Penzeys Spices Avis 

The products and customer service are GREAT. Shipping is reasonable but you would need express shipping for super fast delivery.

The bad reviews are all people whining about the strong stand this company took on politics. Good for them!
They care about saving their democracy from another coup attempt. God bless them.
And there is nothing hateful whatsoever on their web site or in the advertising or customer interactions. In fact, their latest giveaway items are free mugs and stickers with the words 'Choose Love' on them.
So we all know that this is projection on the part of their critics, right?

called their Philly store for help! HOW RUDE!!!!!!!! The woman was mumbling into the phone, whispering, I asked her to speak up she refused. When I asked about a certain spice, she said "we don't have that" and HUNG UP!!!!!!!!!

Be aware, this business lets politics get in the way of taking care of customers. If you are not on the left side, they will call you racist and defame you. Doesn't matter how long you've been a customer or how much money you've spent. For me that equates to 15 years and a thousand+ in dollars. I used to buy their spices for gifts, as well as for myself. And their reviews are altered. If you leave a negative review on social media, they will delete the review and block you. That is so increcibly honest (not).

Great company and great spices!

Incredibly rude staff! If you’re going to treat customers nasty, ensure you run an essential business. No one NEEDS your mediocre overpriced spices.

Fresh, tested and free of heavy metals, offering balanced blends. Long time customer. Very satisfied.

Poor customer service at both Madison Locations. Hate filled company that encourages discord and violent rhetoric.

You're a spice company, and you just had to get political. We love your spices, but cannot stand when companies that have nothing to do with politics get political. This is so inappropriate and disappointing. You have lost what were lifelong customers in us. Congrats.

Outstanding spices! Great customer service. Nothing compares to their cinnamon! Highly recommend.

It doesn’t deserve a zero!!! We have been going for years but they insult people politically for one and now the last product I purchased was junk!!! The flakes of basil were huge so I ran them thru my Ninja and they were now useable and looked normal but 2/3rds less when I paid 35% more than the last time purchased!!! Ripoff there are better options!!!!

Just a great place to buy spices, herbs, different types of salts, etc. The staff in every store I've been in are very helpful! I also think the prices are great. Highly recommended to all.

I just received my order and was very disappointed to find political statement and hatred included. I don’t insult others about their beliefs and don’t need a spice company how I should behave. Businesses are there to please/serve the customer, not to lecture us on political behavior. I am now though with Penzeys and will certainly never recommend them.

I have been a longtime Penzey customer, both in the store and online. Never had a bad experience with any of their spices. I just cannot encourage anyone to purchase from them after my last order. The packaging on some of the packets endorses transgender issues; they complain about Republicans no longer being conservative! I don't want that kind of thinking in my home. Why can't these companies keep their personal views to themselves and just manufacturer good products? Thankfully, I do have other options!

They never sent the product, ask me to contact the shipping company. I lost $100. Never buy again! really bad customer service!

I just bought some ancho chili powder from my local Penzeys. It has no flavor and the color is very pale compared to the ancho I usually buy in bulk at my grocery store. My grocery store was out, but this Penzeys stuff is really poor quality. I used to shop here all the time, but no more.

Penzeys, Spice Islands, and Trader Joe’s.
ARSENIC!!, LEAD!!, and CADMIUM!!

Roughly one-third of the tested products, 40 in total, had high enough levels of ARSENIC!!, LEAD!!, and CADMIUM!! combined, on average, to pose a health concern for children when regularly consumed in typical serving sizes. Most raised concern for adults, too.

For two herbs, thyme and oregano, all the products we tested had levels that CR experts say are concerning.

In 31 products, levels of LEAD were so high that they exceeded the maximum amount anyone should have in a day, according to CR’s experts.

I was given a gift of Penney’s spices. Unfortunately I can’t use them. One bottle had little hard pieces in it. I was afraid it might be glass so I threw it out. I also didn’t care for the too strong flavors. Not for me.

I have been ordering from penzeys for over 20 years. Always good quality product. Until today. I have been making my own enchilada sauce for 30 years. Went to make it today. After letting it set for awhile, I tasted it as usual to adjust seasonings, it was tasteless. Threw it out and started all over again, thinking I made a mistake. No it was the chili powder. I tasted it out of the bag, bland and unusable for anything. I will be fair and assume their supplier passed off a mediocre batch of chili powder to Penzeys. Will be my last order. I entertain a lot and I have to know what spices and seasonings I can depend on, without having to worrying about it.

I have never gotten a bad product from Penzey’s, ever. Their store has amazing variety and the employees are kind and helpful. And their blends are *chef’s kiss*. I highly recommend making your next batch of chicken salad with Revolution.
If you are triggered by someone calling you out on your hateful, Republican agenda, well, don’t shop here. If you appreciate quality and kindness, this place is for you.