The member of staff who attended to me was patient and ensured all my concerns were addressed. She also ensured she understood my complaints better by practically taking me through all the steps I nee... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
A great service that enhances the safety of singleton workers. you get a reminder half way through the shift and if there isn't a response you get a phone call if still no contact the manager gets a... Voir plus
L'entreprise a répondu
Prompt response, Personal Safety Device easy to use. Quick response to email chasing up the delivery of a PSD. Custome rService very helpful
L'entreprise a répondu
Peoplesafe Onboarding was a seamless and fluent process. Weekly meetings were planned to discuss any concerns and to give any advice required. The whole process took only a few weeks from initial me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services aux entreprises
- Service d'aide médicale d'urgence
- Fournisseur d'équipements de sécurité
- Agence de sécurité
À propos de Peoplesafe
Écrit par l'entreprise
Protect your people
Wherever. Whenever.
Peoplesafe is the largest provider of personal safety technology, specialising in:
Our 24/7 alarm response service is 2x faster than calling 999 and dedicated to protecting workers.
Peoplesafe protects over 350,000 employees
Our service provides support for staff working without supervision and gives them the ability to call for help.
It’s an effective control measure to mitigate the risks faced by someone working by themselves.
If you’re looking to protect your people, get a quote or request more information .
Coordonnées de contact
Emerald House, East St,, KT17 1HS, Epsom, Royaume-Uni
- 0800 990 3562
- customer.support@peoplesafe.co.uk
- peoplesafe.co.uk
Protection you can count on
4,7
Excellent
148 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
1 avril 2026
Réponse de Peoplesafe
Hello Ian - thanks for taking the time to leave us a 5* of the service you received
Réponse de Peoplesafe
Hello Bernard - thank you for leaving a positive review for our service
Réponse de Peoplesafe
Hello - thanks for taking the time to leave a 5* review for the service and support you received from Simon
Quick response to customer and provided…
Quick response to customer and provided good support
2 avril 2026
Réponse de Peoplesafe
Hello Louise - thanks for providing feedback on the speedy response and support you received
Réponse de Peoplesafe
Hello Laila - glad we provided a speedy service for your enquiry
Réponse de Peoplesafe
Hello Steve - great to hear you had a 5* experience with our support and distribution teams
Very impressed
Very impressed with the communication, emails promptly responded to and very helpful. The whole experience of returning the item was very easy.
24 mars 2026
Réponse de Peoplesafe
Hello Rachel - great to hear that you had such a positive experience when needing to return your device.
Everyone was helpfull
Everyone was helpfull. The only slight detractor was the signing on process. This was finally completed with the assistance of the staff, who were also very helpfull.
23 mars 2026
Réponse de Peoplesafe
Hello James - thank you for taking the time to leave us a review and a point of improvement for our onboarding process. Great to hear that the support of our team was helpful.
My people safe device popped off of my…
My people safe device popped off of my side pocket whilst cycling & the caller was able to direct me back to where the device was in a swift & discreet manner.
2 avril 2026
Avis spontané
Réponse de Peoplesafe
Hello Richard - great to hear that we managed to quickly reunite you with your Peoplesafe device
Réponse de Peoplesafe
Hello Stephen - thanks for leaving a 5* review of our Support team and the service you received
Quick and Helpful response to my issue.
13 mars 2026
Réponse de Peoplesafe
Hello Chris - thank you for leaving a 5* review for the service you received from our support team
Excellent serviec
Phoned the helpline on the Wednesday afternoon and by the Thursday I had a new peoplesafe delivered. Excellent service
12 mars 2026
Réponse de Peoplesafe
Hello Sharon - it's great to hear how pleased you are with the efficient service you received from our teams.
Réponse de Peoplesafe
Hello Allan - glad to hear that you managed to find the missing device and our team was able to help
Good service
3 mars 2026
Réponse de Peoplesafe
Hello - thank you for taking the time to leave us a 5* review for the service you received
You were extremely efficient helped me…
You were extremely efficient helped me through process and supported me and solved the problem
6 mars 2026
Réponse de Peoplesafe
Hello Suzette - thank you for leave a 5* for the service you received from our support team
Quick replacement security device
Quick replacement security device, a little hard to deal with over the telephone. Security device on and off not the best hard to tell if on and turned off. Charge does not last long.
6 mars 2026
Réponse de Peoplesafe
Hello Helen - thank you for leaving us a 5* review for the speedy replacement of your lone worker device
It's a while ago that I needed help but…
It's a while ago that I needed help but from memory the response to my query was quick
24 février 2026
Réponse de Peoplesafe
Hello Shelley - thanks for leaving a positive review for the service you received from our support team
Réponse de Peoplesafe
Hello John - thanks for leaving such a positive review of the support and service you've received from our teams
People Safe has made a real difference…
People Safe has made a real difference to our team, and everyone feels much safer as a result. We recently had an incident where an alarm was triggered while a team member was out on site. The People Safe team responded immediately and contacted them straight away. Thankfully, it turned out to be an accidental activation, but it was very reassuring to see how quickly and professionally the situation was handled.
24 février 2026
Réponse de Peoplesafe
Hello Darren - thank you for leaving a 5* review of the service you received from our alarm response team. Brilliant to hear that everyone in your team is safe and feels more confident with access to the Peoplesafe service.
Lengthy process
Customer services wanted to know a lot of information before agreeing to replace the unit. I understand this needs to be done but while this was taking place, I was without a working device.
6 février 2026
Réponse de Peoplesafe
Hello Jane, we'd like to apologise for your experience receiving a replacement device and thank you for giving us an opportunity to improve our service. As you can appreciate, we do need to collect relevant information to ensure the replacement is sent to the correct place and arrives set up and ready to be used.
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