Phoenix Legal Limited (based in England)  Avis 

148
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from Lyndsey at Phoenix Legal Ltd. Lyndsey took over our case when PM Law went into administration. Lyndsey made a stressful situation much easier. Great communication and support in a d... Voir plus

Noté 5 sur 5 étoiles

Our process with each solicitor was great! They talked through the legal side in detail and explained everything in Leymons terms. They really looked after our case for the very best outcome and even... Voir plus

Noté 5 sur 5 étoiles

Oliver is an absolute credit to the team from start to finish the support has been amazing all the steps clearly explained i got my results my home fixed and compensation so it was a win win even with... Voir plus

Noté 5 sur 5 étoiles

Lyndsey Jacobsen dealt with my claim for personal injury, primarily. It has now been resolved in a very satisfactory manner. Dealing with Lyndsey was a great pleasure, emails and telephone calls w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet d'avocats
  2. aussi dans
  3. Avocat
  4. Avocat spécialisé en dommages corporels
  5. Avocat spécialisé en droit du travail
  6. Services juridiques

Écrit par l'entreprise

Welcome to Phoenix Legal Limited. We are a national award winning law firm based in England specialising in Serious injury and Medical Negligence claims as well as Landlord and Tenant claims, including Tenancy Deposit issues and Housing Disrepair.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(148)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Disability Discrimination

I wouldn't hesitate to recommend Phoenix Legal, they helped me with a disability discrimination case and their professionalism was second to none. Thank you to Alisha and her fabulous team.

9 décembre 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hello Deborah,

Thank you so much for leaving us a review! Disability discrimination is an issue we take very seriously. Our team was delighted to be able to help you make things right.

If you need any more help in the future, please don't hesitate to reach out to us.

Kind regards,
Natalia
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Excellent solicitors

Couldn’t recommend Phoenix Solicitors more highly. Excellent communication from beginning to end of my claim. Very professional and quick in sorting out my money from a landlord when others failed. Can’t thank you enough.

9 décembre 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hi Clare,

Thank you so much for leaving us a review! We're happy we were able to help you with your landlord.

Feel free to contact us if you need any more legal help in the future.

Kind regards,
Natalia
Social Media and Marketing Executive

Noté 1 sur 5 étoiles

These people are beyond unprofessional

These people are beyond unprofessional. They said they would find out if I paid a deposit on my rental property as I don’t remember if I did. Three weeks go by and they email again without that information and a bill for over £800. I emailed and said no this isn’t right I think you’re scamming me and then a woman called me saying I better be nice. Literally. She then started sending me many emails. She sent me 7 emails in a 20 minute period. I left a bad review on Facebook and she emailed me saying I have 2 hours to take it down or they will get their lawyer to take me to court. I mean they are a legal firm so I don’t understand why they would have to hire someone outside their office but like I said the crazy woman sending tons of email has made zero sense. I’ve had to report them to the police for harassment and block their phone number. They can not find out if you paid a deposit on your property. Do not believe them if they say that. UPDAE: their reply is full of lies. You can tell just by reading it which of us had the nasty attitude. I hung up because the woman started screaming for me to show her respect. She had no reason to even call me. If she thought I misunderstood something she should have replied via email and explained everything but she didn’t. She just went crazy. She sent email after email with one or two lines just being rude and unprofessional. She sent 7 in 20 minutes. They did not provide the information they said they would. Which was about the security deposit. They sent me an electric document asking for over £800. That’s a bill to me. They can call it whatever they want. I have made a complaint to the omnibus. This employee has obviously lost the plot. all the nasty emails she sent me had links to trustpilot and Facebook asking the recipient of the email to leave a review. So I did.

7 décembre 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Sadly this person sent us an email calling our firm a "scam". This person failed to read the letter we sent her and instead believes we sent her a bill for £800. We did not. We sent her a letter advising her that we recommended that an offer be made on her case but she failed to read the letter correctly and was clearly confused. We called her and asked her why she thought this and that we had a zero policy for abuse and if she continued to be abusive we would close her file. She hung up the phone and then proceeded to send abusive emails. We responded to her advising her to put any complaint in writing and we would respond accordingly. We also provided her with the Legal Ombudsman's details, which we are obliged to do if someone is complaining. She continued to send abusive emails and then threatened us with bad reviews on all social media. This person was then put on notice that any false or bad reviews posted should be removed within 2 hours or we would instruct our solicitors to take further action. We simply got more abusive emails in response. We maintained professional throughout the abuse received from this individual and have the emails as evidence. Sadly people think that threatening you with bad reviews gives them a right to be abusive. It does not. No one should put up with abuse from anyone. No one should be bullied and we do not expect to be treated this way and if we are we will not act for those types of people. Our staff and their well being are important to us and so abuse will not be tolerated from anyone.

Noté 5 sur 5 étoiles

Deposit protection claim.

Put in a claim against a previous landlord, we never thought we’d get anything back, but these guys done an amazing job to claim back over £2500!!

Very quick and amazing service

4 novembre 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hi Thomas,

Thank you so much for leaving us a review! We're glad to hear you think we did an amazing job. It was a pleasure having you as a client.

If you need any more legal help in the future, we are always happy to help.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Phoenix solicitors acted for me on…getting my bond back

Phoenix solicitors acted for me on getting my bond back from my landlord they were very professional on what they did I would recommend them I definitely would use them again

15 août 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hi Richard,

Thank you so much for leaving us a review! We're delighted to hear you would recommend us to others.

Feel free to contact us if you need any more legal help in the future, we would be happy to help.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

outstanding service

I would highly recommend Phoenix legal solicitors to anyone who is looking for an excellent, professional legal service.
Alisha & Peter went above and beyond to help me with a business matter at very short notice, thank you so much for your outstanding service.

24 juillet 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hello Lisa,

Thank you so much for your review! We're so glad you're happy with our service and that you would recommend us to others.

If you ever need any additional help, please don’t hesitate to contact us.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Highly recommended!

Professional, diligent and great service. Alisha and the team are fantastic. I got my deposit returned in no time, It was such a great result and would without doubt highly recommend Phoenix solicitors.

Thank you for helping us!

10 juin 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hello Mumu,

Thank you so much for your review! We're so happy we could get your deposit back.

If you ever need any additional help, please don’t hesitate to contact us again.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Absolutely Fantastic Service

Absolutely fantastic service. Alisha and Peter brought my compensation claim to a positive resolution both speedily and efficiently.
They kept me fully informed of how my claim was progressing at every stage, with all communication being professional but friendly, and I felt confident throughout the process that my claim was in very safe hands.
I really cannot recommend their services highly enough, and will definitely be using them for any legal matters in the future.

2 juin 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hello Rachel,

Thank you so much for your review! We're ecstatic to hear you had a great experience with us.

If you ever need any further legal advice, we'll be incredibly happy to help you.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Best solicitors on the wirral.

Great solicitors maz and alisha where great thanks again will definitely use again.

28 mai 2020
Avis spontané
Logo de Phoenix Legal Limited (based in England)

Réponse de Phoenix Legal Limited (based in England)

Hello Tomas,

Thank you so much for your review! We're pleased to hear you're happy with the service we provided. If you ever need any further legal help, we'll be honoured to have you as our client again.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! I can not recommend Phoenix Legal Solicitors enough. They have gone above and beyond! The staff members that i have dealt with have always been so understanding and extremely professional at all times! Thank you Phoenix!

23 mai 2020
Avis spontané
Logo de Phoenix Legal Limited (based in England)

Réponse de Phoenix Legal Limited (based in England)

Hi Natasha,

Thank you so much for your review! Our staff loved to hear that you had a fantastic experience with us.

If you ever need any further legal advice, please don’t hesitate to contact us again. We'll always be happy to help you.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

Just the best 😊

Well, I’ve had experience of quite a few solicitors over the years, good, bad and distinctly average. All I can say is that Alisha Butler at Phoenix solicitors is head and shoulders above the rest.
What sets her team apart from the rest is a company ethos that puts the client first.
Always accessible, principled and ready to listen, her advice and professional conduct are always focussed on achieving the best outcome for her clients.

13 mai 2020
Avis spontané
Logo de Phoenix Legal Limited (based in England)

Réponse de Phoenix Legal Limited (based in England)

Hello Peter,

Thank you so much for your review! We're delightful to hear our team stood out from all the rest and that you're happy with our service. Your high praise means a lot to us.

If you ever need any additional help, please don’t hesitate to contact us again.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

Noté 5 sur 5 étoiles

First class service.

First class service. Great communication levels too. Alisha and her team seem to work hard at the customer service aspect of the job too. They have always given a step by step explanation as to what is going on with my case. They make me feel as if I can trust their advice. So far so good. Thank you Phoenix.

24 avril 2020
Avis spontané
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Réponse de Phoenix Legal Limited (based in England)

Hello Marsha,

Thank you so much for your review! We're honoured to have your trust and we're happy to hear we're doing well. We work hard to ensure that as our client, you're always up to date on your case and have a good understanding of the process.

Kind regards,
Natalia Grelewska
Social Media and Marketing Executive

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