The application and questions to diagnose my neck issue were very thorough and sensitive. The questions I emailed customer service about Physiapp and that it is included in the monthly charge which is... Voir plus
L'entreprise a répondu
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The application and questions to diagnose my neck issue were very thorough and sensitive. The questions I emailed customer service about Physiapp and that it is included in the monthly charge which is... Voir plus
L'entreprise a répondu
I paid for a one off symptom screener. The company then proceeded to take months of unauthorised direct debit payments from me. I have attempted to log in to the website and no account exists with... Voir plus
Dieses Unternehmen bucht monatlich bei mir 14,99 € ab , diese Abo-Falle muss ich nun mit meiner Bank besprechen , um hier Rückforderungen zut tätigen. Ich habe niergendwo ein Abo abeschlossen und a... Voir plus
L'entreprise a répondu
A good thorough questionnaire to try and pin point the problem. Like Mark another user I canceled my subscription, but immediately after receiving my diagnosis. I will be going to my Chiroprac... Voir plus
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
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I was unable to update my review from 24SEP2024 (Mark - CA) so I'll provide one here.
This site and service is not a "scam" in the sense that they are stealing your money. They are providing a legit service for a reasonable fee. However, I agree that they are not as transparent about the costs as they should be which I think actually discredits the value of their service.
Here is what happened to me after signing up for the trial:
- I used the website with the exercises prescribed to treat my diagnosis. I followed the instructions and marked the completion and 'discomfort' ratings each day.
- After the trial I allowed my credit card to be billed the monthly subscription in order to continue doing the exercises and marking my completion and ratings.
- After another week or two, I came to the conclusion that I no longer required the use of the daily tracking so canceled my subscription on the site.
- The subscription cancelation process was easy and I was never charged again.
- I will absolutely use this service again in the future. $22 CAD for a diagnosis, treatment plan and a month of monitoring was absolutely worth it.
- Does this replace a doctor? Absolutely not. If you are in significant pain or do not see any progress after a few days of following the treatment plan then you should see a doctor.
- I hope my experience helps others. More importantly, I hope that the site owners would consider improving their sales practices as it is a bit shady for sure.
After filling in a 10 minute questionnaire you then get prompted to subscribe to a paid service. None of this is mentioned at the start of the survey. Avoid.
Reine Abzocke, den Test kann man vergessen und es wird vorgetäuscht, dass dies ein einmalige Dienstleistung ist. Nach 7 Tagen wird ein Abo zu 12+ EUR aktiviert. Hier geht’s nur ums Abkassieren. Seriöse Anbieter, die über Leistung überzeugen haben das nicht nötig.
They automatically enrolled me in a subscription after I paid €2 once for a diagnostic. I just realized I’ve been charged €12 per month for the past four months, and I have no way to cancel it because I don’t even have an account! They claim that none of my email addresses are linked to their website. I want a refund and to cancel this scam subscription!
I was worrying to have to go see a doctor... which i don't like !
This questionnaire was so complete, much more then all doctor's have seen in the passed.
Pongo una estrella porque menos no es posible... Son unos autenticos ESTAFADORES !!!!
Se aprovechan del malestar y de las personas que no estan bien de salud para lucrarse de ello y ofrecer falsos informes "medicos" robandote tus datos y cobrandote una cuota inicial de 3,99 eu para conocer maravilloso y NEGLIGENTE resultado y posterior te dan alta automaticamente y sin permiso a una suscripcion de mas 12 euros mensuales ...
En resumen roban a cada uno que entra en su web un minimo de 16 euros en adelante hasta que te des cuenta del tema y por fin consigas anular esta suscripcion porque cada mes que pase son 12 euros mas...
Initial Experience: After spending about 30 min answering the 50 diagnostic questions I was highly skeptical required to provide my credit card and paying ~$5 CAD for a diagnosis. I guess that I didn't really pay attention when searching Google for shoulder pain and coming across the Physiocheck landing page; I just started the diagnostic process. However, I liked the questions and was curious about what the result would be so was looking for reasons to proceed.
Due Diligence: I Googled physiocheck.ca reviews and found this Trustpilot site, read all of the reviews and agreed with the frustration expressed about spending time without knowing the costs. However, the two positive reviews gave me hope that perhaps it wasn't a true scam but just a misleading sales tactic. I've also had enough physio experiences to know that $5 for a one week trial or even a $17/mo subscription would be very inexpensive compared to a single visit to a physio where you are going to do very similar diagnostic exercises/tests. So I figured if the outcome is a valid diagnosis with valid exercises it would be worth trying at least. So to me the only risk was the site being a credit card scam and I didn't find anything that would point to that.
Decision: I took the risk and signed up for 7 day trial. Through the signup process my confidence increased that it was a legitimate service because it used my bank's highest credit card security authentication tools. So I am confident that this is NOT a credit card scam at least. lol
Questionnaire Results/Diagnosis: In terms of the diagnosis it provided six possible issues ranked in probability from 6/8 to 2/8. Only one issue was ranked as 6/8 probability and it made sense to me that it may be the root cause of my symptoms. Three were ranked 4/8 and two 2/8 probability. One of the three that were 4/8 I had actually experienced in a previous injury so did not believe it was correct given the difference in symptoms. All others seemed unlikely. So I'm comfortable stating here that I think that it did a pretty good job with the diagnosis.
Treatment: As I mentioned above I've had previous injuries that required treatment. In all three of those experiences the most valuable part of the treatment was the take home exercises. Usually using online instructions and videos picked by the physio. So I was not surprised that once I chose the 6/8 issue diagnosis that I received a treatment plan made up of exercises with online instructions and videos. It appears as though it gives you a daily plan that you follow and record your progress. I think perhaps you may also do additional questionnaires to see if the treatment is working. Since this is only Day 1 I can't really say anything more, but I'm going to give it a try for at least the one week trial and I'll report my findings back here; assuming I can edit my experience.
WARNING!!!! SCAM!!!! Greasy scumbag behind this company, take your money anywhere but here
Scam. I paid for a "diagnosis". Somehow they set up a recurring bill via paypal that I did not authorise.
It was easy to follow. The questions were specific and detailed, and the videos helped.
They have you do all the work without saying you won't get any value unless you pay. Shady and terrible practice. Unless you are willing to pay, don't waste your time. To be clear, I know they need to make money, just be upfront about it.
I checked for a diagnosis on their website and it charged me around 1.5 dollars without any signs of subscription. Now, I found out they have been charging me 16.99 dollars for four months for a subscription that I didn't know even existed. I have never received any invoices, subscription approval emails, or any other emails except the confirmation of my account opening.
This is fraudulent behavior and I will follow it until I get my full refund!
It’s a bait scam. Avoid! It uses decent graphics and what appears to be intelligent probing questions to draw you into completing a very lengthy survey regarding your symptoms. At the end you have pay a substantial amount to subscribe and get your results, which “they” claim to be highly accurate. Stay away!
I don't know how long ago the other reviewers had their experience. But in my case the email that introduced me to physiocheck indicated right up front that it was a $1.99 charge to go through the test and get the initial results. I found it useful. Even though I already have an orthopedic surgeon and various doctors and access to physical therapy. But It did open my eyes to some of the other issues in my hands and knees. It was certainly worth $1.99 and I sure will cancel it at the end of my trial before they start charging me $12.99 a month.
I'm updating my review because once I reviewed my results they mentioned the vastus medialis oblique (VMO) quadricep and the importance of strengthening it. So I found numerous videos on YouTube that have been very helpful and given me more detail.
waste of time. preying on people in pain. what a scam. fill out a lengthy time consuming survey while suffering only to then be asked for your c/c information to pay them before you've rec'd any sort of help or diagnosis. Don't waste your energy, they're just after your money. Much better off to go to a real physiotherapist. Why did i expect anything else? I call shenanigans.
Bait and bill scam. No communication to user that there is a fee until AFTER you finish a long survey that gets your hopes up. Poor untrustworthy first impresarios for a purported healthcare website. Was skeptical but was still going to drop the $ for the report. Luckily decided to check reviews first. Reviews of the British Physiocheck site say very poor diagnostics, little or no
Useful info and you have to pay $50 or $60 more for a treatment plan if it’s exercise you need. Otherwise they just tell you to consult a physio or doctor.
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