Phoenix Legal Limited (based in England)  Avis 

Did my will today with Christopher at Phoenix Legal Limited, he made the whole process so easy and relax thank you.

The owner of this business is the rudest most arrogant solicitor you'll ever be unfortunate enough to meet
I’d stay well clear
I’ve found another solicitor and rather than answering silly questions pandering to the Defendant requirements
I’ve managed to get further along in 1 day with another solicitor than the 2 months with this organisation

Absolutely outstanding service! Will be using these for anything I may need a solicitor for in the future, my husband and I did our wills and the entire process was so straightforward and simple with the help of Chris, staff are super helpful and friendly and ultra professional! Brilliant from beginning to end cannot recommend enough

I received professional care from start to finish from the young man that helped me, he was kind, considerate and patient.

Very pleasant staff. Efficient and quick sevice. Reasonable price

Recently completed wills at phoenix solicitors in birkenhead.
Chris Smith sorted everything for us. He was very professional and took time to explain everything clearly to us. So big thank you to him.

Alisha seems to live in a parallel universe. When her company accepted a claim amount in early December on our behalf and didn’t communicate it for a further 2 weeks. We advised her that the poor service would affect our up to now 5* review . Not blackmailing or threatening just allowing her company time to apologise for slow correspondences. Since this she has had a delusional episode in which she believes her company was under threat. The ample amount of 1* reviews regarding yourself leads me to believe this is a character trait and your service level in general. Finally our payment was processed and thankfully I will never have to deal with this again. It’s Christmas I get you wanted to go home early yesterday but your aggressive nature and poor people skills leads to yet another review more about yourself than your colleagues. Let’s hope 2025 can bring you some joy and maybe some better reviews.
Also no need for a reply I think you’ve proven the point enough .

ADDING ON -
Oh sis I didn’t threaten you with a bad review I gave you one . Done deal end of, play the victim somewhere else. Work on your professional attitude as it stinks.

If it could be a zero star then it would be. The only thing they did do was take money from me.

When it came to actually paying me I was met with a confrontational aggressive old lady called Alisha. From what I can see she’s the director however when you receive aggressive emails from what looks like had been typed by a stroppy teenager this isn’t what I could call professional.

Has as much decorum as a reversing dump truck.

If you want to be treated nicely and not argued with then don’t use this company

Hi am very happy with your work thanks

⭐⭐⭐⭐⭐

I can’t thank this law firm enough! I had previously dealt with two other firms where I was left in the dark, and everything dragged on endlessly. But once this team took over, every step was clear, and things progressed swiftly. They managed my expectations really well and secured a settlement far beyond what I expected. If you want a firm that truly delivers results and keeps you informed throughout, I highly recommend them!

My Solicitor Rebecca Beesley was amazing from start to finish swift process and kept me updated from start to finish and the whole thing took less than 6 months!

Outstanding professional service by Phoenix legal. We had a deposit dispute with our previous landlord that didn’t secure our deposit for over 5 years and also tried to make a false claim of damages when we decided to make a claim. Rebecca was amazing, she handled our case very well and kept us updated in every step of the way. Another rogue landlord down. 5 stars.

My experience with Phoenix as a foreigner was amazing. Professional staff mixed with their fabulous skills makes the whole process an easy one. People should know how easy and cheap is to get someone representing you're rights as a human being!

I am happy with the outcome of my case. The lawyers who handled my case were so professional, they answered all my questions and were prompt to respond to my emails. I was informed of each stage of the case and the final outcome made me so happy. You guys are amazing

The person who was dealing with my case named Joe was really professional, very positive and very helpful to me in general. Joe deserves a promotion because he works really hard and I'm very satisfied and impressed with his handling of the case.

Rebecca was extremely helpful and made the whole process simple and hassle free. Fully recommend Phoenix legal
Elliot

From the second I called this team they herd me I feel that the level of understanding around my mental health and explaining things can be hard for the first time in 3 half years felt like our voice matters again..
I recommend to any one especially those struggling to explain things.
Thankyou

I made contact with phoenix legal limited after i had been scammed for a large quantity of money. Rebecca Beesley was the lady that was in charge of my case. Rebecca has been brilliant with me and handled my claim superbly, always kept me up to date and spoke to when necessary. I honestly cannot thank Rebecca enough.

Speedy service. Took all the hassle out of it all for me. They always kept me in the loop and even when I put up with my many phone calls lol
Excellent hassle free service. Highly recommended