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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

It didn't arrive when expected and I received no response from customer service when I was requested an update. When it finally arrived a over a month later it was no use (I'd to buy another one else... Voir plus

Noté 1 sur 5 étoiles

Ordered from here a month ago. Had to email company due to lack of dispatch notification, didn't get dispatched until after they replied. Site had no indication items were coming from China. Item is a... Voir plus

Noté 5 sur 5 étoiles

My lovely dog collar arrived today, i was a little worried due to the Royal Mail strikes but all arrived ok in about 12 days, which considering the strikes and the free delivery i was fine with. Previ... Voir plus

Noté 5 sur 5 étoiles

Good choice of dog beds my dog house got here today it’s roof is pretty simple to attach and seems sturdy now I’ve put it up dog was really curious and once she’s gone in she’s just sat there with her... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

310 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

I Got a very nice collar and harness…

I Got a very nice collar and harness set from this company. Haven’t seen anything similar on the high street and I am very happy with the print and the quality. Sara on the enquiries team was very helpful about the engraving and it was delivered on time. Yours, Alan

26 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic collar for lady

I recently bought a collar for Lady, as her previous collar which i bought from petsnooze was a little worn after two years. Great value and would buy again, the collar looks brilliant. Also dont forget to look for discount codes. Geraldine.

14 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

The collars I got are really nice and…

The collars I got are really nice and look so nice and smart on my two dogs. I was happy with the colours and the pattern looked just like the photo on the website. I got the free engraving and it is all correct thank you to the customer service who emailed me to say they thought my phone number was a digit short, which it was! Perfect for me and I would recommend.

10 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

BUYER BEWARE!!!

Horrible overpriced cheaply made broken product received, lack of transparency regarding returns, expecting photos before accepting a return, against statutory rights, complete waste of money. Buyer beware! Do not purchase from this company!!!

In response to Petsnooze reply, yes that was the purchase (December) and I am still waiting for you to send details to me of how to return the item to you for a refund! All I get is delay tactics and now a refusal to issue a refund. Please see other reviews for similar experiences with this company.

3 juin 2023
Avis spontané
Logo de Petsnooze

Réponse de Petsnooze

Hi Emma, We have taken a look and the last time you made a purchase with us was December 2022. Please can you e-mail us with your most recent order number so we can get this resolved for you? We look forward to hearing from you. Kind Regards, The Petsnooze Team.

Noté 5 sur 5 étoiles

I found the customer service people…

I found the customer service people very friendly when dealing with my collar engraving. The collar itself has arrived and i am impressed with the quality and it is very cute 🥰

2 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Fluffy soft rugs

Mrs Margaret Travis - I would like to recommend the pet rugs from this company. I have been buying them for the last 3 years and I find them really useful for my two cats and my dog. They was really well and are very soft. I have tried all of the designs and I would say the brown with footprints is the nicest. They really help to keep the fur off my couch and one of the cats really likes hers in the corner under the windowsill. Very good blankets. Margaret

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Lovely Collars

Lovely collar selection I have two now the customer service is no hassle nice to deal with I would recommend

26 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

My Order arrived with Royal Mail well…

My Order arrived with Royal Mail well packaged and on time. The collar looks great and has vibrant colours for summer. Customer service email was helpful. Happy to buy again from this website. Cheers Sarah

18 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Jean Harrison

Jean Harrison - I ordered and received a beautiful three piece set for my old dear we don’t walk as far as we used to but the set looks very nice on her. The pink suits her and I am happy with everything about it. The flower on the collar and her name on the clasp are beautiful it looks like it will last her I am very pleased with my choice. Jean

19 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

2nd order from Petsnooze and again very…

2nd order from Petsnooze and again very happy with my haul, harness and collar set is a nice design in light blue with flowers. Impressed again and took advantage of the free engraving this time. Really nice set for the summer.

14 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Got an ace set for our dog from this…

Got an ace set for our dog from this site collar lead and harness all matching and with his name on for £30 and then another 5% off so can really moan about that. Looks dead nice on and we are happy to recommend. Would definitely buy again at that price.

11 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

APPALLING!!

The product and service (or rather lack of service) are appalling! The dog bed I ordered is dreadful quality. The bottom cushion is no where near as deep as the photos suggest, ie it is thin and not "cosy" as described when placed on the floor. The bottom layer is NOT waterproof, I checked that and it just isn't. The zip is already coming away from where it's sewn.....and I didn't even allow the dog inside as I DO NOT WANT IT.

Also, this exact same product is advertised for less than half the price on Amazon. However, the Amazon supplier does not deliver to the Isle Of Wight....which is why I ordered from supposedly "UK" company which is, in fact based in China.

I will be emailing Trading Standards about this awful company and the tatty product I received.

Please DO NOT BUY FROM THIS COMPANY!

5 avril 2023
Avis spontané

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