I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Voir plus
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Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Voir plus
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Voir plus
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Voir plus
À propos de l'entreprise
Coordonnées de contact
4,8
Excellent
830 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Honest, genuine seller. Kept informed of progress of order, in spite of delay
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have just received my items - small pet treats. The owner dealt with the delay politely, professionally and in a prompt and friendly manner, which was appreciated. I feel this is a genuine company who will give good service, based on this, my first experience. Thank you to Martin for keeping me posted.
19 novembre 2024
Avis spontané
Here's a combined 3-star review for Pet…
Here's a combined 3-star review for Pet Products R Us:
"Pet Products R Us at petproductsrus.co.uk offers good prices and quick delivery. Some toys didn't last long with our dogs, but treats like the strawberry jazzies are a hit. Customer service is responsive and handles returns well. Overall, a mixed experience but will consider ordering again."
22 octobre 2024
Avis spontané
I buy the Monster Mice dog treats
I buy the Monster Mice dog treats. I can't find a better price anywhere else.
My dogs love the XL moose dog toy and I will be buying another one soon
10 octobre 2024
Avis spontané
Kong aqua
Easy to order, delivered when stated. Very very good price for the Kong aqua. Only toy our Beardie will play with - he loves it.
18 octobre 2024
Fast delivery and no drama
7 octobre 2024
Said what was on the tin and arrived on…
Said what was on the tin and arrived on time thank you
11 octobre 2024
Really good price doggy chocolate…
Really good price doggy chocolate buttons and amazing service fast delivery
11 octobre 2024
Good product and very good service.
10 octobre 2024
Good price and quick delivery
27 septembre 2024
Not as good asi thought
Since Saturday I have had to throw 2 toys away as the dogs have ruined them
27 septembre 2024
Great product at an excellent price
Great product at an excellent price. Our dog loves her treats, and the strawberry jazzies purchased, we couldn't get locally. Delivered quickly, and we will definitely be ordering again.
19 septembre 2024
I cannot get Tushie wipes from my local…
I cannot get Tushie wipes from my local Pets at home , and nothing else works as well …. They are a really good price too.
19 septembre 2024
Donated food to cat rescue
Donated food to cat rescue. They sorted the delivery for me. Would recommend
28 juillet 2024
Always great service from this company
Always great service from this company. 💯
* The products were the best price.
* Products are of great quality.
* Delivery was fast.
24 juillet 2024
Avis spontané
Pet Products R Us - Perfect
Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size).
As a small family business, prices exceeded competitors. First time I’d ordered and will be ordering again. 5 stars from me 😀
7 juillet 2024
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