PC Specialist Ltd Avis 2 156

Thank you very much!

The PC I ordered is great, reasonably priced and I had no issues setting up. The only issue I had was an unplugged case fan, so I’d say pretty flawless. Thanks guys.

Good product and service

Great company for someone like me getting into pcs, so easy to configurate, tells you if parts aren't compatible etc. Build process was cool getting frequent updates and a fun 3D model of your pc once it's been built. Prompt delivery and the pc runs fantastic. For me to build myself would only have been like 200/300 quid less. Well worth the money getting it built and having peace of mind let alone a 3 year warranty when your not 100% up to speed with building yourself. Highly recommend.

Good customer service (I had an issue with a PC we got and the person on tech support was very helpful in getting the issue resolved quickly)

PCSpecialist delivered my custom-built PC exactly as expected, and I've had no problems with any of the parts or construction in the 2 weeks since.

Really happy with my PC! The build customisation was really fun to fiddle around with, and once I ordered the team kept me in the loop with updates and pictures of the build. Super service and quality, will definitely buy my next PC here.

Exceptional customer care and communication from start to finish and beyond. I have not used the new laptop much yet but it looks great and so far works perfect. The finance options are a great addition to the purchase allowing customers to get a better product by spreading the costs. I will never shop anywhere else again, 100% satisfied with my purchase. Pc specialists were very helpful in offering further advice on other question I asked. Cannot find any faults. Very happy customer here.

Computer is as requested with excellent cable management. Good pre-sales support and order updating.

Efficient and simple.

I am very satisfied with my purchase and with the entire ordering process from start to finish.

The configurator was clear and easy to use, allowing me to choose exactly the components I wanted without any confusion. The ordering process itself went smoothly, and I was kept well informed at every stage.

What impressed me the most was how quickly everything was completed. The computer was built and delivered faster than expected, perfectly assembled, and ready to use straight out of the box. There were no issues, no delays, and no unexpected problems along the way.

Overall, the experience was professional, efficient, and stress-free. I can confidently recommend this company to anyone looking for a custom-built PC and reliable service. I would definitely purchase from them again.

A few things
1. the website was really easy to use, if I mess up it would tell me.
2. they emailed me each step of the way and kept me updated
3, fastly build and delevered
4. im not good with computers but found it really easy to set up.

From the configurator to delivery, PC Specialists have proven their professionalism even wih the ever-changing situation in the PC component market.

When you use the configurator, it will prevent you from misconfiguring any part of the PC (from the amount of fans, to graphics card length), it offers the flexibility of choice for your cooling solution. And if things are not clear, I have found the customer service staff always responsive to clear any doubts.

The cable management within the PC was bespoke, and the machine had arrived well packed, well padded, and well sealed. I was surprised at the speed of the testing: I had expected it to be in testing and burn-in for more than 24h, but I have also learned to trust their process. The PC arrived with the UEFI all up to date, which means that the PC would suffer none of the problems with the SoC that had plagued AM5 last year.

Of course, the biggest perk with a service like theirs is the warranty, which is well worth the money for the peace of mind. No chasing after different warranties for different components, all in one place.

A definite recommendation, and I will definiely keep them in mind for any more custom solutions.

Well organized and very transparent process.can track assembly, testing, dispatching process.. delivery time frame as stated
Support team response time acceptable
Well done and 100% recommended

Thank you

Specialist is asbolutely the name I'd dub this company. Product arrived with great packaging and earlier that expected.
The team have done an amazing job with wiring, and really appreciate the box of extra cabling / zip ties for future use.
Everything worked out of the box, reinstalled W11 Pro version and enjoying high performance gaming.

The customisation and design process was excellent. The compatibility check function really eased my mind when I was picking components. The build and delivery times were excellent. A really positive experience all in.

Really good service. Custom laptop built fast and with proper quality. Works perfectly

My recent order did not include an integrated webcam as ordered...

Michael Kenny
353872569088

I was very happy with the initial purchase of my PC and with the technical help I had with an issue but it all went wrong when it turned out the supplied monitor was faulty. They initially tried to evade their legal obligations under the Consumer Rights Act but eventually conceded the issue so the situation was resolved to my satisfaction. In the end Jonathan dealt with with the issue in a very professional manner.
I do think this was an unfortunate glitch, and that the majority of customers would have no cause for complaint.
I have revised my rating from 2 to 4 stars - it would have been 5 if they had dealt with this better right from the start.