Peninsula Air Conditioning Pty Ltd Avis 410

Good price, fast shipping.

I had done quite a lot of research and couldn't get consistent answers. Peninsula answered the same day my query about using an Airbase with an older Daikin controller.

Professional,friendly and super tidy
Explained everything they were doing and explained how to use aircon to a pair of oldies that they could understand 😆

Service was amazing and installation was very well done. Would highly recommend. The guys were very friendly and explained everything clearly.

Extreme disappointment and frustration :(

Upon accepting the job and paying the required deposit, I was taken aback by the sudden increase in installation price without any prior warning or discussion. The email I received seemed to have a "take it or leave it" approach, which was quite disconcerting.

Admittedly there were lengthy install delays while awaiting legally required strata and council approval. I acknowledge such delays may have warranted a reasonable increase in price for materials and labor. However, the significant price hike of 15.38% per annum was unexpected, unacceptable and well above the 2024 rates!

It was only after carefully reviewing the terms and conditions on your website that I discovered the clause allowing for price hikes for delays exceeding two months. This lack of transparency in communication is both unprofessional and unethical.

As a result of this experience, I sought out another installer who was able to provide a much more reasonable quote and completed the job with professionalism and clear communication, qualities that were lacking in my interaction with Penair.

I feel it necessary to share my experience with others to caution them about the potential price hikes for delays exceeding two months. Transparency and clear communication are key in maintaining a positive relationship with customers.

Nice people and professional service. Arrived on time and cleaned up everything after installation.

Value for money, fast and efficient delivery.

On time,efficient personable and polite staff for whom nothing was too much trouble, Many thanks.

Penair installed 3 Daikin compressors and 5 head units. The site was properly inspected and quoted as to cost and eta for the install. The actual install date was earlier than expected and properly coordinated with us. The 2 day elapsed time for install was exactly as expected - the installation team of Abdul, Sajad and another were hardworking, efficient, on time and a pleasure to have around the house. All areas were cleaned up as best could be expected and the workings of the units properly explained by the team.
A good experience.

Prompt and efficient. Some issues with hot work damage to furniture

Quick and simple online order.

Installation process went quite well apart from a couple of small problems which were resolved quickly and cheerfully.

Our liaison was via Sako - absolutely brilliant. The initial quote was very detailed, easy to understand and very professional. Sako was very knowledgeable and courteous. He oversaw the installation and made sure all details were taken care of - very professional.

Great service. Quick to post.

Our renewed air-conditioning system was completed in a day by an enthusiastic team who worked well together. The new system is significantly quieter and operates more effectively than the old system.

Great experience, Sako attended in person and provided accurate information. Installers were good and cleaned up as well. Thank ou.

Sound advice during the quotation phase, effective and timely communication, polite and professional staff.

EXCELLENT QUOTATION. EXCELLENT SERVICE. RAPID INSTALLATION. WOULD RECOMMEND PENAIR WITHOUT THE SLIGHTEST HESITATION.

Very good company to work with. Offered flexibility with products and installation very good.