I’ve had a PC resistance band (pink) for years, but wanted a stronger one (purple). It’s a great band and the delivery time was superb - less than 24 hours! Postage cost for such a light item was pr... Voir plus
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Lisez les avis des autres
I found the Physical Company a lovely company to deal with. I had a problem with DPD not delivering & was worried I was not going to get my order on time of at all. The Physical Company dealt with t... Voir plus
L'entreprise a répondu
I needed something easy to use to get my cardio exercise. I do line dancing, pilates, hate the gym and cannot swim at lovely local fee paying school pool. Now I march up and down every morning on my t... Voir plus
L'entreprise a répondu
Easy to order and extremely quick delivery. Product is exactly what I wanted. Delivery was with DPD but unfortunately it was delivered to the wrong house but fortunately I could work out the property... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Vente d'équipement de fitness en gros
- Service de fitness et nutrition
- Magasins d'appareils de fitness
- Magasin d'équipements sportifs d'extérieur
- Magasin d'articles de sports
Écrit par l'entreprise
As an industry leader, we provide a fantastic variety of gym equipment and flooring for commercial gyms; workout spaces; and fitness studios; as well as mind-body studios and equipment for therapists. With Physical Company, your dream fitness space can become reality. Our range is designed to propel every commercial fitness space to new heights, whether a large national gym; independent club; or a smaller boutique facility. From traditional equipment, through to innovative pieces new to the market, our range is intended to inspire. From offering a few select lines to now over 1,900 product lines including some of the most pioneering kit in the UK. These include lines from world leading brands such as BOSU ®, TRX ®, EXIGO, MERRITHEW ™, ECORE, Concept2 ® and Reebok. At the heart of this expansion and born out of this family legacy is the drive to offer the best customer service available. Over the last 30 years and through the experience and expertise gained we have earned a reputation of delivering on all levels and take pride in offering a quick, reliable service and exceptional value. We aspire to inspire and with innovation at our core we are always busy looking at ways to enhance the exercisers experience. We continuously invest in new kit and enhancing our current product offerings to fuse them with cutting-edge technology. Whether you are a new or existing customer, we are here to help. We look forward to working with you and being part of your solution.
5* Customer Service
Écrit par l'entreprise
- Our #1 priority is to provide an exceptional customer experience. Whether you’re a large multi-club operator or an individual seeking the perfect home gym, we pride ourselves on delivering top-notch service with a personal touch.
Free Delivery
on orders over £149 inc VAT
Get FREE standard delivery to GB Mainland only if your order is over £149 inc VAT. Automatically applied at basket.
Coordonnées de contact
The Works, Wycombe Road, HP143RR, Stokenchurch, Royaume-Uni
- 01494 769222
- sales@physicalcompany.co.uk
- physicalcompany.co.uk
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4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Great service and products
Great service - quick delivery. Very good products in terms of design and function.
15 septembre 2025
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
really pleased with my purchase
great service
fast and safe delivery
really pleased with my purchase
16 septembre 2025
Réponse de Physical Company
Thank you for the 5-stars! Hope to hear from you again soon!
Great!
Easy to order, delivery is always super quick. Items are great quality and packaged well. I have been using Physical Company for over 20 years, highly recommend them.
11 septembre 2025
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
My go-to place for Pilates mat accessories
I’ve been using Physical Company for over 15 years - both ordering equipment for my own studio as well as recommending them to my clients. Their standard of service is excellent. This time I needed to upgrade my Pilates Mat accessories. I found exactly what I need online - the new website layout is great! I also called to ask about their membership scheme discount. The phone support was prompt and helpful. The savings were great too!!
3 septembre 2025
Réponse de Physical Company
Serena, we are incredibly grateful that you took the time out to leave us a 5-Star review, We are happy we were able to achieve this 5 star service for you.
Very speedy processing from order to…
Very speedy processing from order to delivery.
15 septembre 2025
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Happy with product but notice prices…
Happy with product but notice prices have increased so sometimes I’m forced to buy from Amazon.
I’ve been a customer for over 20 years and regularly purchased your flexi bands (on a roll ) however since you changed format I sadly no longer buy from your company as the material is too slippery. Thank you
9 septembre 2025
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Great service with regular updates
Great service, product arrives quickly and received regular updates as to when product is dispatched and en route etc.
4 septembre 2025
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Speedy delivery and quality item
Speedy delivery and quality item. Have bought many of these for my Bootcamps
11 septembre 2025
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
Helpful assistance who fetched exactly…
Helpful assistance who fetched exactly what we came to buy from your store room.
Thank you.
10 septembre 2025
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
My go-to supplier
Easy to navigate the website. Good quality gear.
Assistance is always prompt when needing advice.
Speedy delivery.
10 septembre 2025
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Completely incompetent
This company is astonishingly incompetent. I ordered a Pilates mat. It arrived having had eyelets cut into one end. There was no mention of this in the product description and it was done in their warehouse before despatch. They sent a replacement, without the eyelets, however, the mat had not been wrapped properly and was open at one end. The delivery company left it outside and the mat was soaked by the rain. A third mat was despatched, which was very well wrapped. However, they had, again, cut eyelets into it. I give up!
3 septembre 2025
Avis spontané
Réponse de Physical Company
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please reach out to us directly at sales@physicalcompany.co.uk at your earliest convenience.
Be Aware only two days to respond if there's a problem
I can see the products are good quality and match the description e.g. the thickness, softness and warmth of the mat. I was disappointed that there was staining on my mat and because the return time frame was two days, I didn't have time to respond. I took the parcel in and didn't open it immediately because I was busy and I trusted the company.
1 septembre 2025
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. Your feedback helps us get better.
Always well packed & delivered on time
Always well packed & delivered on time. If a problem arises with the order or delivery there’s always a notification to advise of the situation.
4 septembre 2025
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Excellent prices & quick despatch.
4 septembre 2025
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
A very efficient service
A very efficient service both in the product and the speed of the delivery.
4 septembre 2025
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Réponse de Physical Company
We are happy to hear you had a positive experience at Physical Company!
We hope to hear from you again soon.
Excellent company
Good website easy to follow.
Excellent service and prompt delivery.
2 septembre 2025
Réponse de Physical Company
Thanks so much for sharing your experience with us. We hope to hear from you again soon at Physical Company.
Great product... just would like to see actual prices alongside the product
Great product- as always but just needs to be clearer on the pricing of resistance bands rolls as price jumps up suddenly when you order purple in the drop down. Maybe saying "from" or being transparent with actual prices, displaying them against the colours. Its more irritating to get to the point of purchase and find the price suddenly jumps up significantly. Otherwise, great product.
27 août 2025
Réponse de Physical Company
We really appreciate you taking the time to share your rating with us at Physical Company. We look forward to hearing from you again soon.
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