Has been very very well accommodated by Ms Tess! She has given very prompt option-making and made it easier for me to sort out what’s the best option for my necessity!! Definitely an “A” star for th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I made an enquiry through via social media platform with Pinoy travels UK for Philippine domestic flights, an agent lady contacted me shortly via WhatsApp. Happy they responded on my query promptly, h... Voir plus
I am fortunate enough to meet travel agent Charlotte Amoncio from Pinoy Travels I felt not only her professionalism but her empathy towards client. Her sweet voice defines how patient , kind and not... Voir plus
We highly recommend Shendra & Pinoy travels Uk, who helped us find an affordable flight for our family, on our holiday to Philippines in October 2024. My husband met her thru their website. She’s not... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We Pinoy Travels take pride in being one of the most experienced and customer-oriented travel agents.
Coordonnées de contact
Jubilee House, 3 The Drive, Great Warley, CM13 3FR, Brentwood, Royaume-Uni
- +442038382020
- info@pinoytravels.uk
- pinoytravels.uk
4,8
Excellent
163 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
WELL-ASSISTED!!!
Has been very very well accommodated by Ms Tess! She has given very prompt
option-making and made it easier for me to sort out what’s the best option for my necessity!! Definitely an “A” star for the customer service! Kuddos to Ms. Tess! Looking forward to future travel booking with Pinoy Travels!
30 mai 2025
Avis spontané
WARNING: DO NOT USE PINOY TOURISM – SCAMMERS!
Every Good review you see on here is generated by bots !! If I could give zero stars, I would. PINOY TOURISM is a complete scam and should be avoided at all costs! I initially referred a friend to them after checking their Instagram and reading reviews on Trustpilot. While I noticed some negative reviews, I unfortunately gave them the benefit of the doubt – a huge mistake.
My friend paid £400 to PINOY Tourism for assistance with a Schengen visa. He provided all the required documents, including three updated bank statements, yet his visa was rejected due to a “lack of financial evidence.” Why? Because this fraudulent company intentionally did not submit his bank statements! Their motive? To force him to rebook his flight through them again, squeezing more money out of him.
This is beyond greedy and unethical – it’s outright fraud. When I confronted them about this, they had no real explanation and kept repeating the same nonsense, blaming my friend for “not submitting enough documents”—which is a blatant lie because he sent everything to them! If he was truly missing any documents, shouldn’t they have informed him beforehand?
PINOY Tourism is not a legitimate business. They are scammers preying on people who trust them for travel services. Please DO NOT use this company and warn others to stay away. They will take your money and leave you stranded. Absolute disgrace.
****UPDATE: RESPONDING TO PINOY
I already reached out directly to your team to inquire about my friend’s visa rejection, and that was when it became abundantly clear that you are scammers. The way your team handled my concerns was completely unprofessional—zero accountability, no real explanation, and blatant dishonesty. It felt like I was talking to a brick wall.
Now you’re trying to claim there’s a “confusion” between Pinoy Travels and Pinoy Tourism? Let’s be honest here, you are the same fraudulent operation hiding behind different names to deceive more customers. This is a classic scam tactic: set up multiple businesses to cover up negative reviews while continuing to take advantage of unsuspecting customers.
Furthermore, your Trustpilot and Instagram reviews are clearly manipulated. Positive reviews conveniently appear every few minutes while the real, negative experiences get buried. This is yet another sign of deception and fraud.
I am warning everyone: DO NOT TRUST THIS COMPANY. Whether it’s Pinoy Travels, Pinoy Tourism, or whatever name they use next, they are the same scammers. They take your money, provide terrible service, and refuse to take responsibility.
Again, do not respond to me. I see through your lies, and so will everyone else.
