Peppersmith Avis 

696
•
TrustScore 4 sur 5

3,9

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Noté 5 sur 5 étoiles

We brought the peppermint mints "Big Pouch" they are lovely! They peak at a very minty but then start mellowing absolutely wonderful taste! We are coming back as we have found your Spearmint Gum &... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic mints so, so yummy. I am a mint fiend and was moving away from gum for environmental and health reasons. I love how pepper smiths use British mint and xylitol from Finland. I started with in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Until very recently I didn't even know that most gum WASN'T all natural ingredients. When I found this out, I decided to switch to a better product. I tried a few and decided that Peppersmith gum tast... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Peppersmith products are actually very good. However, like many companies nowadays they use subscription traps to keep your money rolling in, as well forcing you to email customer support in order to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Founded in 2010, with the aim of creating healthier, more natural, sustainable mints and gum, we have now sold close to 20 million packs worldwide! // BETTER MADE, BETTER FOR YOU: Our mints and gum are sweetened with 100% plant based xylitol to help keep teeth healthy. They are full of actively good, naturally derived ingredients. No chemical nasties or animal derived junk. // 100% PLANT BASED XYLITOL: Yes, that's right, we only use xylitol to make our mints and gum taste nice and sweet. We know that it sounds a bit funny, but it's actually a clever little ingredient that helps keep your teeth healthy by clearing away bacteria and plaque in the mouth. Even better news, it comes from trees and plants. Hooray. // REAL PLANTS NOT CHEMICAL PLANTS: When it comes to the other ingredients in our mints and gum, we like to steer clear of stuff like artificial colours, flavours or preservatives. That's why we use proper British mint and real Sicilian lemons to make them taste so great. Plus we use tomatoes to give our strawberry pastilles their nice pink colour. // SUGAR FREE AND LOW CALORIE: Luckily, the xylitol that we use to replace sugar in our products has 40% fewer calories than sugar itself. This means that in a whole pack of Peppersmith mints there's only 36 calories. Plus, xylitol has a low GI of 7 so is suitable for diabetics too. // NO ASPARTAME. NOT NOW. NOT EVER.: Aspartame. That nasty artificial sweetener that's in lots of diet fizzy drinks. We don't need it to make our mints and gum taste good and neither do you. // BACKED UP BY SCIENCE: Don’t just take our word for it, we’re endorsed by lots of dentists across the UK and the Oral Health Foundation. We are also approved by the European Food Safety Authority who have done lots of studies on xylitol and teeth. // OUR MISSION: We pride ourselves in trying to be a sustainable as possible. This is not always easy but where we can choose a more sustainable option we will. We are not perfect but we are trying hard to protect this planet we call home. If you have any requests or suggestions regarding our packaging please do let us know.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

696 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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3,9

Tous les avis

(696)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service and Products

Great website, easy to order, fair prices and fast delivery. Much better than my usual supplier! We all love the mints in my family.

16 novembre 2022
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Réponse de Peppersmith

Hi Janine,

Thank you for such a great review!

Team Peppersmith ❤

Noté 5 sur 5 étoiles

Can't fault the product

Can't fault the product, great mints that are actually good for your teeth. I'm a fan, love that flavour.
Arrived a bit later than I expected though, as I paid for delivery, ordered Friday and arrived Thursday, so not exactly 1-2 days, but weekends can cause delays, so I can live with that.

10 novembre 2022
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Réponse de Peppersmith

Hi James,

Thank you for the great review! We’re so happy you love our mints as much as we do!

Team Peppersmith

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Good price

8 novembre 2022
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Réponse de Peppersmith

Thanks for the awesome review!

Team Peppersmith

Noté 5 sur 5 étoiles

Excellent service and product

Excellent service and product! Ordering was easy, the price was great, and the delivery was fast and free. Will keep buying.

24 octobre 2022
Avis spontané
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Réponse de Peppersmith

You're making us blush. Thanks for your awesome review, it means the world to us.

Noté 5 sur 5 étoiles

Their mints are wonderful

Their mints are wonderful - good for your teeth and great natural peppermint taste.

7 novembre 2022
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Réponse de Peppersmith

Thanks for your review! We think you're wonderful too :)

Noté 5 sur 5 étoiles

A good alternative to Wrigley's! 👍

I have chosen to switch away from Wrigley's chewing gum because of the rubbish ingredients and lack of leadership from Mars regarding the ethical development of their chewing gum products.

I came across Peppersmith and I liked the flavours of their products, the better quality ingredients, the recyclable packaging but the price was a little much with various retailers.
I then found that Peppersmith sold their own products on their own website, fab!

The price was good, I opted to subscribe which was even cheaper and with free delivery too I could not refuse. I would normally advocate for supporting our shops and independent retailers but due to the price difference it just makes sense to buy direct in this instance.

My order was delivered within a few days and I am a happy customer. I can honestly recommend Peppersmith.

27 octobre 2022
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Réponse de Peppersmith

Hi Scott

Thank you so much for your positive review!

We are happy to hear that you like our products 😊

Team Peppersmith

Noté 1 sur 5 étoiles

You’ve asked me to renew your product…

You’ve asked me to renew your product and delivery that I haven’t even received yet. I placed the order on the 17th October.

25 octobre 2022
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Réponse de Peppersmith

Hello Yvonne, I'm sorry to hear this. Due to some fulfilment issues, a couple of orders have taken longer to dispatch than we hoped. We've put steps in place to make sure this doesn't happen again and hope to see you back very soon :)

Noté 5 sur 5 étoiles

This is a great product and was very…

This is a great product and was very happy to buy direct for the first time. Even happier to get an introductory offer.

18 octobre 2022
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Réponse de Peppersmith

Glad you like them! Thanks for the support and time you've taken to leave a review for us, we appreciate it!

Noté 5 sur 5 étoiles

Best Mint

Great products - best mints ever and good prices and delivery times

21 octobre 2022
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Réponse de Peppersmith

Wow thank you! Such a great review :)

Noté 5 sur 5 étoiles

Sweet yet safe

Sweet, non fattening, and caries avoiding

20 octobre 2022
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Réponse de Peppersmith

Exactly that! Thanks for a great review!

Noté 2 sur 5 étoiles

no customer service

*update 21.10.22 I've received a full refund now. Thank you Wayne for your help with sorting this. Hope that was just a one off problem. The mints are really very good.

--------------------------------------------

Writing this review as I'm pretty frustrated with the lack of any customer service at Peppersmith. First of all, this review is not about their mints, they are very good, which is why I recently (1st October) ordered them again. The shipment must have gotten lost somehow, I can see on the tracking info that it says "preparing your item for The Delivery Group to handle" since October 3. Emailed Peppersmith regarding this on October 10 - no response. Emailed them again regarding this on October 13, this time requesting a refund - no response. Posting this here in order to hopefully finally get their attention. Did not want to leave a bad review as their products are great and mistakes outside of anyones control can happen, but at this point this is really poor service.

1 octobre 2022
Avis spontané
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Réponse de Peppersmith

Hi Armin, this is Wayne - Peppersmith's Direct Sales Manager. I can only apologise for the service that you have received on this occasion, our aim is to provide THE VERY BEST service to all our customers and it's clear that on this occasion we fell short. I can see from the tracking that the order was dispatched on the 3rd October and we should have done better and responded to your emails. I have processed an order refund and hope to see you once again where you'll receive the service you know and love.

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