Perfume Hut Avis 

135
•
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a perfume my daughter requested and she was really happy with it, fast delivery and good price.

Noté 1 sur 5 étoiles

Avoid Perfume Hut !!! Should be called Perfume sh..e .co.uk Purchased a Christmas present from perfume hut and they intentionally sent a different model to which was a cheaper model customer ope... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a few perfumes and am amazed by not only the packaging, but the bottles are works of art and the scents are just heavenly. Customer Services alone deserves 5 stars, keeping you informed... Voir plus

Noté 5 sur 5 étoiles

Happy with my purchase of Jean Lowe Ombre, arrived within timeline given by Perfume Hut, thanks for keeping me upto date with progress of order through tracking. Will be purchasing more later

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

In 2013, an independent fragrance enthusiast had a vision to enrich our senses with quality fragrances and accessories from around the world. Perfume Hut is the realisation of this dream.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(135)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 stars

I bought 2 home pod eBurners with bakhoor, the product is good quality and looks beautiful. Also the customer service was great. Thank you! Will definitely buy from here again.

20 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I bought something by mistake but they…

I bought something by mistake but they refused any return and were rude to me about it.

19 novembre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Hi thanks for your review, unfortunately we are unable to verify your details, could you kindly get in touch with us so we can look into your concern.

Kind Regards

Noté 1 sur 5 étoiles

I had a problem with the electric…

I had a problem with the electric bakhoor burner, asked for support and the store owner left my message chat half completed and offered no solution. I will be approaching the payment provider for a refund as the product is not as I expected it to be and the level of service is simply not good enough.

9 novembre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Hi, we are sorry that you did not like the item, we have been in touch with you throughout and we have evidence to show that, also PayPal (who you chosed to open case with) have rejected the claim due to us showing full details in item description..

Noté 4 sur 5 étoiles

This was a lovely product it was a very…

This was a lovely product it was a very quick delivery too. I bought the Nabeel bakhoor alongside the electric burner. This fragrances the house very quickly only downside is that it burns for 90 seconds at a time switches off and you need to put it on again. Also after a couple of times of it being on it needs charging. Other than that, its a good way of fragrancing your home quickly as the bakhoor lasts for quite some time even after it has gone off.

31 octobre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, they have been very helpful in solving an issue with my order

30 octobre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Hi sorry to hear that you have had an issue with an order, we have tried to reach out to you to resolve it but we have not had any response, if you could please contact us and we would be more than happy to assist you.

Noté 5 sur 5 étoiles

Thank you

Thank you. It was a graduation gift and the graduate loved it.

19 octobre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 5 sur 5 étoiles

Would definitely recommend purchased

Would definitely recommend purchased a bakhoor burner couldn't be more happy. Had a problem with setting it up the person was so helpful explaining it. Such good quality item from perfume hut thank you so much.

15 octobre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 4 sur 5 étoiles

Excellent product

Excellent product
Good customer service

23 septembre 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 3 sur 5 étoiles

Parts of order missing. Not impressed

I received my incense burner without a lid.
Got a replacement lid sent out on Friday 30th, and today is the 6th and still waiting.

Only gave 3 star because I got the main part of the item, if not it would have been a 1 star. Poor

6 août 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Hi thank you very much for taking the time out to review us, i can confirm that the replacement was sent out and delivered on the 8th, if there are any issues please do contact us. Kindest Regards

Noté 5 sur 5 étoiles

Fantastic place to purchase !!

I purchased 2 e-bahkoor burners from Perfume Hut and they are fantastic. The delivery was fast and the service was fantastic. I was provided 2 additional items as gifts, which was totally unexpected. I will be purchasing from this place again. Great service, thank you Perfume Hut.

12 mai 2021
Avis spontané
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 5 sur 5 étoiles

Home Pod Bukhoor eBurner

I purchased the Home Pod Bukhoor eBurner - It's perfect, so easy to use and makes a beautiful home decor piece! The service was great, the item was well packaged and arrived so quickly! Would highly recommend Perfume Hut

23 mars 2021
Avis spontané
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 5 sur 5 étoiles

I ordered myself the round car bakhoor…

I ordered myself the round car bakhoor eburner and I love it A.l.
Who has time for the coal thing anymore?? bye! lol

Masha Allah my eburner and bakhoor were packaged perfectly, I got free delivery and it arrived 2 days after it was dispatched Alhamdulilah.
The owner is soo nice, courteous and helpful Allahumma baarik 10/10 and any and all questions and enquiries I had were addressed promptly and politely Alhamdulilah.

Others that have seen it are impressed interested in it and think its soo cute ,my friend posted a video of it in use on snap and insta and another sister is looking to purchase 1 now A.l. so that's good.

I'll deffo be back when I run out of my Nabeel Nasaem Oudh insha Allah . If the delivery is still free of course 😉

Jazaakallahu Khayr/an Perfume hut, Appreciate you🙂👌🏾

27 février 2021
Avis spontané
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 5 sur 5 étoiles

I love my electric bakhoor burner and…

I love my electric bakhoor burner and the fragrance is amazing ! I ordered for a gift to my friend but I kept it at the end 😊and ordered more boxes of incenses . The delivery was a bit slow because it was out of stock , but I received the burner in 10 days time . I ordered more few boxes incenses and the shipping was in 2 days . Excellent customer service and products. Highly recommend .

20 février 2021
Avis spontané
Noté 2 sur 5 étoiles

Avoid

Bought an electric burner n some bakhoor for a gift. Arrived well packed n very quickly. I got a nice follow up text to check everything was ok. Update: item was faulty and received odd poor comms when trying to rectify. Would not recommend seller

31 janvier 2021
Avis spontané
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 4 sur 5 étoiles

Delivery was quick

Delivery was quick, and customer service was amazing. I felt an queries i had were listened to and addressed immediately. Inshallah will be ordering again from this website.

26 janvier 2021
Avis spontané
Logo de Perfume Hut

Réponse de Perfume Hut

Thank you for taking your time out to share!

Noté 1 sur 5 étoiles

Q Perfume-hut.co.uk......0/10

Should be called Perfume- Sh-t.co.uk
Bakhor smelt of nothing in the box or burning threw it in the bin as not FIT for PURPOSE.
Creed perfume smells like watered-down Toilet Duck in fact Toilet Duck smells better ( in my opinion)
£23.57. Wasted...Save your money buy elsewhere.
●Avoid This Seller●Cant give minus stars or would have.Owners have lodged a complaint to Trustpilot that my review is unfounded?Unfortunately for Perfume-Sh-t I have proof of Purchase,Proof of delivery & have forwarded required info onto Trustpilot,Who Verified my purchases from Perfume-hut.co.uk.<<< from credit card receipt etc.
●AVOID THIS SELLER●
No offer of replacement or refund to date but didn't expect anything different having sampled their products.In fact they are now stating they have no record of my Transaction,WOW their incompetence is much much better than their products ( In my unbiased opinion) Read review (15th down from 9th July 2020)on their reviews for another genuine review,One i wished I had read before purchase :-(
●AVOID-AVOID-AVOID● YOU HAVE BEEN WARNED●
kindest regards in these troubled times.

22 janvier 2021
Logo de Perfume Hut

Réponse de Perfume Hut

Hi we are sorry to hear that you have had an issue with one of our services, we can't seem to find your order details anywhere, could you please kindly contact us via our contact form on our website and we will be more than happy to take a closer look at this.

Kindest Regards

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus