Phoenixcarcentre Avis 

Their warranty was threatening me not to pay me until i removed a bad review about them, so i had to remove them to get paid!!! so im writing the review again to warn others!!!

Dont use their warranty company ‘warranties2000’ better buy yourself a Rac which covers everything.

My car broke down, its been 2 months, still haven’t been paid. (EDIT- Been paid only when removed a review and only for the starter motor. Programming, battery, recovery fees wasnt included even when bought most expensive platinum warranty)

The reviews of warranties2000 are so bad that they write their own ones to make themselves look decent.

Winchester car sales did not help at all when complained that their warranty company does not pay me, they are only helpful when buying a car, after you bought one dont expect much help from them.

Great experience - smooth transaction. Car delivered with no problems and as advertised. Very good communication throughout. Will use again.

If these guys have the car your looking for dont hessitate, on every level from initial sale to after sales support these guys have the stock, knowledge and skill set to take care of you, they certainly did me, thank you guys, a pleasure.

I wasn't looking to purchase a car but my husband was. We ended up buying two cars! Very spontaneous as I fell in love with a beautiful British racing green Jaguar!
I part exchanged my Mercedes and Austin gave me a good price. Both our cars are lovely and any problems you may see or find are quickly ironed out without quibble, I loved the fact there was absolutely no pressure from anyone to buy here and it made the whole experience easy and relaxed. I would definately recommend this dealership and would buy again. Thank you Austin and Graham.

Excellent service and great car choice. They had a huge selection of low mileage quality cars, we were originally looking for one vehicle but ended up purchasing two.
Both Austin and Graham were great, dealing with some minor items efficiently that we wanted sorted before purchasing the cars. We were also given very good price for our part exchange.
Would highly recommend and would be 1st place we will visit for any future car buying.
Thanks

Absolutely wonderful from start to finish.
Dalton was my main man, easy process from the beginning. Car arrived earlier than expected. Alloys got the full treatment and resprayed a colour of my choice.
They even resolved a paint issue!
Definitely would recommend!

So far so good, early days however the staff from sales and administration answered every question without hesitation. Very helpful and good cars available.

I recently bought a used car from Phoenix, and the sales service was great – clear information and no pressure. A couple of minor issues were also sorted out. The car developed a fault after a few days, but Jason and Phoenix were superb, sourcing the part and fitting without question or quibble. I'd be more than happy to buy another car from them.

Great car choice, great service. My third car from Phoenix Cars, I was ably assisted in the purchase by Austin and then by Joe who handled the finance and P/X. Aftersales has been excellent, and Graham and the whole team are determined to give a great customer experience. Highly recommended.

I purchased a BMW M3 from Phoenix car centre on collecting the car there were a few issues that they dealt with quickly and efficiently and did exactly what they said they would do.
Jason handled everything and I was VERY impressed with the after sales service I got from him.
I wouldn’t hesitate to use them again.

What a pleasure it was to deal with this very professionally run company. Mega happy with my Smart ForFour :))) Big shout out to Dalton and Joe for their help. Fantastic selection of cars…

Arrived on Sunday to look at a car, dealt with Neil, Austin and Joe. Took car home on Monday. Amazing service!

Went to look for a cheap used car but with the help from Harry, guided me to a 2015 bmw 420d. Thinking I would not be able to get the finance Joe made it possible, With a fantastic apr!

Thanks guys! will be back for the next one!

Great service from Phoenix Cars. I purchase my car through them and they covered additional works to my car before I collected and really went the extra mile

Purchased a jaguar xf from this garage in replacement of my vauxhall Insignia. Dalton was very helpful throughout the transaction, the sale was not at all pushy and we were able to view the car and test drive it by ourselves. They offered a very competitive price for my insignia and the overall transaction was quick and without issue. Definitely recommend!

Had an absolute amazing experience with Phoenix cars. Joe, Neil and Austin have all been amazing with helping me get my first car and the car I wanted! I couldn’t be more happier with the customer experience I have received from all of the staff at Phoenix cars!
Once again thank you all so much for everything!

Excellent service from start to finish, very
Professional, the whole process was made very easy and very quick , really impressed !!!

Found this little gem Car sale Centre good customer service no hard sell either on the cars or finance, Neil was so welcoming, always able to answer any question nothing was to much trouble 5 Star All staff very pleasant now driving happy again Thank you

Had a great experience buying from phoenix. Originally went looking for a BMW 3 series tourer but unfortunately the seat adjustment wasn't right for the wife (she's short). Austin then gave us many alternatives to view. He just gave us the keys and said just take a look. NO HARD SELL he just gave us keys and let us take a look at various models that fitted the criteria we gave him. We were left alone to have a good look round many cars, which made the whole experience a pleasure. We eventually took a range rover evoque for a test drive and loved it. Also I must add the test drive was just me and my wife which made it feel very relaxed and have a really good push of every button. Having then decided this was the car for us we were then passed to the guy who dealt with the finance (really sorry forgot name) who was absolutely amazing. Went through everything step by step. They also gave us a very good price on our part ex mercedes a class motorsport edition. OK so the pick up a week later. Again a great experience. They had serviced it brand new MOT and 2 brand new front tyres and the car was beautifully presented. All in all a great buying experience and when the wife gets bored of the range rover (which she will) I would definitely make phoenix my first port of call

I highly recommend phoenix cars, not only is there pricing a lot cheaper then other dealers after purchasing a BMW we couldn’t happier with their PDI inspections and help from all the team! Not only did they blow us away with great customer service they also refurbished our wheels. Definitely a 5/5 for this great business! Thankyou team!