Pepe Garden Furniture Avis 

508
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Voir plus

Noté 5 sur 5 étoiles

Good communication, arrived when they said it would with a helpful courier, packed well. Great quality product as always.

Noté 5 sur 5 étoiles

Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Magasin d'ameublement d'extérieur

À propos de Pepe Garden Furniture

Écrit par l'entreprise

We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.

For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.

Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.

Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

508 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(508)

17 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have used the furniture protector for…

I have used the furniture protector for at least 20years now and it always makes the furniture look like new again. It is excellent for my pepe circular table and chairs.
Just disappointed that the tin has now changed to a bottle size opening. That means I'll have to find a separate container to pour the oil into and wastage will obviously occur.

27 juin 2024
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Réponse de Pepe Garden Furniture

Thank you Sharon, We are so pleased that the protector is doing its job perfectly, We had to change the tins as the couriers were damaging so many.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, new covers for our garden seating - Table and chairs must be 10 or more years old.

26 juin 2024
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Réponse de Pepe Garden Furniture

Thank you Roger, I hope you are now enjoying your new covers.

Noté 5 sur 5 étoiles

Good old fashioned excellent service

Answered questions promptly prior to ordering, prompt delivery, easy to assemble item and good quality. Excellent service from courier as well in terms of delivery….difficult access but he found a way willingly with a smile and good humour. Absolutely delighted with my swing seat.

20 juin 2024
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Réponse de Pepe Garden Furniture

Thank you Val, I aim sure you will enjoy many years on your swing.

Noté 5 sur 5 étoiles

Excellence

The entire purchase process, delivery and post sales service were a pleasure. Pepe genuinely understand what customer service means and their products are high quality.

18 juin 2024
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Réponse de Pepe Garden Furniture

Thank you so much Gary, Your kind words mean everything to the team.

Noté 5 sur 5 étoiles

Excellent, quality product

The Rowena recliner is a lovely product, I'm absolutely thrilled with it. Having bought the Lilli swing seat 20 years ago (and still going strong outside in all weathers), I am confident of the value for money too. For information, it took me a good hour to put it together with a cordless automatic drill.

29 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Helen, Your 5 star review and kind words mean everything to the team, I am Sure you are going to love your Rowena, it is just the most comfortable chair ever.

Noté 5 sur 5 étoiles

Great quality outdoor furniture

Great quality outdoor furniture.

We have bought a swinging chair from Pepe several years ago, which is still going strong. Accordingly, we looked to them to buy an outdoor table and chairs.

Great product. Very well manufactured.

4 juin 2024
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Réponse de Pepe Garden Furniture

Thank you Michael, I do hope you have some great times with your new table and chairs.

Noté 4 sur 5 étoiles

purchase of replacement swing chair chains many years after the original purchase of the swing chair.

Dealing with your staff was very easy and I was able to quickly identify with her the product I wanted and complete the purchase. The delivery of the product went according to the timescale agreed and I am very satisfied with my dealings with Pepe.

28 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Anthony, It was a pleasure to assist you in the purchase of the new chains for your swing

Noté 5 sur 5 étoiles

sealant to maintain my garden…

Found the sealant to maintain my garden chair easily. Arrived quickly. Would have preferred some slower cheaper delivery options.

28 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Cheralyn, delighted to hear that you received your protector so promptly.

Noté 5 sur 5 étoiles

Great service 👍

The team checked in to make sure I’d ordered the right cushion and then refunded the difference when correcting my order. Cushion is confy and looks great in our swing

28 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Vinny, So glad that you are enjoying your swing and cushion.

Noté 5 sur 5 étoiles

Excellent Customer Service

I am very impressed with the excellent customer service I received from Pepe Garden Furniture. The product I ordered was delivered promptly and the member of staff dealing with my order was very helpful

22 mai 2024
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Réponse de Pepe Garden Furniture

Thank you so much for your kind words.

Noté 5 sur 5 étoiles

Beautiful swing seat

Beautiful swing seat, which is incredibly comfy. Easy to put together once you can work out which bit goes where. Incredibly helpful and friendly customer service

22 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Chloe, We really appreciate your kind words.

Noté 5 sur 5 étoiles

Good quality

Good quality, comfortable rocking chair. Arrived on time. Good assembly instructions. Hoping it lasts as long as our old one

14 mai 2024
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Réponse de Pepe Garden Furniture

Thank you for your kind words it means everything to the team

Noté 5 sur 5 étoiles

Pepe wood preserver

I purchased Pepe wood preserver to treat my garden furniture. I have used it before and know that it works. The can arrived quickly and was carefully packaged

10 mai 2024
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Réponse de Pepe Garden Furniture

Thank you for your 5 star review, the protector does do a wonderful job.

Noté 1 sur 5 étoiles

I have not received my swing yet…

I have not received my swing yet ,!!!!!! They tried to deliver it but I have a shingle drive and because the load was very heavy and on 2 pallets joined it would just throw shingle everywhere….. THIS ITEM HAS BEEN PAID FOR SO EITHER RETURN MY MONEY OR GET IT SORTED PDQ !,

10 mai 2024
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Réponse de Pepe Garden Furniture

Thank you Gillian, Now that you have received your swing, albeit not being our fault, I do hope you have many years enjoying this lovely purchase.

Noté 5 sur 5 étoiles

Good quality replacement chains

I decided I would like some new chains for my Pepe swing bench (which I have had for a considerable amount of time) and was able to order them over the phone. The order was dealt with and received promptly. The chains are very good quality.

17 mai 2024
Avis spontané
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Réponse de Pepe Garden Furniture

Thank you Pat, so pleased to be able to replace your swing chains.

Noté 5 sur 5 étoiles

Recent purchase

Excellent service from.Pepe. Fast and very efficient delivery. Top quality products.

10 mai 2024
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Réponse de Pepe Garden Furniture

Thank yours much for your kind words

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