Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Can’t thank these guys enough, went above and beyond to help me out and fix a problem I had. Jo was extremely helpful with the issue I had and got everything resolved really quickly. Will definite... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 WPB 190 Beasts on Tuesday considering they were out of stock, Danny managed to locate 2 of these bikes and they were purchased instantly. Amongst the following days, I liaised with Danny... Voir plus

Noté 5 sur 5 étoiles

Had an issue with a different company so called up pitbikesdirect in hope of possibly getting the same bike but from them instead. Ceri (apologies if I spelt the name wrong) answered the phone and l... Voir plus

Noté 1 sur 5 étoiles

Bought a Thumpster 170 arrived upside down upon delivery so oil and other liquids leaked all over the bike, manifold pipe had a crack the whole way through, sent them an email with pictures, took 3 da... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Trust pitbikedirect

Never would have bought a Chinese bike if it wasn’t for pitbikedirect
Normal Chinese bikes break straight out of the crate and chucked in a shed cause you cannot get the parts to fix it

But pitbikedirect have been more than helpful and great service great bike
Absolute animal (Thumpstar dirty s 170 Detroit)

Special thank you too derek at pitbikedirect in sales were he chased and sent free parts to replace on my bike all done under warranty also sold me the bike and is still in contact with me to ensure I am getting the most out of my bike ,keep up the good work , would recommend if you are buying a bike from here too get the company to pdi the bike as the mechanics know the ins and outs of all the bikes and also to ensure long life out of all components

Thanks again pitbikedirect
Big smiles
Reece Hadley

31 mai 2018
Avis spontané
Noté 1 sur 5 étoiles

PitBikeDirect, No thank you!

Bought a Thumpstar Juice to my son for Christmas, when unpacked we discovered it had the "Kill switch wire" ripped out of the handle, a broken panel, fittings for the handle bar and the mud gard had to be retapped. The wiring loom had to be reorganized. Contacted the company and after being told to fill in a form online( not possible to just put the Kill switch in an envelope for next day delivery so the bike could be set up to be used) and promised a swift response. Next day I received an email stating that they had the Kill switch in stock and available for delivery, I was also offered a "Good will gesture" in goods or as a partial refund.
I had to chase them for the replacement parts and once delivered I was told that I was no longer "Entitled to any Good will gestures" as I had been "Given" replacement parts.

13 janvier 2018
Avis spontané
Noté 1 sur 5 étoiles

Pitbikedirect.com

Don't know where to start since I have a lot to say about this site. I been trying to place an order online with them for the past few weeks, it's been twice now that I placed an order and two days later get informed that they haven't got any In stock. Then they offered me a different bike! I was happy with the offer so I accepted and got promised is gone be delivered the next working day. I called in again and they said the item hasn't been dispatched because PayPal couldn't confirm the address. And while all this is happening they didn't even bother sending me an e-mail or contact me in anyway to update me regarding my order. And i still haven't received a thing. Been promised 1 more day. Well let's see if it's going to arrive anytime soon. I doubt it!!!

My advise is!!! They suck!!! Costumer service wise, website wise, and delivery wise. My biggest mistake 😡😡😡😡

25 septembre 2014
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

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