Banner for Perfume Direct

Perfume Direct Avis 1 556

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great choice & reasonable pricing. Well packed & delivered FOC within 3-days of ordering. Excellent all round service. Have used before & will certainly use again. Very good experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been looking for the product for a while and found it on your website at a reasonable price. My order was delivered within reasonable time via the Post Office. I will hope the product will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very competitive price even cheaper than 'duty free' on P&O Britannia from last week. Quick service. Very pleased

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love this perfume. It suits me so well and i get lots more compliments wearing this. It lasts all day. Its hard to find the original Jimmy Choo perfume but i managed to get a perfume set of it at a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Fournisseur d'arômes et de parfums
  5. Boutique de santé et beauté
  6. Boutique d'articles de toilette

Écrit par l'entreprise

Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. Founded in 2018 in Manchester UK - we stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. Our top brands include Jimmy Choo, Calvin Klein, Montblanc, Dolce & Gabbana, Mugler, Hugo Boss, Paco Rabanne, Issey Miyake & Prada. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.

Our promise to you

Écrit par l'entreprise

As a small, family run business...
We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.

Free & Fast Delivery!

on all orders over £50.

Tracked & signed via Royal Mail 48.

Coordonnées de contact

60 Day Returns

We offer an extended 60 day returns policy to all our valued customers

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Birthday Gift

Ordered with ease and kept updated with my order/delivery. Very happy with service

6 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

That's fantastic to hear Andrea, we're so pleased you were happy with the service! Thank you so much for leaving a review!

Noté 5 sur 5 étoiles

Top product excellent price

Top product excellent price. One of mine favourite perfume Montblanc explorer find an incredible price, couldn't miss it. Thank you Perfume Direct.

13 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

You're so welcome 😁 thank you so much for your order! We're so pleased to hear you like the Montblanc Explorer aftershave - it's a bestseller of ours every year!

Noté 5 sur 5 étoiles

Good over all

Good price, easy to order and good prompt delivery clearly notified every step of the journey. Couldn't fault it!

12 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

That's wonderful to hear Adrian - thank you so much for your feedback, we really appreciate it!

Noté 5 sur 5 étoiles

Simple ordering

Simple ordering. Remembered me. Prompt delivery. Good price. Overall 5 stars.

12 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you so much for your feedback Diana 😁

Noté 5 sur 5 étoiles

Prompt confirmation of order

Prompt confirmation of order, and link to tracking. Order arrived very quick within a few days. My daughter was very pleased with her Escada perfume, and I was pleased with the competitive price. Would definitely use this company again.

5 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you so much for your wonderful review Joyce! So pleased your daughter liked her perfume & you were happy with the price & service 😁

Noté 5 sur 5 étoiles

Hassle free

Hassle free. Delivered promptly.

5 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you so much for the lovely feedback 😁

Noté 4 sur 5 étoiles

Like the product

Like the product, didn’t like the delivery as had to go to Royal Mail depot to get parcel.

5 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Hi James, thanks for the feedback and sorry to hear you had to collect your parcel. I can see from the tracking info that Royal Mail tried to delivered your parcel three times and there was no answer - that'll be why it was waiting for you at the delivery depot 👍

Noté 5 sur 5 étoiles

Service great again

I have orderd now from yourselves a few times service has always been great & on time with deliveries. Great choices of perfume good customer care

5 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

We really appreciate you coming back and shopping with us multiple times Norma, it really means a lot to us that you enjoy shopping with Perfume Direct 😁

Noté 5 sur 5 étoiles

Great service as usual

Great service as usual, very competitive prices.

20 avril 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thanks for the great feedback Wayne! Glad you liked the service & the competitive prices!

Noté 5 sur 5 étoiles

Good price, fast delivery.

Good price, fast service, appropriately packaged, and a charity donation. What’s not to like.

11 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you so much for this lovely review!

Noté 5 sur 5 étoiles

Great prices on genuine fragrances

Great prices on genuine fragrances, definitely will be a returning customer

11 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you so much for this lovely review Mark 🙏 if you'd like to shop with us again, please use code: RETURN10 for 10% off your next order!

Noté 5 sur 5 étoiles

The perfume arrived on time very…

The perfume arrived on time very pleased with it great product and service

11 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

So pleased to hear this 😁 Glad the perfume arrived on time & you love the product & service!

Noté 5 sur 5 étoiles

Good service

Good communication. Fast delivery. Great price/

11 mai 2026
Logo de Perfume Direct

Réponse de Perfume Direct

Thank you for the wonderful feedback! We're so happy you enjoyed the fast delivery & great price!

Noté 1 sur 5 étoiles

Ordered some perfume for a friends…

Ordered some perfume for a friends birthday, said delivery would be 4 days which was fine , nothing delivered, e mailed 3 times and messaged no reply, then eventually got reply saying it was out of stock and would be another 7 days or could have refund, so asked for full refund , eventually got e mail saying cancelled and it had been refunded, I still have not received my refund and have sent more messages and e mails this is shocking service and do not recommend this company .
Happy to say have now been refunded in full

11 mai 2026
Avis spontané
Logo de Perfume Direct

Réponse de Perfume Direct

Hi Shirley, really sorry for the inconvenience here - it looks like our pre-order function on the website wasn't working correctly, which we really apologise for 😔 Just looking at the support tickets - i can see you emailed twice on the 14th & we replied a few hours later on the same day. Glad you've received your refund now - it was processed on the 15th May and can sometimes take a few days to appear in your bank. Thanks!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus