Peony Tours Avis 1 562

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A 12-day tour feels a bit too short. Just as we were getting to know each other, the trip was already coming to an end. It's a bit sad, but I’m leaving with so many good memories. It was a wonderful t... Voir plus

Noté 5 sur 5 étoiles

Had a 12-days trip to Spain & Portugal recently. The tour itineraries were well planned and not too tight. Our tour guide Jeffrey is very professional, knowledgeable and took care everyone in the gr... Voir plus

Noté 5 sur 5 étoiles

Chen Wei is our tour manager for the Best of Eastern Europe tour, April 23~ May 4. He was professional, patient, and organized, and made the entire trip smooth and enjoyable. He is very knowledge... Voir plus

Noté 4 sur 5 étoiles

Nice Taiwanese Trip, tour guide is very knowledgeable, passionate. Can speak multiple languages, English, Mandarin, Taiwanese, and others. Hotel is very good at 1st night at Sun moon Onsen Resort, Oth... Voir plus

À propos de l'entreprise

  1. Voyagiste

À propos de Peony Tours

Écrit par l'entreprise

Peony Tours.

Extraordinary vacations, made for you.

As part of the Ritz Tours travel family, Peony Tours has been providing extraordinary travel experiences since 1980. We’re proud to have introduced travelers to all sorts of places across the globe: taking them on illuminating guided tours that reveal not only their famous sights but their culture, cuisine and best-kept secrets. Each journey we offer is conducted in Chinese and English, and designed to dig deep into each destination on its itinerary, providing you with a rewarding and engaging travel experience you can savor for a lifetime.

Our tours encompass various travel styles to suit all types of traveler, from escorted group tours to private tours specially created for you. Select from luxury tours, which spotlight one or more countries, a relaxing cruise tour or a city package to an exciting metropolis like Bangkok. Or dive into exquisite Venice or classical Athens on one of our captivating tours to Europe. Other choices include all-inclusive tours around the highlights of Jordan, Israel or Africa.

Alternatively, our fantastic Asia tours beckon you to Bali’s tropical beaches or Japan’s mystical temples and snow-capped Mount Fuji. Whatever you choose, you’ll be treated as one of the Peony family and enjoy a travel experience that encompasses all the essentials and extras for a great price. Along with flexible booking, our escorted land tours include international flights, upscale hotels, comfortable and safe transportation, expert guides, flavorful meals, and revealing cultural encounters and optional excursions. So you can be sure of discovering the unmissable sights of every destination and what lies behind them.

Whether you fancy an unforgettable safari to Africa or a cruise tour to the sun-drenched Greek islands, Peony Tours will take care of all the details and deliver the best value so you can get the very best from every destination.

EUROPE I SOUTH AMERICA I CRUISE TOUR I ISRAEL & JORDAN I EGYPT & AFRICA I CHINA & ASIA

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

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Noté 3 sur 5 étoiles

12- day Span and Portugal trip

12- day Span and Portugal trip. The hotel left a lot to be desired. The itinerary was too tight, and the 12-day trip could be shortened to 10. Breakfast was at 7:00, and dinner was after 8:00, leaving us scrambling to shower and get into bed every day. The first five rows of seats on the bus were priced at an extra 100 euros per person, leaving two or three rows unsold, which was a bit unreasonable. The tour guide, Wei Chen, was excellent and dedicated.

2 octobre 2025
Avis spontané
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Réponse de Peony Tours

Dear customer,

Thank you very much for your feedback. We’ll be sure to pass along your kind words to Wei Chen. Regarding the suggestions you mentioned, we’ll share them with our team for further review and improvement. Thank you for helping us make our tours even better.

Peony Tours

Noté 3 sur 5 étoiles

Areas of improvements for PeonyTours' Tour: PSF - Northern Europe and Fjord’s

In September 2025, my husband and I joined PeonyTours' Tour: PSF - Northern Europe and Fjord’s. Granted this was a high C/P value tour, but below are areas of improvement:
1) Unlike other Peony tours, our tour guide did not want to form any social media group to facilitate communication (e.g. meeting time, place, etc.) and caused unnecessary delays and confusions. Peony should enforce this for all tour guides.
2) On departure date, only one trip to airport in the morning. Eight of us had afternoon flights all had to arrange our own transportation to the Helsinki airport.
3) Very few (only one) dinner at local restaurants for tour group members to enjoy local food and culture. Most of us didn't mind paying for such event on our own.

4 septembre 2025
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Réponse de Peony Tours

Hi Shirley,

Thank you very much for your valuable feedback. We truly appreciate your suggestions and will share them with our team for review and improvement. Regarding the tour guide’s use of a social media group, we’ll also discuss this in our upcoming meeting to improve communication during tours. Our goal is always to make every journey smooth, relaxing, and enjoyable for our guests.

Peony Tours

Noté 3 sur 5 étoiles

Traveler

In general speaking, I felt a little bit disappointed about the trip. There weren't that many nice and beautiful scenery to visit. The tour took us to visit the old churches and castles. Barcelona got a lot of things to explore but we didn't have enough time to observe.
My suggestion to this tour is try to eliminate some of unnecessary visits at the small cities. Only stop for lunch break. That might come up another day of visit at Barcelona which is the place attracted more tourists or extent one more day on the tour. So far the tour arrangements was great.

10 octobre 2025
Avis spontané
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Réponse de Peony Tours

Hi,

Thank you very much for sharing your feedback with us. We’re sorry to hear that some parts of the itinerary didn’t meet your expectations. Your suggestions regarding the schedule and time allocation are truly appreciated.
We’ll make sure to share them with our product team for future improvements.
Thank you again for traveling with Peony Tours.

Peony Tours

Noté 2 sur 5 étoiles

Tour guide was sick and lost her voice

Tour guide was sick and lost her voice, we could barely heard what she was talking. In this case, the tour guide should have used the wechat group chat for detailed daily activities, including time, what, where, when and time. I can't image they could not make a wechat template for daily schedule for what, when, where, time duration etc since they have been doing this multiple times.
For people who don't understand verbal Mandarin Chinese like myself, it was frustrating since I asked Peony personally on the phone that Peony told me that there will be also English translation but there was none. The only verbal English i heard from the toru guide were only names of the places.

7 octobre 2025
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Réponse de Peony Tours

Hi Ming,

We sincerely apologize for the inconvenience you experienced during your trip. We’re truly sorry that the tour guide’s condition and the lack of English communication affected your travel experience. We’ll make sure to address this issue with the guide and take steps to improve in this area.

Thank you for bringing it to our attention.

Peony Tours

Noté 4 sur 5 étoiles

快乐的土耳奇之旅

我刚结束了10/7 至10/18 的土耳其之旅,对行程中的吃住行安排都很满意,尤其对聂导印象深刻,他照顾团队周到细致负责,对人总是笑脸相迎,他工作效率高,我们三十多人的大团,每次到酒店都能很快拿到钥匙回房休息,有时到房间不好走,聂导总是安排人员帮我们送行李,谢谢聂导的照顾。
对公司的建议是,我们乘坐的大巴虽然比较舒适,但美中不足的是,车上没有洗手间,对有时长达两三个小时不能停车的状态下,对客人是个很大的挑战,长时间憋尿对身体也是个伤害。有位七十八岁的长者告诉我她因为害怕路上要上洗手间,一天都不敢喝水。希望公司能够给予考虑。
再次谢谢聂导一路的照顾!

Yasu L

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

2025年9月4日参加的北欧团

2025年9月4日参加的北欧团,整体行程安排得很好,各方面体验都不错。唯一的问题是,在自费项目和小费方面出现了混乱,尤其是在不同导游交替更换的过程中,有些已向之前导游付款的项目未能有效交接给后续导游,导致我们部分项目重复付费,造成了一些不愉快的经历。

另外,特别感谢司机,他非常专业,开车也十分谨慎,感谢他的辛勤付出。同时也感谢导游Sam Lin,虽然他只带了我们几天,但非常尽责且富有亲和力,谢谢他!

23 septembre 2025
Noté 5 sur 5 étoiles

非常棒的土耳其旅行体验

非常棒的土耳其旅行体验!非常棒的聂导游!因为聂导丰富的历史知识、旅游经验和对每一个团员的贴心关怀,让我们此行超过了我们的期待值。谢谢名人假期!谢谢聂导!我们后会有期!

18 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Grand Tour of Turkey

I didn’t have good impression on local tour guides’ lack of transparency when I visited France and Italy in the past; therefore, our first time to Turkey was full of ????? But this Turkey tour by Peony was absolutely stunning. Peony Tour Guide Davis Nieh thought of the customers in every aspect and carried out things according to the situation at the time. Local guide was knowledgeable. Bus driver’s driving skill is outstanding. Highly recommend this tour.

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

An unforgettable Silk Road Expedition

My husband and I had our first escorted trip booked with Peony Tours. We booked this trip because we were attracted by the keyword “Silk Road” of the itinerary and indeed we have had many wonderful experiences this time. The highlights were retracing partially the Silk Road route in the Gansu Hexi Corridor, Qinghai and Xinjiang. In addition to the great entertainment during the entire 12 days, we gained a lot of historical, cultural, geographical and ethnic knowledge. Especially we appreciated our tour leaders Jacky and Gary, as well as the local guides. They were all very professional and helpful. We gave 5 stars to this well-organized tour.

13 septembre 2025
Noté 5 sur 5 étoiles

12-day Spain & Portugal tour

We recently took the 12-day Spain & Portugal tour with Mr. Wei Chen. The trip was great in many ways on experience and exploration, such as various historical sites, beautiful sceneric views, fancy local food, and unique culture exploration. For me, what makes this trip more interesting and enjoyable compared to our other trips is Mr. Chen's detailed and interesting introduction and explanation on the history / culture of the relevant countries/regions. Mr. Chen's professionalism, humor, and easy-going temper all helped to form a great tour group and made members a great tour experience. Our bus driver Claudia delievered a great job too.

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

First trip to Europe

We joined Gems of Europe tour on 9/25/2025. This is a great tour for us as the first time to travel in Europe. The tour guide, Jeffery Liu have done a good job through the whole trips. We highly recommend this tour for people never been in Europe and would like to have a general experience about European countries.

5 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

September France tour

We were happy with the France tour: Good sceneries and good food. We were also very lucky to have a great tour guide Ms. Liming Pan. There were few issues (e.g. driver started late on day 1 and a hotel was switched last minute) but didn’t affect the overall tour experience.

18 septembre 2025
Noté 5 sur 5 étoiles

非常感谢我们的陈炜领队带我们一起感受了完美的西班牙葡萄牙12天的旅程

非常感谢我们的陈炜领队带我们一起感受了完美的西班牙葡萄牙12天的旅程!感谢一路上陈炜领队的悉心照顾,并带我们享受美景和美食。陈炜领队的讲解非常详细和生动,游玩的同时把西班牙葡萄牙的人文历史也学习透了😊。希望今后的旅行还能再遇上陈炜领队。

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

We just finished the Silk Road tour in…

We just finished the Silk Road tour in china, even though the long days bus ride was tiring, but the tour guide Jacky he was very caring, and he had taken care of our meals because we didn’t eat spicy foods. The hotel and each meal was very good, the local guide was very nice also. We enjoyed our trip. Johnson

3 octobre 2025

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