Peppermill Interiors Avis 

I have recently made my second purchase with Peppermill. The first was a small purchase to test quality of a few items, which over the last 6 months has shown to be very good. The most recent purchase which was made approx 1 month ago, was for all furniture for my coffee shop, so large order. Service was great, delivery time was exactly as described at the time ordering. Very happy with whole process and definitely intend to use again in the future.

Effortless & Friendly Service. Thank You, Rosie!

I recently pre ordered some California-style outdoor chairs and the whole experience was a breath of fresh air, just like the chairs themselves! I had a couple of questions about delivery so I rang up and spoke to Rosie O., who was not only incredibly friendly but also knowledgeable and genuinely helpful. It felt like chatting to someone who actually cared about getting it right.

The order process was smooth, the chairs arrived as promised, and Rosie made sure everything went through seamlessly. It’s rare these days to get this kind of personal service, and it made the whole purchase feel special. The chairs have certainly a little West Coast sunshine to my garden! I even sent a photo to the team on Instagram and got a friendly reply. Thank you Peppermill (ex)teriors 😍!

Love my oak stools from Peppermill. Had to wait a long time for them to come into stock but communication with customer services was good and it was worth the wait. They are brilliant quality items and we get compliments on them all the time. Would purchase from here again.

Wonderfull range of quality house hold products at good prices. The range of indoor and garden furniture is amazing.
Great customer services, was kept up to date on my furniture coming in.

Excellent customer service recently. Also the bar stools I bought a few years from Peppermill are brilliant - friends often comment on them.

We've shopped everywhere in the midlands and glad we came here. Saw some of their tables in our local pub and went to Peppermill. Table was custom made, great finish and arrived relatively quickly. Superb service. Gary Smith (Chesterfield)

Excellent furniture, clearly good build quality. Colour/materials/proportions exactly as shown in photos on the website.

Good communication both before and after purchase. Delivery company polite and efficient.

Recommended.
Christopher Cecconi

We've recently moved into a new house. And bought a new dining table with chairs and stools. Come close changing our minds a few times after purchase as they kept coming out with new products! But with the lovely help from the staff with professional interior advise. it gave us reassurance with what we picked! Thank you for being so helpful! Will definitely be coming back to purchase more for our mother in laws new house! Thank you everyone at peppermills 😍

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I recently had the pleasure of shopping at Peppermill Interiors in Staffordshire, and I must say, it was an exceptional experience from start to finish! We purchased the stunning Jasper Velvet Dining Chair and the Oversized Sheffield Dining Table, and they have truly transformed our dining space.

The moment we walked into the store, we were greeted by a warm and inviting atmosphere, filled with a beautiful selection of high-quality furniture. The staff were incredibly knowledgeable and passionate about their products, guiding us to the perfect pieces for our home renovation.

The Jasper Velvet Dining Chairs are not only exquisitely designed with a luxurious feel, but they also provide amazing comfort. They add a touch of elegance to our dining area that we never knew we needed! And the Oversized Sheffield Dining Table is a showstopper. Its robust design and beautiful finish make it the centerpiece of our dining space, perfect for family gatherings and entertaining friends.

Since incorporating these pieces into our home, we've received countless compliments from visitors. They truly elevate the aesthetic of our renovated dining area!

I highly recommend Peppermill Interiors to anyone looking to enhance their home with quality furniture. Their dedication to customer satisfaction and their remarkable selection of products make them a top-notch choice. Thank you, Peppermill Interiors, for helping us create a beautiful and inviting dining space!

Great selection of unusual furniture, friendly staff in shop and very responsive over the email. We bought a lot furniture from there and still having sneaky pick on website what's new.

Delivery was on time and the guys who delivered were polite and professional.
All of the wrapping was removed for me and took away.
My table and chairs were sturdy, well made and exactly what I ordered.
Cannot fault this company at all.
Beautiful well made furniture at reasonable prices for the quality and workmanship.
Very pleased, thanks guys.

Buyer beware. I wish I saw the negative reviews before purchasing with Peppermill Interiors.

I purchased my dining table for £1,720 in July 2024, less than a year later I noticed the table was already showing cracks. I contacted the company to inform them of my issues as the table is still under warranty.

I confirmed with them that the table is not in a conservatory/orangery and we did not have underfloor heating. They clearly acknowledged with me that this situation should not be occurring and their email clearly states “While natural wood can react to extreme heat, it is highly unusual for this kind of movement to occur simply due to warmer summer temperatures. This should not be happening.”. I requested a return for refund as it is under warranty.

Disappointingly, their following email was shockingly change of tone, they now claim that the tabletop splitting, cracks appearing and joints separating is a ‘natural and expected occurrence’. I had already explained that I have herringbone flooring as well as multiple wood furniture in the same room with the table and I had no issues with any wood items for many years, yet their table within a year has started cracking.

How they can twist things around to say that this is normal is beyond me, this table is now not usable because any food/liquid could soak into these cracks and worsen the issue.

As they refused a refund, I asked for an exchange. They then refused this despite my product being under warranty. They’ve failed to offer any kind of resolution or even good will, despite this being under warranty. If this is a natural occurrence, why don’t they offer an exchange and take back their natural wood cracked splitting table.

I have purchased from many high end furniture companies and I am shocked at their response, which falls short of any reasonable standards. If you market yourself as a high end furniture store, then provide the right service promised. If a product is clearly under warranty, and you acknowledged the issue should not happen, provide the refund/exchange applicable!

Worth nothing as well that their tables don’t come ready to use as the weathered oak staining wipes straight off, so you have pay them extra to put Osmo oil on or do it yourself.

I’ve now wasted over £1,720 on a table in just less than a year. Deeply disappointedly as it is not a small amount of money for us to save up. Peppermill Interiors, I hope karma finds you well.

Cant put into words how much i love them
Great staff
Great service
100% will buy again
Massive thank you

I purchased the Amelia leather dining chair after a lengthy search online for real leather chairs that suited my kitchen. After negotiating the delivery charge (which was excessive), I placed the order and the chairs arrived within days.
I was delighted to see that they were fully assembled and well packaged. The chairs are beautiful, well made and have exceeded my expectations, especially for the price. I would highly recommend this company, even though the delivery charges were expensive!

I had an excellent experience with this company when purchasing a set of Luxor Wood and Metal Stacking Chairs. They answered my initial questions and helped me place a pre order. The items were delivered promptly and when two of the chairs were faulty they swiftly arranged for replacements to be sent. They are well made chairs at a good price.

Fabulous chairs and the service was excellent. I would thoroughly recommend Peppermill Interiors.

Fantastic service the table is absolutely stunning, this was made specially as the range has been discontinued the result far exceeds our expectations, the delivery team assembled the table and left the house spotless. I cannot thank everyone enough.

We have just received 4 Jenson Distressed Leather Bar Stools. The quality and service was 2nd to none. We love the stools, they are so comfy and can't wait for our breakfast bar to arrive so we can use them. Thakyou for your great service and product.

Great service Great item and the all important good communications regarding delivery
I would recommend this company

Have 8 dining chairs and 2 bar stools from Peppermill over recent years. They look gorgeous and are comfortable. Recently some of the screws kept coming out of the back of some of the chairs and it seemed like the thread was broken when I tried to put them back in. I contacted customer services, Isobel spoke to their workshop and they sent out a solution for me within 2 days! Brilliant customer service, beautiful products of good quality and great price.