Absolutely perfect in every way. Fantastic and unique selection of wines from around the world, but perhaps just as important they shipped the wines immediately and they arrived in a couple days. This... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely outstanding experience from start to finish! The seller offers very reasonable pricing. Along with an incredible and eclectic curated selection of world wines, which is rare to find. Sh... Voir plus
Ok - so I ordered via a different app. The price was great on a wine I couldn't find cheaper elsewhere. I had 6 bottles delivered = (>£100) within 3 days - packaging as good as I've ever had..Bloody h... Voir plus
Great choice of wines and very easy buying experience. Delivery on time and quick with good tracking of progress
À propos de l'entreprise
- Caviste
- Fournisseur de cadeaux d'entreprise
- Boutique de cadeaux
- Magasin de vins et spiritueux
- Cave à vins
- Club d'œnologie
À propos de Perfect Cellar
Écrit par l'entreprise
Our mission is to make drinking finer wines accessible to everyone and deliver the joy of finer wines with our AI app CellarIQ.
Our job is to unearth the best winemakers and to help you build your perfect cellar.
Our wines are made by producers who have a true passion for making outstanding wines using sustainable methods to protect their vineyards and heritage, yet delivering incredible products at a great price.
Why choose Perfect Cellar ?
Écrit par l'entreprise
- Award-winning wine company
- We source high quality wine from the best independent producers across the globe and use AI to deliver a fully personalised service based on your personal preferences - download our app CellarIQ
- Free delivery on orders over £99
- Orders over £99 made before 2pm will qualify for free next working day delivery.
- Master Sommelier Expertise
- Our wines are carefully selected by experts like Christopher Delalonde, crafted by skilled winemakers, and offered at an exceptional price.
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- 0203 131 0012
- care@perfectcellar.com
- perfectcellar.com
4,9
Excellent
780 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
had two failed deliveries but they…
I had two failed deliveries but they sorted it out immediately
14 juillet 2025
Réponse : Perfect Cellar
Thank you so much for your feedback. We have discussed this with Parcelforce to address for the future
Great choice of wine delivered promptly…
Great choice of wine delivered promptly
Excellent Champagne sipping looking out iver the Channel
14 juillet 2025
Réponse : Perfect Cellar
Love the feedback (and the Champagne too) - Thank you so much for taking the time to write this
my orderPC29029 has not been delivered - now dealt with promptly and efficiently
my orderPC29029 has not been delivered - second delivery fine
7 juillet 2025
Réponse : Perfect Cellar
Dear Mr Potts,
Apologies for the inconvenience - We have just been informed by Parcelforce they attempted delivery and could not reach the number on the order for redelivery. They have therefore now resent the wine back (which is in transit)
Nonethless, we have now dispatched a new bottle and gave you a partial refund for the inconvenience. For any issues please do not hesitate to contact us at care@perfectcellar.com
Regards
The Perfect Cellar team
Top quality service
I used Perfect Cellar for the first time recently, and whilst they made a mistake of sending one incorrect bottle, they sent out the correct one immediately after I informed them, and even though I offered to pay for the wrong bottle (which looks very good), they said if was FOC, as it had been their mistake. Top quality customer service, and I will definitely be using them again in future
10 juillet 2025
Réponse : Perfect Cellar
Thank you very much for your custom and kind words
Réponse : Perfect Cellar
Thank you so much.
5 Stars ⭐⭐⭐⭐⭐
5 Stars ⭐⭐⭐⭐⭐ – A Truly Perfect Cellar!
I've been ordering from Perfect Cellar for some time now, and I can honestly say they never disappoint. Their selection of wines is top quality — thoughtfully curated with something to suit every occasion and taste. Whether I'm after a bold red, a crisp white, or something special for a dinner party, I always find just what I need.
The whole experience, from browsing to delivery, is smooth and reliable every time. Customer service is excellent too — responsive, professional, and genuinely passionate about what they do. It's clear they care about both their products and their customers.
Highly recommend to anyone who values great wine and great service. Cheers to many more orders! 🍷
Disclosure- I got AI to write this because I’m lazy, but yeah exactly what it says 😁
30 juin 2025
Réponse : Perfect Cellar
Wow - thank you - this is a very generous and welcome feedback. We really appreciate this
Réponse : Perfect Cellar
Thank you.
Réponse : Perfect Cellar
Thank you
Réponse : Perfect Cellar
Thank you
A helpful, unusual wine merchant
Easy to navigate website comprehensively illustrated. Interesting wines, carefully packed and delivered promptly.
4 juin 2025
Réponse : Perfect Cellar
Thank you very much - This is very kind. We really appreciate this
New customer.
Prompt delivery and very well packaged. Website is user friendly and very useful comment from clearly knowledgeable wine specialists.
28 mai 2025
Réponse : Perfect Cellar
Thank you very much - We really appreciate this
Excellent delivery service & great…
Excellent delivery service & great prices British wine
26 mai 2025
Excellent customer service
Bit of a hitch with delivery of wine by Parcelforce. However, whole matter resolved and wine delivered and no charge as compensation for inconvenience caused. First class customer service by Perfect Cellar. Oh and excellent wine 🍷 👍.
26 mai 2025
As always the wine was superbly boxed…
As always the wine was superbly boxed and delivered very promptly.However the wine was not what I thought I was ordering although it may well have been my mistake. Jack was brilliant in sorting things out and the wine I wanted arrived the next day and the unwanted box collected shortly afterwards.Outstanding customer service!
26 mai 2025
High quality selection
High quality selection, speedy delivery and excellent service.
23 mai 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.