30 janvier 2025
Avis spontané
Réponse de Pinoy Travels UK
Thank you for sharing your feedback. Kindly note that there may be some confusion as our company is Pinoy Travels, not Pinoy Tourism. We understand how frustrating it can be when things don’t go as expected, and we always strive to provide the best service to our customers. If you or your friend have experienced any issues, we encourage you to reach out to our customer service team directly so we can assist you further. We appreciate your understanding and hope to resolve any misunderstand
Regards,
Pinoy Travels
***Based on your edited reply,
We are a legitimate business, fully accredited and ATOL-certified, ensuring that we meet all necessary standards of service and reliability. We can assure you that everything is in accordance with the required regulations. For reference, you can also check our ATOL certification and company registration details on our website for your peace of mind. We can also provide you the relevant links, find it below:
ATOL Link : https://pinoytravels.uk/atol_license.pdf
Pinoy Travels website : https://pinoytravels.uk/
Highly recommended this Company very…
Highly recommended this Company very reliable and they gave professional service,giving 10/10 service to their customers and considered their requests. Get in touch now.Look for Shen she's very good and efficient. I got my flights that' easy because of her help .
28 janvier 2025
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We'll be sure to pass along your compliments to Shen – we're glad she could assist you so efficiently and we’re committed to providing excellent service every time. We look forward to helping you with your future travel needs. Safe travels!
Highly recommended and very reliable…
Highly recommended and very reliable travel agency. Very helpful and friendly agents. They are giving each clients a lot of options and the best price. Call them now so you can have the best flight ever.
22 janvier 2025
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your wonderful recommendation! We're thrilled to hear that you had a great experience with our team. We take pride in offering our clients the best options and prices, and it’s great to know that we’ve met your expectations. We appreciate your trust and look forward to assisting you with your future travels. Safe and happy journeys ahead!
Highly recommended
Efficient, friendly, polite agent. Booking made easy. Fast service.
16 janvier 2025
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your kind feedback! We’re so happy to hear that you had a smooth and fast booking experience with our team. We pride ourselves on providing efficient, friendly, and polite service, and we’re glad we could assist you. Looking forward to helping you with your future travel needs!
Booking made easy.
Booking made easy. It did not take long. Am quite happy with my experience.
9 janvier 2025
Avis spontané
Réponse de Pinoy Travels UK
Thank you for sharing your experience! We’re delighted to hear that your booking process was quick and easy. Your satisfaction means a lot to us, and we’re glad we could make the experience smooth for you. We look forward to assisting you with your future travel plans!
Great service
Great service, very comfortable using them,big thank you to SHENDRA for helping me and my family through out the entire process including the check in before flight,100% using them again for my next holidays to come 👍 ❤️
20 décembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us, and we’ll be sure to pass along your thanks to Shendra for her exceptional assistance. We're honored to have been part of your journey and look forward to helping you and your family with your next holiday. Safe travels, and we can't wait to assist you again!
Reliable/Excellent Service
Reliable/Excellent service specifically Shendra Mantuhac, Travel Consultant. Reasonable price. Third time now I've booked with them and have been fully satisfied. I highly recommend Pinoy Travels. 👍👍👍👏👏👏
26 juillet 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your continued trust and positive feedback! We're thrilled to hear that you've had a consistently excellent experience with us, and we'll be sure to pass along your appreciation to Shendra. We’re grateful for your recommendation and look forward to assisting you with many more bookings in the future. Safe travels, and thank you for choosing Pinoy Travels!
Pinoy review
The woman who served me, Shendra, was lovely, kind, patient and helpful. It was a real pleasure..
9 décembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your kind words! We're so glad to hear that Shendra provided you with excellent service. She truly goes above and beyond to ensure our clients have a positive experience, and we're happy to know you felt that way. It was a pleasure assisting you, and we look forward to helping you again in the future!
Reliable and kind emlpoyee
The company is doing great.Shendra is a nice person helpful and easy to deal with. Thank you for the very good experience thru Pinoy Travels
31 octobre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with us, and we’ll be sure to pass along your compliments to Shendra. We're always here to help, and it’s great to know that you found the process easy and enjoyable. We look forward to assisting you again in the future!
Reliable Travel Agency
If you’re in search of a reliable booking company for your travel, look no further than Pinoy Travels. Shendra consistently exceeds expectations and exceptional customer service. She took the time to look for the best deals that suits our needs and requests and provided us with good options. We are thrilled with the results and highly recommend Pinoy Travels special mention to Shendra Mantuhac.
