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Perfectly Snug Avis 

105
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My Perfectly Snug mattress topper has enabled me to enjoy a night's sleep without waking up due to overheating and managing to finally cool down 90 minutes later. This topper does exactly what they sa... Voir plus

Noté 5 sur 5 étoiles

I was skeptical that this would really work for me, but it's been great. My hot flashes while sleeping are significantly reduced (almost gone to be honest). And we've had some unseasonably cold days a... Voir plus

Noté 3 sur 5 étoiles

I like the air flow but it goes off middle of the night and I can’t seem to find one set of temps to put in the app to make me comfortable all night. Since you can only change temp twice throughout th... Voir plus

Noté 3 sur 5 étoiles

Good product not great I thought it would be a cooler feeling in bed. The product works well I have not had to toss my comforter off my bed because I am hot when I sleep, so I agree 100% it keeps you... Voir plus


À propos de l'entreprise

  1. Magasin de literie
  2. aussi dans
  3. Magasin de matelas
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

If night sweats, hot flashes, or overheating are ruining your sleep, Perfectly Snug is the solution you've been searching for. Our smart mattress topper uses active airflow—not water—to cool or warm you automatically throughout the night. Unlike bulky water-based systems from competitors like Eight Sleep or Chilipad, Perfectly Snug requires no water, no hoses, no maintenance, and absolutely no subscription fees. Just plug it in and sleep. Dual-zone temperature control lets you and your partner choose completely different settings on each side of the bed—no more fighting over the thermostat. Built-in skin temperature sensors detect your body temperature in real time and automatically adjust cooling or heating to keep you at your ideal sleep temperature all night long. Features include Cold Burst for instant relief during hot flashes, Preheating for cold sleepers who dread climbing into a cold bed, and a Foot Heater for those with cold feet. Perfectly Snug is ideal for menopausal and perimenopausal women experiencing night sweats, hot sleepers who wake up drenched, couples with different temperature preferences, and anyone who struggles with temperature regulation during sleep. Backed by a clinical sleep study from SleepSpace and rated 4.87 out of 5 stars by our customers. Free shipping, 30-night trial, and a warranty that gives you peace of mind. Sleep better, wake rested, and finally feel like yourself again.

30 Night RISK-FREE trial

If you are not 100% happy with your purchase, return it in 30 days for a full refund.

The Smart Topper can be returned for a full refund within 30 days of receipt when returned in its original protective packaging.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

105 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(105)

104 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to set up

Easy to set up. Really nice temp controls. Helps with hot flashes at night. Haven't needed to access customer service. Husband is ambivalent, but I love it!!

11 septembre 2026
Noté 5 sur 5 étoiles

My Perfectly Snug mattress topper has changed my sleep!

My Perfectly Snug mattress topper has enabled me to enjoy a night's sleep without waking up due to overheating and managing to finally cool down 90 minutes later. This topper does exactly what they say it does with precision. I am beyond glad to have purchased it and am recommending it to anyone who has the same struggles I have had.

16 septembre 2026
Noté 5 sur 5 étoiles

I was skeptical that this would really…

I was skeptical that this would really work for me, but it's been great. My hot flashes while sleeping are significantly reduced (almost gone to be honest). And we've had some unseasonably cold days and the heat function has worked great! Set up was easy and the customer service was very helpful (they customized shipping for delivery around my vacation). I'm very happy with this purchase and just hope it lasts a long time, given the price. Just know they are not based in the US, so there is a foreign transaction fee, unless you have that coverage on your credit card.

19 septembre 2026
Noté 3 sur 5 étoiles

Comfort

Needed to wear pajamas top and bottom to be comfortable on Perfectly Snug. Normally I only where shorts to bed. Feet get cold with socks on.

10 septembre 2026
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Réponse de Perfectly Snug

Hi Donald, thank you so much for your feedback, and for trying Perfectly Snug!

For comfort, one trick that might be perfect for you is to use a flannel/fleece cotton fitted sheet (not a polyester blend, pure cotton is the way to go for this). I did this because I like extra softness as well. If you're also sensitive to the cooling, you can even use two fitted sheets! Usually I'd recommend adjusting your Fan Limit (I also do this), but if you want more softness *and* are sensitive to the airflow, then two fitted sheets might be perfect for you. 🤍

If you ever want to run your settings by our team and ask for tips, please feel free to email us at customerservice@perfectlysnug.com. You can ask for me if you like, but anyone would be happy to help. 🙂

Thank you again, and have a lovely weekend!

Warm regards,

Dusty
Customer Experience Manager

Noté 5 sur 5 étoiles

I love my topper

I love my topper! So easy to set up and use! I’ve told everyone how wonderful it is! I wish I had this years ago!

17 septembre 2026
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Réponse de Perfectly Snug

Hi Annette! We're so glad to hear that you love your Smart Topper. Enabling you to have better rest is so rewarding. Appreciate you trusting us with your sleep.

Cheers,
Chris & the Perfectly Snug team

Noté 3 sur 5 étoiles

Good but not great cooling

Good product not great I thought it would be a cooler feeling in bed. The product works well I have not had to toss my comforter off my bed because I am hot when I sleep, so I agree 100% it keeps you cooler but for me was hoping to have that get into bed with cold sheets feeling and it does not do that for me.

10 septembre 2026
Noté 4 sur 5 étoiles

I love my “Snuggie”

I love my “Snuggie” - it’s great. As someone who wakes up hot this product has really helped. I wish it was just a bit more aggressive with the cooling but I do live in the SoCal desert and understand that my weather is extreme.

16 septembre 2026
Noté 5 sur 5 étoiles

Really I give it 4.5

Really I give it 4.5. The mattress pad works very well for cooling and the fan is very quiet. I took away one half star because the app disconnects and is then very difficult to reconnect. Customer service is amazing; they offered to do a live step by step session to get me reconnected. I couldn't make the timing work to do it. The good news is, you don't need the app. Instead, you can use built in buttons that are on the side of the topper.

19 septembre 2026
Avis spontané
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Réponse de Perfectly Snug

Hi Sandra, we are glad to hear that the Smart Topper is working well for you, and appreciate your thoughtful comments about our customer service team. Hopefully you're able to get the app reconnected soon - but it is true, the physical buttons are super handy. Oftentimes, that's how I make adjustments on my own topper as well. Thanks for trusting us with your sleep!

Cheers,
Chris & the Perfectly Snug team

Noté 5 sur 5 étoiles

The name is perfect

The name is perfect! I just love this topper! No more battles over the thermostat. No more sweaty nights. Just sleep.

14 octobre 2026
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Réponse de Perfectly Snug

Hi Michele, so glad that you are staying Perfectly Snug with your Smart Topper! Relief from night sweats is the best, isn't it? Appreciate you trusting us with your sleep.

- Chris & the Perfectly Snug team

Noté 1 sur 5 étoiles

I’m still working through this issue - fingers crossed.

I’m still working through this issue. I’m hoping to change this score and give you a five out of five stars soon.

4 septembre 2026
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Réponse de Perfectly Snug

Hi Jason, thank you so much for your feedback! And, this is completely understandable.

We reviewed your topper's diagnostic data yesterday and sent you a response. We're so sorry for the hassle, this is on us and we're going to resolve it for you as quickly as possible. If the power cables on your topper are all seated correctly, and if you've tried swapping the power bricks from right to left and vice versa, then the power cycling you're experiencing is due to an issue inside the topper. It's not dangerous, but it's not working correctly.

Kindly let us know if you'd like to perform one more troubleshooting test - our team can send it to you today. The test would let us know if the issue might be the circuit board, which can be easily replaced if we send you a new one (it's in the manual controller). The test could also confirm that the issue lies outside the circuit board, which would warrant immediate replacement of your topper. However, even if it's the circuit board, if you'd rather not replace this component yourself, we are happy to expedite you a replacement topper, and you can ship the existing one back to us in the new one's packaging.

Thank you so much for your patience, and we'll look for your response today, and get this sorted out for you. We apologize again for the hassle! This is uncommon and not the experience we want for our customers.

Warm regards,

Dusty
Customer Experience Manager

Noté 5 sur 5 étoiles

This product is top shelf

This product is top shelf! I have Prostate cancer and am on two different ADT meds. The thing is that they make your body thermostat go haywire and get really uncomfortably hot. The Perfectly Snug mattress fixed my lack of sleep the first night I used it. The adjustable cool air coming from it, along with a ceiling fan provides really deep sleep with no hot periods.

10 août 2026
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Réponse de Perfectly Snug

Hello Max. Can't imagine how difficult and uncertain it must be to navigate Prostate cancer and the side effects of treatment. However, we are so glad that the Smart Topper is helping to better regulate your bed's microclimate and help you get sound sleep. Willing you continued strength and resilience through treatment and recovery. And appreciate you trusting us with your rest.

All our best,
Chris & the Perfectly Snug team

Noté 5 sur 5 étoiles

Game Changer

My husband and I often lament how it was so easy for us to sleep well when we were kids. We're over 40 now, and achieving quality sleep is getting much harder; mornings felt like we barely slept. Turning down the thermostat to 65 degrees F helped, but we were still exhausted every morning. In the middle of the night, I would swing my legs out from under the covers when they got hot. Then a bit later, half asleep, I would pull my legs back under the blankets because they got cold. This happened several times throughout the night. These interruptions were actually coinciding with what my Apple watch was tracking. We decided to purchase this mattress topper hoping it would move the needle in our sleep quality endeavor. Immediately, we felt the topper made a huge difference. We knew ambient temperature was important, but truly underestimated how hot the temp can get underneath the covers as our body heat gets trapped. The fans keep the environment cool, so my legs are comfortable and not doing their crazy hot/cool dance throughout the night anymore. My Apple watch (along with Oura ring) are tracking a much calmer, better quality sleep. Who knew this could improve our sleep so significantly? If you've tried everything---including melatonin, l-theanine, magnesium glycinate, behavioral changes (avoiding caffeine and blue light, workouts in the evening) and still struggling with sleep quality, this may be the thing that makes the difference. Also, this design with fans is a lot less messy than the water version; the thought of potential long-term mold/mildew inside the water hoses was a dealbreaker for me. There's also one with a hose sticking out that's such an eyesore. The Perfectly Snug is better aesthetically, it is low maintenance, and is incredibly effective, making it an easy choice.

19 mai 2026
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Réponse de Perfectly Snug

Can't thank you enough for this very detailed review and I want you to know that we take messages like this and read them in company meetings because we are 100% purpose driven. We really want people to live their best life through better sleep so when we hear from people like you, it fuels our mission. You are AWESOME, and we are so happy that you are sleeping better and enjoying your Perfectly Snug. Mark Quinn, Chief Marketing Officer, Perfectly Snug

Noté 5 sur 5 étoiles

Great product.

13 octobre 2026
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Réponse de Perfectly Snug

Hey Tim, so glad to hear that you think the Smart Topper is a great product. Appreciate you trusting us with your sleep!

Cheers,
Chris & the Perfectly Snug team

Noté 5 sur 5 étoiles

It truly cools me without me even know…

It truly cools me without me even know when I need it. Only occasionally do I get hot before it catches up with me but then I just hit a button and it goes full cool off mode to catch me up. I also have it set to be warm when I go to bed because somehow I don’t go to bed hot so it’s much more comfy that way.
Helpful customer service because the WiFi set up was a little tricky for me. The app isn’t 100%user friendly easy until you figure it out but not bad.

12 octobre 2026
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Réponse de Perfectly Snug

Hi Abby, we are so glad that the Smart Topper cools you when you even knowing you needed it. Glad to hear that you're also getting good use out of the warming mode. With the current early morning autumn chill, I have mine set to warm when I wake - it's quite cozy. Or might I say, "Perfectly Snug." We also know that the app can be a little tricky, so appreciate your patience with setup. Thanks for trusting us with your sleep!

Cheers,
Chris & the Perfectly Snug team

Noté 5 sur 5 étoiles

I love my perfectly snug

I love my perfectly snug. Im so glad I heard about it through a radio show. It has been a lifesaver. I can sleep comfortably without having to turn my air down. Saves me money and no extra stuff to do. Just plug it in and go. No water to refill. No cleaning a system. Nothing sitting out on the floor that looks ugly and not tripping hazard. Couldn’t be happier. Thank you!!! Well done!!!

12 octobre 2026
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Réponse de Perfectly Snug

Hi Kristen, we are so happy to hear that you love your Smart Topper! And a lifesaver? Such high praise - we are honored to have a place in your bedroom. And with no bulky boxes or hoses, glad to NOT be a tripping hazard, too. Grateful for you trusting us with your sleep.

Cheers,
Chris & the Perfectly Snug team

Noté 3 sur 5 étoiles

I like the air flow but it goes off…

I like the air flow but it goes off middle of the night and I can’t seem to find one set of temps to put in the app to make me comfortable all night. Since you can only change temp twice throughout the night in the app, I use the buttons but don’t like to have to wake up enough to do that.

12 octobre 2026
Noté 5 sur 5 étoiles

I tried BedJet before this…this is way better!

I tried BedJet before this solution and this is way better for Menopause hot flashes as it cools the mattress side of me.

12 octobre 2026
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Réponse de Perfectly Snug

Hi Lisa, we're so glad to hear that the Smart Topper has solved your hot flashes and is keeping you cool while sleeping. It ain't easy being a woman, but we're glad to help you get some much-needed rest.

Cheers,
Chris & the Perfectly Snug team

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