Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This was my first time using Petstay and from the first contact with Jane to meeting the carer I felt so comfortable. My dog has anxiety so we were very nervous about leaving him but Marlyn was so acc... Voir plus

Noté 5 sur 5 étoiles

I had to book quite last minute and PetStay found a lovely family within 30-40 mins drive and arranged a meeting with them ahead of my dog's stay. The matched family were absolutely perfect for our sp... Voir plus

Noté 5 sur 5 étoiles

We have booked via Jason at the Stockport branch, who is fantastic! Great communication, quick to reply and very helpful. We used the Lancashire branch previously but struggled to place our dogs with... Voir plus

Noté 5 sur 5 étoiles

Our dogs second time with Pet Stay & Keith. Before this we used Petstay with our 2 previous dogs. We are and will remain long standing customers. We enjoyed daily photos reassuring us how settled... Voir plus

À propos de l'entreprise

  1. Service d'embarquement pour animaux
  2. Garde d'animaux de compagnie

Écrit par l'entreprise

Established in 2005, we provide a home-from-home dog boarding service where no dogs from different households are mixed, and you get to meet your carer before your dog/s stay. Our booking process enables us to select the perfect carer for your dog, giving you complete peace of mind when you are on holiday. You can rest assured that your dog’s routines will be followed, and they will be given all of the love and attention they would receive at home. With over 17 years of experience offering a pet sitting service and with many loving dog carers, the company delivers a professional and exclusive service to dog owners. The service is designed to cover all aspects of dog care, helping clients to have complete peace of mind when they go on holiday. The company head office is based in East Yorkshire and began franchising PetStay in 2012 and now has over 30 franchise areas and are spreading over the whole of the UK.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick booking, premeet and loving family home for our 7 year old spaniel to stay at. A real home from home experience.

I had to book quite last minute and PetStay found a lovely family within 30-40 mins drive and arranged a meeting with them ahead of my dog's stay. The matched family were absolutely perfect for our spaniel who is used to living in a large family with kids around. They sent us photos and videos every day which showed what great time he was having there. The mum in the family checked all the important details ahead with us so that our dog would be looked after as close to how they are at his own homes as possible. I would definitely use the service again and particularly the family we were matched with as they were fantastic!

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service - v happy customer

So grateful for Claire being able to sort out dog care fairly last minute. Hugo had a wonderful stay with Daphne & John. From the initial meeting, we knew that Hugo would be well looked after & spoilt. We were kept up to date with messages & photos, and could see he was very happy. Would not hesitate to use PetStay again - thank you.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This was my first time using Petstay…

This was my first time using Petstay and from the first contact with Jane to meeting the carer I felt so comfortable. My dog has anxiety so we were very nervous about leaving him but Marlyn was so accommodating, arranging short visits to allow our dog to get to know her. This meant when we did leave him he relaxed straight away and had no issues. We got regular updates which gave us the reassurance he was happy. I’m so glad to have found them.

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jason - Stockport Branch

We have booked via Jason at the Stockport branch, who is fantastic! Great communication, quick to reply and very helpful. We used the Lancashire branch previously but struggled to place our dogs with someone who is suitable to handle energetic dogs! Instead, we have used the Stockport branch and placed our 2 dogs with John several times now, who our dogs love and he treats them as his own! The Stockport branch is excellent and I highly recommend.

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

This was our first time using Petstay

This was our first time using Petstay. Harris was so well cared for by Pauline and was clearly very happy while we were away for just over a week. We're away again in a few weeks and couldn't be happier and more confident he'll love his time back with Pauline.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

A short stay over for Barney…

Barney stayed with Maggie for 5 days while we took a short break. Maggie sent us regular photo's and messages while we were away, that helped to put our minds at ease he was happy and comfortable. Thank you Maggie for taking good care of him and allowing us to have a holiday knowing he was being well looked after.

8 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. We were found a lovely couple to look after the dog at fairly short notice over Easter. They took really good care of him and kept us updated and reassured whilst we were away. Will definitely use again and recommend.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Long standing customers - always happy

Our dogs second time with Pet Stay & Keith. Before this we used Petstay with our 2 previous dogs. We are and will remain long standing customers.
We enjoyed daily photos reassuring us how settled she was which is so essential to dog parents who usually take her everywhere with us.
Her routine was kept and Im sure she had more home comforts than she has with us 😂. Wont use anyone else

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Care

Couldn't have asked for Murphy to be in better care. He seemed to settle as soon as he arrived and Eileen the carer was so lovely. The process to get Murphy booked in was run smoothly too. Would highly recommend

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend!

The whole process of booking with PetStay was excellent. I was confident that the host was chosen to fit my dogs rather than just being whoever was available and our organiser Barbara was brilliant and very efficient. Freddy and Florence had an absolute ball during their stay with Keith and Nok (as demonstrated in lots of photos and videos) and I was confident that my dogs were safe and happy with them. Thank you to everyone!

2 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Jane at Petstay organised dog boarders…

Jane at Petstay organised dog boarders for my dog Pippin called Margaret and Charles. He stayed with them for just over a week and I couldn’t have been happier with them. They treated him like their own and he absolutely loved his stay. I will 100% be using them again.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Bobby loves staying with Rebecca and Drew

Bobby loves staying with Rebecca and Drew. This is his second visit and as soon as he got there we could see he was so excited..We can relax on our time away knowing he is being treated with care and affection.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Pet Stay Wirral

Pet Stay Wirral - our dog Rollie came home happy having been fussed over whilst with his carer Olwyn. Would recommend and will be using this service again!

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

First sleepover

Reg the sausage had a trial sleepover with Jackie, her feedback was good and Reg seemed quite happy.
It has put my mind at rest for his next stay whilst I go on holiday.

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Another happy stay

Izzie loves her stays with Tracey and Mark. We know that she is happy and secure with them and almost seems to regard it as her second home.
It means that we can always leave her with complete peace of mind.

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Darcy’s stay with Julia and Stephen

We are so very pleased that Darcy had a lovely stay with Julia and Stephen in Fakenham. What helped was that we were sent some lovely pictures of walks, days out to the seaside, playing ball and relaxing. Thank you so much to you both for taking care of our little girl!

28 février 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus