Phone.com Avis 

Jason was helpful and knowledgeable. Made the process very easy.

Rosalind was fantastic! She answered all of my many questions. She was patient, professional and kind. We are looking forward to Phone.com as our provider.

Alexandra was very easy to talk to, she helped me to easily move through the set up process while clearly and coherently detailing phone.com's services and capabilities

Jason helped me set up what I needed in a professional and courteous manner.

Roselind was very thorough explaining to me what services and phones were offered. Im a new customer she made sure we were prepared from the account opening until the phones went live. It was also nice that she followed up at the end of the day of the installation to make sure everything went smoothly.
Thank you will be referring new clients!

Rosalind was so polite, transparent, and communicative. I trusted her recommendations and input. I highly recommend her.

Very good service and explained the details of the service clearly.

I had an excellent experience with Phone.com's customer service/support, specifically thanks to a representative named Rosalind Ware. She called me to help set up my business phone account, and from the start she was patient, knowledgeable, and walked me through everything clearly without ever rushing the conversation. She took the time to actually understand what my business needed instead of reading from a script, and got everything set up quickly and professionally.
It's rare to get customer service that feels this personal and proactive, so I wanted to give credit where it's due. Thank you, Rosalind, for making the setup process so easy much appreciated!

Alexandria Diaz very courteous and professional, she is the epitomy of great customer service!!!!

Taking time to send this feedback because of the swift and outstanding support we received from Caleb Gilsdorf. Without his involvement, we would not still be a customer today. Your phone service is good, but your international call center representatives don't know the basics, so they turn customers away/off. I share this in the spirit of appreciation for skilled managers like Caleb, and because you asked for honest feedback to improve customer experience. Happy to provide more detail if that is of help. Respectfully, Lisa | ARMORY

Alex did a great job of answering questions and directing me toward the best options. Thanks Alex!

Jason was great and helpful with my business phone line everything is great now

Rosalyn was efficient, patient, and pleasant.

Rosalind made my experience a positive one. I thought I set up my information online and did not. Rosalind walked my through and It was quick and effortless

Alexandra Diaz did an outstanding job of getting our research study signed up for phone.com. She was patient, knowledgeable, thorough, professional, and completely on top of it. I really appreciate her help walking me through the process.

Called Caleb to get a phone.com account and he made the whole experience easy and enjoyable. I would highly recommend asking for Caleb for your phone.com sales needs. Very nice young Gentleman!

The process was fun, and I feel better knowing I selected the correct package for my new business after Jason assisted me. He was very personable and knowledgeable. I highly recommend him.

Rosalind was so kind and professional! Thank you for helping me!

Been on hold for 45 mins. This is my third time calling today, first call I was hung up on, second call I was told to call back in 10 mins. I've been trying to cancel my account and have been redirected to their 'Customer Retention Center.' Terrible experience.
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'We understand how important it is for requests like this to be handled quickly and smoothly'... clearly not if there are several other reviews with the same problem, clown company

'We require validation before processing cancellations'= 'We're gonna keep you on hold until you give up and let us retain your subscription'

'I have noted that you were able to connect with a team member and your account has been canceled as requested.' Thank you guys so much for doing your job, that means the world to me

Very friendly, helpful and easy to work with. He took an interest in the service and was very helpful in getting me the best solution. He also followed up to see how I was doing.
Very impressed.