Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that ca... Voir plus

Noté 5 sur 5 étoiles

Ordered the ice fishing bibs and jacket. They were shipped out super fast,next day I believe. I received them in undamaged boxes and used them same day. Super warm and well thought out, reflective s... Voir plus

Noté 3 sur 5 étoiles

Purchase and quality of these electric reels is amazing. Unfortunately, the instructions provided are seriously lacking. I reached out to customer service and their response was not helpful. The Krack... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company will take care of you, forget what people say about where its from or who owns what, the customer service is top notch and beats any company in the states. The only drawback is they may t... Voir plus

À propos de l'entreprise

  1. Magasin de pêche
  2. Magasin d'articles de loisirs

Écrit par l'entreprise

Piscifun was founded by fishing experts who are dedicated to manufacturing and designing high quality, affordable fishing products.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

560 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

One of my reels came broken..

One of my reels came broken..

18 octobre 2025
Logo de www.piscifun.com

Réponse : www.piscifun.com

Hi there,

We’re truly sorry to hear your reel arrived broken—this is absolutely not the experience we want for you, and we take full responsibility for the logistics issue.

Please accept our sincere apology for the inconvenience caused. To resolve this quickly, could you kindly send photos of the broken item (and the packaging if possible) to our support email [cs@piscifun.com]?

Once we receive the photos, we’ll immediately arrange either a free replacemen or a full refund—whichever you prefer. We’re committed to making this right for you, and we appreciate your patience as we fix this.

Thank you for bringing this to our attention—your feedback helps us improve our shipping processes.

We look forward to resolving this for you soon!

Noté 3 sur 5 étoiles

The handle grip for the entire rod was…

The handle grip for the entire rod was extremely loose and made reeling feel awkward and brittle. The color, stiffness, and materials are all amazing but if I can’t feel confident holding the reel then I don’t feel like I will use it often

16 octobre 2025
Logo de www.piscifun.com

Réponse : www.piscifun.com

Dear Ethan,

Thank you for taking the time to provide such detailed feedback. We sincerely apologize for the poor experience caused by the loose handle grip. We completely understand the "awkward and brittle" feeling you described when reeling, which certainly undermines confidence in the product.

We are also delighted that you recognized the rod's color, stiffness, and materials. The loose handle issue you encountered is preliminarily judged to be a quality control flaw in the assembly of an individual unit, not a common design problem. We are taking this matter very seriously.

We stand by our product quality. Our customer service team will promptly contact you via email to arrange a free replacement or a full refund to ensure your issue is resolved satisfactorily. We will also share your feedback with our quality control department to strengthen inspections in relevant processes and prevent such incidents from recurring.

Thank you again for helping us identify this issue. We hope to have the opportunity to provide you with better products and service in the future.

Noté 2 sur 5 étoiles

It may have 10 bearings but the rest is…

It may have 10 bearings but the rest is junk. The drag is flimsy tin and plastic

16 octobre 2025
Logo de www.piscifun.com

Réponse : www.piscifun.com

Dear Valued Customer,

Thank you for taking the time to share your feedback about the Carbon X reel. We sincerely apologize that the product did not meet your expectations, particularly regarding the drag system.

At Piscifun, we take pride in designing our reels with a focus on durability and performance. The Carbon X is built with premium materials, including 3 oversized carbon fiber drag washers that provide up to 33 lbs of drag power, along with a sealed rubber ring to protect against water and dust. The drag system is engineered to deliver consistent performance even in challenging conditions, and we’re confident in its ability to handle large, aggressive fish.

That said, we are deeply concerned to hear about your experience. We’d like to better understand the issue and help resolve it. Please reach out to us directly at [cs@piscifun.com] so we can assist you further.

We stand behind the quality of our products and are committed to ensuring every customer is satisfied with their purchase.

Thank you for giving us the opportunity to make things right.

Noté 5 sur 5 étoiles

A Second Alijoz 400

Bought a second Alijoz 400 within a few weeks in preparation for next year’s King Salmon season on Salmon River. I liked the first one so well I couldn’t wait to get a second. The key features that caught my interest were a blue low profile baitcaster, high capacity for fluorocarbon line, drag clicker and power handle. The reviews and videos were impressive. The overall value was too good to pass up!

16 octobre 2025
Noté 5 sur 5 étoiles

I felt like a kid at Christmas

I felt like a kid at Christmas the reel came in a box with form cut foam in it. Nice knowing a company wants your reel in top shape when it gets to your house. I'm waiting on ice line to get to me before I go try it out

16 octobre 2025
Noté 5 sur 5 étoiles

Best rod shipping

Quick shipping. Best shipped rod ever. Was shipped in a heavy tube with foam reinforcements.

16 octobre 2025
Noté 3 sur 5 étoiles

Anti reverse?

Anti reverse would be nice to see on this reel.

15 octobre 2025
Logo de www.piscifun.com

Réponse : www.piscifun.com

Hi,

Thank you for your feedback about the anti-reverse switch. We completely understand your preference — it's a very useful feature for many anglers.

The Carbon X II 1000 is designed as an ultra-compact reel for the lightest freshwater fishing, which is why it omits the switch to save weight and size.

To make things right for you, we’ve already provided a prepaid return label. Please send the 1000 size reel back, and we’ll be happy to upgrade your order to a 2000 size reel at no extra cost. This model includes the anti-reverse switch you’d like, along with a slightly larger line capacity.

We’ve also sent these details to you via email. Thank you for giving us the chance to improve your experience — we’re here to help if you have any other questions.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus