I bought my first 2 Elli chairs and dining table about 25 years ago and have added to the set over the years - my most recent purchase being the Elli bench. The quality has been great - having withsto... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Good communication, arrived when they said it would with a helpful courier, packed well. Great quality product as always.
Ordered our cushions for our Elli chairs whilst at Hampton Court Palace Flower Festival, we were helped greatly by Carmen, easy to order, delivered in perfect packaging when promised. We have bought m... Voir plus
L'entreprise a répondu
Prompt delivery & good customer service when we purchased a replacement canopy for our Lilli swing seat. Only minor quibble is that the new mesh canopies don't keep the sun off as much as the old vers... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Pepe Garden Furniture
Écrit par l'entreprise
We are a British family owned company, established in 1988, since when we have evolved as designers, manufacturers and direct retailers of our range of quality wooden garden furniture. Our established and well received range of wooden garden furniture includes two and three seat garden swings (or hammocks), garden chairs (including rocking chairs), benches and other seating, along with sunbeds and recliners, plus tables and chairs sets.
For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.
Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.
Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.
For over thirty five years we have appeared at the major gardening exhibitions, of which the Chelsea Flower Show is the highlight. In all we attend some thirty shows a year making nearly one hundred show days. Our direct retail model, reduces costs in the supply chain, enabling us to provide our high quality garden furniture at an affordable price. Pepe Garden products are available directly from us at shows, through our showroom, or through this website.
Nearly thirty per cent of orders are repeat orders to existing customers adding to their range, or recommendations from friends and family. We are now beginning to receive second generation orders from purchasers who enjoyed our swings and other pieces as children themselves. See also some testimonials from happy customers. As well as our many family customers, we are favoured suppliers to major care home groups including BUPA and Four Seasons. We regularly supply public bodies including the National Trust, the Ministry of Defence, British Waterways and the NHS. If you would like to set up a trade account, for online ordering in a B2B environment please see our Trade Accounts page.
Most recently, in early 2020, we have moved to South Devon, where we have now opened a dedicated showroom, alongside our new warehouse and office space. You are welcome to visit us throughout the year.
Coordonnées de contact
Unit 9 Halwell Business Park, TQ9 7LQ, Totnes, Royaume-Uni
- 01803229980
- info@pepegarden.co.uk
- pepegarden.co.uk
4,8
Excellent
508 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Pepe Garden Furniture
Thank you for your review, so delighted that you love our furniture.
Rocking chair. eEasy to assemble but it would be good…
Easy to assemble but it would be good if the preservative was applied before shipping
. Still waiting for a dry day above 5 degrees.
7 mars 2024
Réponse de Pepe Garden Furniture
Thank you David, your review is very important to us.
Order got lost by courier had to chase…
Order got lost by courier had to chase Pepe for the delivery, poor service from courier not Pepe took a week to sort.
5 mars 2024
Réponse de Pepe Garden Furniture
Thank you for your review, we are so sorry that the courier failed us and you, but so pleased to have got it all resolved for you.
Réponse de Pepe Garden Furniture
Thank you for your kind words.
Always prompt service
Always prompt service. Goods well packaged and arrived in good condition.
29 février 2024
Réponse de Pepe Garden Furniture
Thank you for your 5 star review, your review is very important to us.
Excellent service via phone and parcel…
Excellent service via phone and parcel arrived next day.
21 février 2024
Réponse de Pepe Garden Furniture
Thank you for your 5 star review, so pleased that we were able to so efficient.
Happy customer
Very efficient and professional staff, when there was a slight problem with the order they rang to inform me, all went very smoothly after that. I'm very pleased with my purchase.
13 février 2024
Réponse de Pepe Garden Furniture
Thank you Louise, Your kind words are much appreciated.
Pepe protection oil
We've had a set of Pepe furniture for several years now and it still looks great, however having tried cheaper "off the shelf" treatment, we decided to go back to Pepe's own protection oil as it is superior in every way. Just a shame that it's so expensive, we feel the investment is worth it.
5 février 2024
Réponse de Pepe Garden Furniture
Thank you, The protector does do everything it says on the tin, delighted that your furniture look so good, and served you so well.
Very helpful on the phone,knew exactly…
Very helpful on the phone,knew exactly what I needed to rectify the problem and dispatched the part I needed the same day! It arrived the next day, as promised.
1 février 2024
Réponse de Pepe Garden Furniture
Thank you John, Hope you are enjoying your Lilli swing again.
All well
All well ordered online - no problems. Christmas delayed order as expectected
15 janvier 2024
Réponse de Pepe Garden Furniture
Thank you Christine for leaving us a review, sorry about the Christmas delivery.
Great service easy to deal with …
Great service easy to deal with and very flexible over our requirements
3 janvier 2024
Réponse de Pepe Garden Furniture
Thank you Tim, Your review means a lot to the team.
Rowena single sunbed
Questions i asked on the chat have been swiftly answered by a real person. My sunbed was delivered as requested. It was so easy to put together on my own (62, female). Just waiting for warmer weather to fully appreciate it.
13 janvier 2024
Réponse de Pepe Garden Furniture
Thank you Karen, Roll on the good weather, you will love your Rowena subbed.
Very pleased with the 2 seater swing…
Very pleased with the 2 seater swing seat. I was looking for a good one that would last. It arrived quickly, very good quality, easy to build, nice, natural wood. Would definitely use Pepe again. Excelellent
5 décembre 2023
Réponse de Pepe Garden Furniture
Thank you Nicola, your 5 star review says it all, Merry Xmas
Quality products
Ease of ordering , help just a phone call away , excellent delivery and first class products
28 novembre 2023
Réponse de Pepe Garden Furniture
Thank you Andrew, your kind words mean everything. Merry Xmas
The product was not delivered on the…
The product was not delivered on the day it was supposed to be
2 novembre 2023
Réponse de Pepe Garden Furniture
Thank you for your feed back unfortunately the item was out of stock and took a little longer our apologies
Garden swing cover
Excellent quality product, delivered ahead of estimated time. Found the product straightforward to use
11 octobre 2023
Réponse de Pepe Garden Furniture
Thank you Brian, Now you can enjoy your swing in all weathers
Good Service
3 octobre 2023
Réponse de Pepe Garden Furniture
Thank you Kathleen, your kind words are much appreciated
Fantastic product especially if you have a bad back.
Fantastic product.
-It would help if the wood was already protected and we didn't have to paint each individual piece of wood. (it takes time + requires a big space to do it).
-You also gave the exact amount of screws which would have been fine if one of them wasn't broken.
We are still missing a screw (not a problem as it is still sturdy) , but thinking about adding a few spares in the bag wouldn't be amiss.
28 septembre 2023
Réponse de Pepe Garden Furniture
Thank You Florence, I am so pleased you love your Rowena, If you cal the office they will send you a new screw.
Great swing bench
This is the second bench we’ve bought from Pepe. Excellent quality. Delivered on time and easy to assemble.
18 septembre 2023
Réponse de Pepe Garden Furniture
Thank you Pat, We were delighted to supply you with another bench
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.