Urban Plant Life Avis 

Buying was easy. Great option of Gift Cards. The purchase didn't go through at first in the credit card but when I tried again it worked.

Friendly customer service deliverd on time

I don’t have a car so Urban Plant Life is a lifesaver when it comes to buying plants and soil etc as they are able to deliver everything for a good rate. Their delivery van is electric as well which is great. Always a great selection on their website and the guys that deliver are so friendly. I highly recommend!

Really friendly and knowledgeable

Great selection of plants and delivery very quick

Super quick delivery and excellent service

My first time ordering from urban plant life and was pleasantly surprised at the quality of the plants when they arrived will be using them again

Several items out of stock, company did a great job over the phone organising replacements or omissions. Shipping was very fast, and fuss free! Driver was well prepped to handle the return of replacement items we didn’t like.

Customer service 5/5

Plant condition however was a mixed bag. Three plants ordered, one stunning in amazing Nick, one healthy but a far cry from the photos in terms of ‘fullness’ and one with a majority of leaves substantially damaged.

Pains me to give such an average review for such good customer service, however, the primary produce is the plants.

Great products and fast delivery

Hand picked plants where in great condition - would pick the same if I was instore shopping!
Inwaant home when the delivery arrived. Driver went to the efforts of gaining access yo the apt block and left them outside my front door.
I would say an improvement would be sending an email to confirm a delivery date would be great.

I got a window box of plants from Urban life and paid extra money to have them planted by a professional with fertilizer put in. Less than 3 weeks after I bought them they have completely rotted and I have followed the care guidelines from the “professional” at Urban Plant. I called them to explain the situation and was accused that it was my fault and they could not have been ruder on the phone. Couldn’t recommend a place less. Overpriced and poor quality

I am in love with all their plants. I wish I had bigger house to buy more plants !

I really liked that the team helped me a lot with making the purchase... I have to highlight that I live in Spain... and my friend picked up the plants without problem and in good condition... just as they are shown on the website... I didn't use the shipping service because it seemed expensive to me...

These guys are great, I ordered online and picked up the next day. Excellent quality and unusual plants that are always in great condition. Well done all involved!

Always a great experience when shopping in my favourite plant shop.

Great value and Customer service as always

Great service, great selection, no place like it. The variety and quality is unmatched

Ordered 3 plants and 1 bag of potting substrate. No updates... made enquiries a week later, got a slightly rude response. Then nothing... after 2 weeks I enquired again. A few days later I was told that (by now) they'd sold out of the plants I ordered (which were in stock at the time) so I got a partial refund and ended up stuck with a €10 shipping fee for a much smaller order that was worth more or less the same as the shipping! If I had known I could only buy the potting substrate i would never have placed the order! Really not great at all.

nice little centre, staff were very accommodating, easily reachable by public transport

Amazing place for plant lovers! They have a vast selection of plants and the staff and owner(s) truly love plants. You can tell from the way they talk about the place and its residents (the plants, that is). 100% will recommend to anyone who's looking for addtional greeneries in their homes.