Plants.com Avis 138

-Confirmation came from 1-800-Flowers, which was never disclosed.
-Charged an extra $40 shipping.
-Canceled order due to above via phone.
-plant delivered anyway, even though order was canceled. Since it was a gift, no way to return it (had already replaced through another company, so gift recipient got 2 plants).

Flowers arrived, looking "old, dried out". Sent our daughter a photo, she in turn contacted you, and I'm told new fresher flowers are on the way. For the Customer Service demonstrated, you get 6 stars. My wife and daughter are now happy with their experience with your company. Thank You!!

Unfortunately I was not satisfied with the product I purchased. I contacted customer service who stated they would provide a coupon for a future purchase - which I never received. I will not be purchasing from this company again.

I had to throw plant away as when it arrived it was basically dead..I spend my money and get a disheveled plant that I threw away and I love plants.

The recipient is very happy with her plant.

The plant received was in good shape, but it was 5-6" shorter than the description. Just wish it had been taller / as described.

Paid for a larger, more established plant...the one I received was so small and not even in the container that was shown on the website. Customer service did send me a replacement but that one was in even worse shape. Was not packaged well, half of the dirt from the pot was all over the box. Such a mess. Will not buy from them again. Had a lot of success from other websites to purchase indoor plants.

I love sending gifts to friends and loved ones from Plants.com They arrive well packaged and bring an instant smile!

Excellent products

Great arrangement, it was a gift and my sister-in-law loves it!

Great job, on time delivery.

Ordered a heart bamboo for my wife. The first one came with a cracked vase (with no damage to the shipping container). The second one that customer service sent, the bamboo arrived with the hearts undone. Quality plants, customer service was great at helping me out, but the packaging and shipping department is terrible at verifying quality before shipping.

Incredibly novel idea to give the gift that gives everyday! ;) Everything went incredibly well and they plants were delivered in perfect health!

Plant came infested, no one will respond to my inquiries.

arrived perfect! i gifted and they loved it.

It took way too long for it to arrive and the note that I wrote to put with the order was not sent

Very disappointing. The arrangement was a mess, arrived late, made me look silly

I had problems getting my plants and the plants sent to me where poor quality!