I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Voir plus
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Lisez les avis des autres
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Voir plus
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Voir plus
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Voir plus
À propos de l'entreprise
Coordonnées de contact
4,8
Excellent
832 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Loved the product, but took a while to come
Loved the product. Took a while to come. I usually avoid companies that use Evri as the mail service is shocking.
22 septembre 2023
Very quick delivery…
I ordered some kitten food to help with a cat rescue centre. It was really easy to.set up a buisness delivery address and arrived promptly which i was very happy about as they had a very large intake of kittens and their stocks were very low
22 août 2023
Excellent service
Excellent service, easy website to order and free delivery to local charities.
26 août 2023
There was a product missing and still…
There was a product missing and still not had refund.
23 août 2023
Réponse de Pet Products R Us
Hi Paula,
If you would like to email us at support@petproductsrus.co.uk we would like to get this sorted for you.
Have also checked our emails and we have not received any emails from you regarding your order.
Prompt and efficient service
23 août 2023
Orderedsue and delivery came very quickly…
Ordered and delivery came very quickly and on time very happy with service
23 août 2023
Glad I Found Pet Products R Us
Their website is easy to use with a choice of delivery options and free delivery for those who are lucky enough to live locally. I found what I was looking for at a cheaper price than I have paid anywhere else. It arrived quickly and was well packaged. I highly recommend Pet Products R Us and will be buying from them again.
20 août 2023
My doggy loves loves loves ball
20 août 2023
Easy online purchasing
Easy online purchasing, very competitive prices. Company keeps you upto date with the status of the delivery. Arrived quickly and within dates given
31 juillet 2023
East to order
East to order, no problem at all. Best dog ball ever for our staffie. I have bought x6 now as she loves them and can’t chew through them.
17 juillet 2023
Not being a computer person
Not being a computer person, more a person from the viking era, I found it easy to order on line using my phone. It was straight forward, easily accessible & parcel was here in only a few days & was well packaged. My dogs have had so much fun with their giggle ball..... & so have we.
18 juillet 2023
I was impressed with the pet store's…
I was impressed with the pet store's website, which made browsing and ordering pet products a breeze.
7 juillet 2023
Avis spontané
Beautiful hamster activity cage .
Beautiful hamster activity cage .. quite hard to assemble but Hammy loves it . Thanks
3 juillet 2023
Quickly delivered and my dog loves it
Quickly delivered and my dog loves it. Easy to clean and easy to store. Very good
27 juin 2023
Best company around for what I need
This company has never let me down and specially as they have to order the litter in for me cause I'm the only person who buys it at the moment I still get it in the time frame, my cats love using this litter above any other brand plus they keep the prices low so it's worth buying in bulk as I do go through lot with the amount of cats I have and some have special needs so I have to becareful what litter I use for them
15 juin 2023
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