Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

There were thorough questions to identify problem area, pain type, motability issues etc Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just started with this resource yesterday after an injury. I sent a question about how to begin the PT and received a reply overnight. Very responsive so far, and the evaluation and the recommenda... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service is detailed in a way that doctors rarely are. What I learned helped me talk to my doctor and make better sense of my symptoms. I'm not able to follow the exercises given on the site at thi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Kinésithérapeute

Écrit par l'entreprise

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

492 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good question and video illustration…

Good question and video illustration leads to getting a fair idea of what is happening health wise.

16 avril 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Emmanuella,

Thank you for your review, and the compliment :)

We really appreciate that!

Noté 1 sur 5 étoiles

They didn't provide me with exercises…

They didn't provide me with exercises but eere quick to charge for nothing!!!

16 avril 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

We tried to get in touch with you via Trustpilot, but unfortunately, you did not leave any details.

Since you are writing an anonymous review, I am unfortunately unable to verify whether you are actually a customer of ours.

I would like to ask you to contact us.

Noté 5 sur 5 étoiles

Detailed questionnaire

Detailed questionnaire. Results appear accurate

16 avril 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Tony,

Thank you for your review.
We really appreciate it!

Noté 5 sur 5 étoiles

Very fast reply and fix of my problem…

Very fast reply and fix of my problem with an easily understood explanation of the possible cause.
Thanks , Gary

13 avril 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Gary,

Thank you for your review, we really appreciate it!

Noté 2 sur 5 étoiles

Analysis was not good

30 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that determines your possible condition and which conditions you have less similarities with. With a small contribution for the unique self-check, we offer the quality we stand for.

We are sorry that you wrote a negative review. We offered to refund the cost of the test, but you did not accept this offer.

Noté 4 sur 5 étoiles

Great customer service

Customer service is fast and helpful

27 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Noté 5 sur 5 étoiles

Great Customer service

Customer service was prompt in replying and rectifying my concerns.

24 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

Thank you for your review, we really appreciate it. Our customer service is available 7 days a week, and we always respond within 1 day.

Noté 5 sur 5 étoiles

Great Customer Service

I thought I had cancelled my daughter’s subscription but the monthly payment went through. I got in touch and this was dealt with immediately. Great service, would recommend!

23 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

Thank you for your review; we really appreciate it. We are glad that we were able to resolve this together.

Noté 2 sur 5 étoiles

Bait and Switch


PhysioCheck has managed to create a customer experience so tacky it almost deserves academic study.

You arrive thinking you’re about to do a straightforward screening. The site has that polished, health-adjacent tone that says, “We’re here to help,” which in this case apparently translates to, “Please begin an unnecessarily intimate relationship with a questionnaire.” So you keep going. You answer a few dozen questions, perform a few dozen movements, rotate your limbs like you’re being evaluated for resale, and invest a solid chunk of your life into the process because the whole thing is framed like you’re headed toward an actual result.

Then, at the very end, after all that, the curtain lifts and the business model crawls out backwards like a haunted Victorian child: if you want your result, you need to pay for a “7-day free trial.”

A free trial. That costs money.

That is such a sleazy little word game it almost makes me nostalgic for older, simpler scams, when at least a guy had the decency to sell you a fake watch face-to-face.

And the charge is $1.99, which is honestly the funniest part. Not because it’s expensive, but because it’s spiritually insulting. It’s the kind of amount designed by someone betting that your self-respect will get tangled up in the phrase “it’s only two bucks.” The issue is not the money. The issue is that you made people complete a digital obstacle course before revealing that “free” was being used in the same loose, whimsical sense as “farm fresh” or “supportive workplace.”

Even better, this doesn’t seem to be some one-off misunderstanding born from my own personal feud with a checkout screen. Other reviews describe the same general experience: long assessment, payment reveal parked at the very end, recurring subscription irritation, that special aftertaste of having been processed instead of helped. So this is less a glitch and more a design philosophy. Which is somehow worse.

The whole thing feels like it was designed by people who know just enough about health language to borrow its credibility, and just enough about conversion funnels to ruin it. It has the exact energy of someone smiling warmly while slowly pushing a clipboard toward you with a fee hidden under page seven.

And that’s what makes it so lame. Not evil. Not catastrophic. Just lame. Cheap. Small. A very low-rent little confidence trick dressed up in ergonomic language and reassuring web design. The kind of thing that mistakes friction for engagement and concealment for cleverness.

You know what competent systems do? They tell you the rules up front. They don’t make you jump through a half-hour of self-assessment calisthenics and then pop out from behind a curtain whispering, “Surprise, there’s a cover charge.” That’s not premium. That’s not innovative. That’s a toll booth wearing a stethoscope.

So congratulations to PhysioCheck for building an experience that combines the charm of a subscription trap, the transparency of wet cement, and the bedside manner of an airport kiosk. I came in expecting a useful tool and left feeling like I’d just been mugged by a wellness startup.

Would I recommend it? Only to people who enjoy being gently lied to in a sans-serif font.

13 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Peter,

We have tried to contact you personally, but unfortunately have not received any response from you. As a result, we cannot resolve the problem together.

We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button). So this does not 'appear' at the end of the test as you describe. Unfortunately, I cannot post a screenshot here, but I would advise you to check our website again so that you see that we indicate the price in advance. Additionally, we also have a separate pricing page. You pay for the test result, and the 7-day trial period is indeed free. The extensive assessment is necessary to make an accurate diagnosis. We are open and honest about our prices and subscriptions.

Noté 5 sur 5 étoiles

"My experience with them was excellent

"My experience with them was excellent. They demonstrate high precision in diagnosis, integrity in their dealings, and rapid responsiveness. They are truly outstanding and deserve every bit of praise. I highly recommend dealing with them with complete confidence."

1 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Rashed,

Thank you for your review and your compliments. We appreciate that very much.

Noté 4 sur 5 étoiles

Hi I signed for the 7day trial for…

Hi I signed for the 7day trial for 1.99. I cannot see how to cancel to ensure I don’t extend to the full subscription. Advise please

5 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Steve,

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

If you have any further questions, please do not hesitate to contact us.

Noté 2 sur 5 étoiles

WARNING‼️ Be careful they hide the cancel button for membership

I signed up for a £1:99 7 day trial. After accepting their diagnosis, which was very good. I then decided to cancel the membership, after searching their website manually and through their search option there was not an option to cancel. They did direct me to my account page, but there was still no option to cancel. physiocheck.co.uk have set up to continually take payments if you want their services or not. I have had to report them to my bank and block then as a merchant.
They could be Great but have decided to be dishonourably— which then makes any information they give as not to be Believed! So sad for a company that is setup to do a very good job.

4 mars 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi Oscar,

We usually contact you personally, but unfortunately, we haven't received a response from you.

Nice to read that you were satisfied with our check and the diagnosis. I want to point out that you can always cancel your subscription yourself in your account, or by sending us a message. Our customer service is available 7 days a week, and we always respond within 1 day.

We will cancel your subscription. You can reactivate your account anytime by logging in using the previously provided credentials.

You can always cancel your subscription yourself in your account, see also the attached screenshot. You do this by following these steps:
You can login to your account using the previously provided credentials. To cancel your subscription, please navigate to the My account > Subscription page and then click on the subscription.

Noté 5 sur 5 étoiles

Raised issue regarding cancellation…

Raised issue regarding cancellation after free trial. Quick response agreeing to refund payment for continued subscription. And confirmation that they would ensure cancellation of the contract now .

27 février 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi John,

Thank you for your review. I'm glad we were able to resolve it together.

Noté 5 sur 5 étoiles

I just started with this resource…

I just started with this resource yesterday after an injury. I sent a question about how to begin the PT and received a reply overnight. Very responsive so far, and the evaluation and the recommendations seem spot on. I will continue.

26 février 2026
Avis spontané
Logo de Physiocheck.co.uk

Réponse : Physiocheck.co.uk

Hi,

Thank you for your review. Our customer service is available 7 days a week, and we always respond within one business day. Feel free to contact us if you have any questions :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus