Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Voir plus
L'entreprise a répondu
Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Voir plus
L'entreprise a répondu
I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.
Coordonnées de contact
151, The Masonry Suite 201/202, 156 Thomas St, Dublin 8, , D08 PY5E, Dublin, Irlande
- helpdesk@pigsback.com
- pigsback.com
4,4
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super quick response to a return query
Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never have received a reply as DM logistics are a disgrace. Pigsback we’re Super efficient and resolved my query with ease and without hassle. Would 100% recommend. I have always shopped here without any issues products and services are amazing. Would recommend.
22 mai 2023
Avis spontané
Réponse de Pigsback
Hi Aisling,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Courtney sorted my problem in a…
Courtney sorted my problem in a professional and orderly manner, would use them again in a heartbeat
12 mai 2023
Avis spontané
Réponse de Pigsback
Hi Joanna,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Solution.
They replied to my query promptly.
They told me a step by step solution to my query and it worked perfectly.
27 avril 2023
Avis spontané
Réponse de Pigsback
Hi Mary,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Excellent service provided
Excellent service provided. There was nothing they could do regarding my query as I did not read the small print but they pointed that out in a timely manner and was not waiting long at all for a response
25 avril 2023
Avis spontané
Réponse de Pigsback
Hi Deirdre,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Hotel Booking / Change Dates
I needed to change my dates and customer service was excellent
22 avril 2023
Avis spontané
Réponse de Pigsback
Hi Liz,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
I had a few issues regarding my email &…
I had a few issues regarding my email & a hotel booking but it was all sorted in no time from the help team & happy to deal with again.
13 avril 2023
Avis spontané
Réponse de Pigsback
Hi Derek.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Courtney the manager was absolutely…
Courtney the manager was absolutely wonderful and so helpful
5 avril 2023
Avis spontané
Réponse de Pigsback
Hi Declan.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
Very professional and prompt service
Very professional and prompt service. Courtney was courteous and the advice given was excellent.
30 mars 2023
Avis spontané
Réponse de Pigsback
Hi Tom,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards,
Pigsback.com Team.
I had an issue with a voucher and it…
I had an issue with a voucher and it was sorted out immediately by Rose-Ann. A great service and a brilliant company to purchase great deals from. Courtney is also excellent to deal with.
27 mars 2023
Avis spontané
Réponse de Pigsback
Hi Seamus,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
I had an issue with a voucher that I…
I had an issue with a voucher that I hadn’t used ( 100 % my fault ). Thanks to Courtney, who not only resolved the issue promptly but also kindly extended the voucher. Great service and customer care. Well done.
15 mars 2023
Avis spontané
Réponse de Pigsback
Hi Emmett,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Pigsback were delayed sending me on my…
Pigsback were delayed sending me on my items , but when they did arrive , pigsback gifted items to me which was so good of them, I really appreciated it. Many thanks again.
1 mars 2023
Avis spontané
Réponse de Pigsback
Hi Barbara,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
The efficiency of the response
14 mars 2023
Avis spontané
Réponse de Pigsback
Hi Kathleen.
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Helped by Courtney.
Helped by Courtney.. always so very helpful, pleasant and everything dealt with really quickly, professionally and politeness!
Really happy with the service
Stella
13 mars 2023
Avis spontané
Réponse de Pigsback
Hi Stella,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
WE HAD A QUESTION ABOUT OUR BOOKING
WE HAD A QUESTION ABOUT OUR BOOKING, THEY CAME BACK TO US AND WERE HELPFUL, WE HAVE USED PIGS BACK BEFORE AND HAVE FOUND THE DEALS AND THE WAY THEY DESCRIBE THEM ACCURATE, WE WOULD NOT HESITATE TO RECCOMEND, WE SHALL BE USING THEM AGAIN SOON, THANK YOU ALL AT PIGS BACK.
5 mars 2023
Avis spontané
Réponse de Pigsback
Hi Barbara,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Brilliant service
Brilliant service, fast, personal and efficient. Thanks a million again pigsback.
1 mars 2023
Avis spontané
Réponse de Pigsback
Hi John,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Prompt excellent Customer Service
Prompt excellent Customer Service. Very efficient.
Love booking hotel breaks with Pigsback as they always offer great value for money. Courtney is always a pleasure to deal with.
26 février 2023
Avis spontané
Réponse de Pigsback
Hi Marie,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Very satisfying customer
Speedy response to my query followed by 100% resolution to my issue.
17 février 2023
Avis spontané
Réponse de Pigsback
Hi Noeleen,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Terrible Customer Service
Absolutely no customer service no contact number trying to contact using the email address and no reply.
I have been trying to book my hotel stay for tonight as my voucher expires 28th Feb. Availability was showing and suddenly the chosen dates were unavailable however when I contacted the hotel they have numerous rooms available for tonight for this offer despite me not being able to book it through the pigsback link. This makes absolutely no sense to me while there are rooms available very typical you no longer can book despite rooms being available. I can't even use my voucher and will end up repurchasing. Still waiting to hear back absolutely ridiculous service. Dont purchase!!
27 février 2023
Avis spontané
Réponse de Pigsback
Hi Gillian,
Thank you for taking the time to leave a review.
i am very sorry you have been unable to book for tonight
Unfortunately, there is a cut off time for same day bookings. I am very sorry you have been affected by this. We can see you emailed us today at 11am. Please note our team requires up to 48 hours to respond to emails.
Kind Regards
Pigsback.com Team.
Food was delicious
Food was delicious. Hotel is beautiful and the staff
were very good and pleasant
25 février 2023
Avis spontané
Réponse de Pigsback
Hi Helen,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
Kind Regards
Pigsback.com Team.
Excellent service from Courtney
Courtney always provides an excellent service. She responds promptly and is very friendly and efficient. A very impressive customer service experience, unlike many other companies.
22 février 2023
Avis spontané
Réponse de Pigsback
Hi Siobhan,
Thank you for taking the time to leave a review.
We are delighted to hear you are happy with our service.
Let us know if we can help you with anything else
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.