Had a great experience with PTF my first time a few years ago. Lost 40 lbs over 12 weeks and it is a great plan to mangage meal plans and portion control. But as life goes on you lose focus and so I'm... Voir plus
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The quality and taste of the food is great! Would have given five stars if the nutritional information was printed on the packaging. This is helpful for logging purposes; it is a pain to have to go b... Voir plus
Personal Trainer foods have been delicious for us over the years. Recently we received an order with 4 vegetables missing. We had happened to count for the first time. Checking the meats/protein we fo... Voir plus
L'entreprise a répondu
I've call numerous days asking about the charge that I received for June's shipment even though I delayed the shipment. I haven't received a phone call back advertised 3 days of calling each day and l... Voir plus
À propos de l'entreprise
À propos de Personal Trainer Food
Écrit par l'entreprise
Coordonnées de contact
Garden Acres Drive 350, 76140, Fort Worth, Etats-Unis
- 1(800) 273-1686
- customersupport@personaltrainerfood.com
- personaltrainerfood.com
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Delicious food, easy weight loss
Delicious food that makes the weight melt off. Your first week, you may be a little hungry, but that goes away pretty quickly. Highly recommended. Great customer service by Mike!
FedEx took too long to deliver product
FedEx took too long to deliver product. All dry ice inside was melted and food was partially starting to defrost.
Perfectly proportion delicious food!,
The food is delicious. Perfectly portion. Delivered right to my door. Customer service is amazing and very helpful. Highly recommended!
Personal Trainer foods has provided excellent customer service!
Personal Trainer foods have been delicious for us over the years. Recently we received an order with 4 vegetables missing. We had happened to count for the first time. Checking the meats/protein we found 1 extra. I contacted customer service over email. A ticket was generated right away. Shortly I received notice of refund for 3 items as I requested. O am impressed with their excellent customer service!! Thanks to all their staff.

Réponse de Personal Trainer Food
So far so good
So far so good, I don’t like chicken, but I’m plugging through. Piri chicken ok. Just me- not y’all. If I can keep it up I will be happy.

Réponse de Personal Trainer Food
Customer care is outstanding and very…
Customer care is outstanding and very responsive! They assisted me in a timely manner even during the holidays.

Réponse de Personal Trainer Food
Always happy and I just started using…
Always happy and I just started using the food again and it seems even BETTER than last time !!!!!
I never received my order
I never received my order, called them, they said they sent a refund for no reason. Placed the order again and was told it would arrive in 3 days, 3wks later, no order, nothing

Réponse de Personal Trainer Food
I’ve purchased for years but has…
I’ve purchased for years but has nothing to do with weight loss. I’m a retired widow who doesn’t cook. Knowing the healthy great tasting personal trainer food is in my freezer is a comfort when you are looking for something different and delicious
Jake in customer service
Respectfully Assist Retired Seniors Budget Plans
My experience was excellent. Since my retirement, you have helped me carefully budget my meal plan. Due to my misunderstanding the sale offer, I could not afford the subscription for meals. Your speedy, non stressful, professional manner in solving my dispute was absolutely noteworthy of praise. Thank you for helping a retired senior citizen.
The food is really bad and just rubbery…
The food is really bad and just rubbery and soggy at the same time. Does not taste good at all. It tastes stale and not fresh.
The food is great and very easy &…
The food is great and very easy & convenient to make . The customer service was also very helpful when we had to change my subscription.
I did not get notification of shipment…
I did not get notification of shipment in time to avoid the billing.
Be aware broken food bags
Ordered it with a 2 day delivery. They tried to make it 9. I called they changed it back. I have a total of 8 protein bags that were opened so useless. I messsged them about and nothing. They used to be very good when I used them before. Now. Not so much.
Quality food
The quality of food and shipping it with dry ice to make sure it stays in safe frozen temperature are what I like. I'm able to share my food with others because they also like the taste and variety.
Great tasting, healthy food. Great service. Five Stars!
When ordering, ask for Jake. He's THE best!
I've been ordering from Personal Trainer Food for several years now. Sometimes I travel for business, so delivery dates fluctuate. Jake always does his best to accommodate changes.
Great tasting, healthy food. Great service. Five Stars!
Charged over $200 additional with no…
Charged over $200 additional with no explanation and no response.
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