20 novembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your glowing review! We're delighted to hear that Shendra was able to exceed your expectations and provide you with the best options tailored to your needs. We truly appreciate your recommendation and will be sure to pass along your kind words to Shendra. We look forward to assisting you with your future travel plans and ensuring you continue to have a fantastic experience with Pinoy Travels!
Shendra mantuhac is very kind ,helpful…
Shendra mantuhac is very kind ,helpful for what i reallyworried about my booking.
She knows her job and she knows how to communicate with her client.i highly recomended
16 novembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your kind words! We’re so glad to hear that Shendra was able to help ease your worries and provide excellent service. She truly excels at understanding and communicating with clients, and we’re thrilled that you had a positive experience. We appreciate your recommendation and look forward to assisting you again in the future!
Very patient and friendly
Very patient and friendly. Also, quick to assist. Very happy for your help Shendra 😊, thank you.
11 novembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your lovely feedback! We're so glad to hear that Shendra was able to assist you quickly and with patience. She truly strives to make every experience positive for our clients, and we’ll be sure to pass along your thanks. We appreciate your support and look forward to helping you again soon!
Shendra was introduced to me by a…
Shendra was introduced to me by a friend. She has been really helpful. Good communication throughout and very patient to all our questions and queries. Highly recommended. Thanks so much.
21 octobre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your kind words and recommendation! We're so happy to hear that Shendra was able to assist you with all your questions and provide the support you needed. She truly values clear communication and helping our clients every step of the way. We appreciate your trust and look forward to assisting you again in the future!
Very reliable travel agency.
Very reliable travel agency.
Thanks to Shendra very helpful agent
17 octobre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Shendra truly goes above and beyond to assist our clients, and we’ll be sure to pass along your thanks to her. We look forward to helping you with your future travel needs!
I booked my flight to Aero travels…
I booked my flight to Aero travels London to Philippines and SHEN is assist me for my booking she is very nice person she is there til I've done my booking..I recommend Shen..thank you SHEN
28 septembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your kind feedback! We’re thrilled to hear that Shen was able to assist you throughout your booking process and provide you with excellent service. We appreciate your recommendation and will be sure to pass along your thanks to Shen. We look forward to helping you with your future travel plans!
This is the second time around that I…
This is the second time around that I have been assisted to gracefully by Shendra. She not only accommodates and assists me with my travel plans but she is also very prompt in responding to my messages.
-Chelsi
28 septembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your continued trust and kind words, Chels! We're so happy to hear that Shendra has once again provided you with excellent service and timely responses. We truly appreciate your loyalty and recommendation. Looking forward to assisting you again with your future travel plans!
Very Helpful & did everything to make…
Very Helpful & did everything to make things easier for me with flights plans & times etc.
I feel so relaxed & comfortable knowing that I can trust them, great travel agents they are.
27 septembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your wonderful feedback! We're so glad we could make your travel planning easier and more convenient. Your trust means a lot to us, and we’re happy to hear that you felt relaxed and comfortable throughout the process. We look forward to assisting you again with your future travel plans!
I had an amazing experience with the…
I had an amazing experience with the agency esp Miss Shendra. She has been very accommodating, helpful and patient in finding the best flights for us. Thank you so much.
9 septembre 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you for your kind words! We're delighted to hear that you had an amazing experience with us, especially with Shendra's assistance. She truly goes above and beyond to find the best travel options for our clients. We appreciate your trust and look forward to helping you again in the future!
Very good service from Shendra
Very good service from Shendra. She Picked up the calls every time we needed her help even if she’s off from work ,kind and so accommodating. A big Thank you to her.
God bless!
18 juillet 2024
Avis spontané
Réponse de Pinoy Travels UK
Thank you so much for your kind words! We're delighted to hear that Shendra went above and beyond to assist you, even outside of work hours. Her dedication and commitment to providing excellent service truly make a difference. We appreciate your trust and support, and we’ll be sure to pass along your gratitude to her. Wishing you safe travels and many blessings!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.