Plotpackers Avis 776

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I just came back from my first group trip ever to Colombia's Caribbean Coast (1-11th May 2026) with Liliana as our local tour guide and Kate as the host of the trip. I’ve traveled solo to Latin Americ... Voir plus

Noté 5 sur 5 étoiles

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive g... Voir plus

Noté 5 sur 5 étoiles

First and foremost, the guide, Olman, was AMAZING. He knows his stuff regarding Costa Rica and Central America, culture, landmarks, people, and activities like the back of his hand. He made for an u... Voir plus

Noté 4 sur 5 étoiles

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy. I think the itinerary could be changed a little to maximise time spent in the locations rather... Voir plus


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

776 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This South Africa trip truly exceeded all expectations…

This South Africa trip truly exceeded every expectation and will stay with me forever. From start to finish, everything was thoughtfully planned, seamless, and filled with unforgettable moments.

Samantha Casolaro, our host, was absolutely amazing! So organized, supportive, and genuinely invested in making sure every single person felt comfortable, included, and taken care of. You could tell how much heart she puts into what she does, and it made such a difference in the overall experience.

Our guides, Big G and TK, were equally incredible. Their knowledge, energy, and passion for South Africa brought every place we visited to life. They made us feel safe, informed, and excited at every step, while also keeping things fun and relaxed. Whether it was long travel days, adventures, or just laughing together, they handled everything with professionalism and warmth.

Beyond the itinerary, what made this trip so special were the connections. Deep conversations, shared laughs, dancing, and memories that feel bigger than just a vacation. It truly felt like a once-in-a-lifetime experience, and I’m so grateful for Samantha who made it possible.

I cannot recommend this trip & host enough. If you’re even considering it, DO IT.

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

South Africa December 2025

I truly can’t put into words how incredible my trip to South Africa was. Our host, Samantha Casolaro, was the best host I could have ever asked for. She was not only kind, inclusive, and supportive, but also very knowledgeable about how to keep ourselves safe as solo female travelers when we had free time. The trip was organized so well, every activity planned was amazing, and our guides Big G and TK were incredible as well. I can’t wait to take another trip through PlotPackers with Sam in the future!

1 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

Needed more transparency

Overall good trip! I joined the trip to Costa Rica with Lara de Jong and Olman was our tour guide. We did and saw some amazing things. Olman is a very good tour guide who send everyday updates about what time we needed to be ready and what to wear and what to bring. He really made sure everyone was having fun! However, there were some downsides to the trip. First of all, you do not get a lot of information about the trip and what is or is not included. It said that all transportation was included but that was not the case. For instance, we had to pay the bus to get to an included activity. Some activities were promoted in a way which made them look like they were included but they were not. Furthermore, we had a lot of free time and I saw that a lot of people were kind of struggling with that. Besides, we went to some places that could have easily been swapped for other places which might have been more beautiful and more safer. The first and last hostel (they were the same) was very dirty and beds were literally falling apart. Nevertheless, all the other hostels were great!

So overall a good trip if you are on a budget. However, I would suggests some more transparency about the things which are included and which not and also mention the costs in the itinerary beforehand. Also the itinerary was not correct.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Costa rica with tourguide olman and lara

The trip to costa rica with olman and lara was amazing, everything was sorted out and if we had questions or anything else we could just ask and olman always knew the sulution. Olman itself is a very kind and funny tour guide, couldn’t Have gotten someone better Than him .
I would really reccomend plot packers for the people wanting to book a trip and especcialy olman and lara ofcourse

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This grouptrip was amazing

This grouptrip was amazing! Our group was guided by Olman y Lara. They were fantastic and made you feel so welcoming. They showed us the most wonderful places and gave us a very safe travel! I highly recommend booking a grouptrip with Olman and Lara ❤️

2 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Olman is the best guide in the world

Olman is the best guide in the world! I really enjoyed the trip only I should not recommend the stops in Jacó and Liberia. Both town are not so special or friendly.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing CR trip

Went on this amazing group trip in Costa Rica. Our gides Lara and Olman were very kind and made sure everything was arranged well. We've explored a lot of beautiful places, went to nice local restaurants and had an amazing time.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The most amazing trip

The most amazing trip, Maudi and Jose were the best ! Always ready to answer any questions we had and made the trip unforgettable ❤️

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The most amazing group travel experience!

I have just left the Plotpackers South Africa trip and it was the most amazing experience! The variety of activities available to us and the amount of places we got to visit in just 10 days was incredible. Our hosts Maudi and Daryl were so helpful and friendly and willing to answer all our questions. This was my first group trip but definitely will not be my last, I highly recommend plotpackers to anyone looking for a group trip.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Group trips are an amazing way to…

Group trips are an amazing way to travel as it’s the people who make the time feel so special!
India is ana incredible destination , and it was great to be able to see the highlights within this trip.
Thank you to our guide Arvind for sharing his knowledge and keeping us safe , and to Cody and Ellie for putting our group together ❤️

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

India trip Nov 2025

Massive thank you to Cody, Ellie & Arvind for making this trip incredible!!! We packed so much in to such a short amount of time & made some of the most amazing memories. Our guide Arvind was a legend and went above & beyond! I couldn’t recommend this trip more.

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

India Group Trip 2025

My India group trip with Cody and Ellie was such an unforgettable experience. Our guide Arvind was so amazing. From his knowledge, to his overall personality, he really was such a valuable person on this trip and there is no one i would rather have had guided our group.
It really is the people you meet who make travelling so fulfilling and Cody, Ellie and Arvind (along with the amazing people in my group) are a prime example of this.
It’s one chaotic week, but i wouldn’t have wanted it any other way and i couldn’t recommend it enough!

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The best way to travel India

My trip to India with Plotpackers was absolutely unforgettable. Everything was perfectly organised, and our guide Arvind was incredibly knowledgeable. He went above and beyond to make sure every site was seen and every picture taken. Thank you to Ellie and Cody for bringing so much energy to our week. I can’t recommend Plotpackers (and Arvind!) highly enough!

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Golden Memories from India’s Golden Triangle

Just back from an incredible eight-day adventure through India’s Golden Triangle with Plotpackers! 🇮🇳 We were so well looked after by our amazing guide Arvind, our brave driver, and ever-helpful assistant. It was a fast-paced whirlwind of colour, culture, and chaos. I came home and slept for 10 hours straight! But the memories… absolutely unforgettable. Thank you for an experience I’ll treasure forever. ☺️💛

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

India 2025

Arvind was an incredible guide. He shared lots of knowledge with us, and spent lots of his personal time chatting and laughing with us. He made sure he listened to us as a group, and accommodated our requests. Our trip was very full on, but unforgettable. Thank you Arvind!!!!!!!!!!!!!

17 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Plotpackers! Thank you Tonia and Ru!

This Iceland trip was my first time visiting the country, as well as my first group tour with Plotpackers, and I would definitely consider them for another! Beautiful country, and our host Tonia and tour guide Ru were such a fun and amazing duo.

Tonia was so pleasant, patient and made sure everyone was comfortable and enjoying their experience. She even stepped in as a personal photographer sometimes to help us get the right shot! Coming from a travel influencer, her input was much appreciated!

Ru was well versed in all things Iceland! I appreciated his fun facts, his humor, and the fact that he even knew how to time the geysers! Most importantly, he was very kind, considerate, and accommodating to our needs and concerns, leaving no one behind or feeling left out.

I came on the trip with an injured ankle and foot, and worried about my ability to walk most of the tours. I honestly thought this would ruin my first experience in Iceland, dreaded missing out on quite a bit in case I needed to sit out on some things. Ru and Tonia both assured me if there was anything they could do to help, something as simple as slowing down the pace of the walks, or modifying where I'd have the best views at the waterfalls so I wouldn't have to walk too far, to just let them know. I appreciated that immensely, and for that reason, I'd not only travel with Plotpackers again, but I'd recommend them to anyone who will listen! Thank you Tonia and Ru!

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Iceland trip was memorable

This was a first group tour I did and I was nervous about it because I didn't know what to expect. The organization of the guides Ru and Tonia made it easier, they answered all my questions before the trip started in a whats app chat that he made. Upon arriving to Iceland things were easier to navigate. Ru was a great guide and was knowledgeable about the history of Iceland. He was very helpful and made this experience great for me. Thanks to Tonia for allowing me to experience this when she posted it on her Instagram page @toniahope. Hope to travel with you guys soon on a next group trip. Thank you plotpackers for a great experience. For the price we paid we really got our money worth considering other tour groups are twice as much.

2 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Mixed experience — Ru was excellent, but overall value and organisation need improvement

Our Iceland trip with Plotpackers had some memorable moments, and I’d like to start by thanking Ru, who was truly fantastic throughout friendly, organised, and always willing to help. His effort and positive attitude made a big difference to our experience.

However, there were several areas where the trip fell short of expectations given the cost (around £999). The accommodation was below the standard we anticipated small rooms and limited comfort and the tour organisation was inconsistent. For example, what we were told would be a private tour ended up being shared with other groups, which was disappointing and felt misleading.

The itinerary felt rushed, with only 3–4 days to cover a lot of activities, and at times it felt like more could have been done to ensure better pacing and value for money. Considering Iceland’s expense, I understand costs are high, but transparency about what’s included and the standard of accommodation and tours would help manage expectations.

Overall, Ru deserves recognition for his excellent support and care during the trip, he genuinely tried to make things right. But the company needs to improve communication, trip planning, and value for money to make future experiences live up to their promises

3 octobre 2025
Avis spontané
Logo de Plotpackers

Réponse de Plotpackers

Hey,

Thank you so much for taking the time to share your feedback, and I’m really glad to hear you enjoyed your trip overall. It’s lovely to know that Ru had such a positive impact on your trip! He’ll be so pleased to hear your kind words, and I’ll make sure your comments are passed on to him.

I’m sorry to hear that some parts of the trip didn’t meet your expectations. The trip you joined is different from our budget option and includes twin-room accommodation, as stated when booking. As you mentioned, Iceland is a particularly expensive destination, and we always do our best to provide the best value possible while keeping the trip accessible.

I do understand your comments about feeling rushed as this is one of our shorter trips. Because of Iceland’s higher costs, we design the itinerary to include as many key highlights and experiences as possible within a short amount of time. All activities were included as described, and while we prioritise reducing our emissions as much as possible, some tours are shared rather than private, especially for smaller groups like yours. That said, we always try to strike the right balance between customer experience, sustainability, and affordability, and some of your experiences were private for this reason.

We’re always open to feedback, and I do appreciate you getting in touch to share your thoughts. If you’d like to discuss anything in more detail, please don’t hesitate to reach out to us at info@plotpackers.com

Plotpackers Team x

Noté 5 sur 5 étoiles

GREENLAND 10/10

I recently went on the Greenland trip and it was worth every penny!! As a solo traveller, without going on this trip, travelling to Greenland simply wouldn’t have been possible or affordable. Don’t be put off by the price as many bucket list activities and sights got ticked off on this trip. Cora was an amazing guide, very knowledgable as he grew up in the area and his mother even made us some traditional Greenlandic cake! We had one minor issue on the trip, but it was swiftly sorted by our plotpackers contact/representative so cannot fault them. This was my third trip with the company, and I’m sure I’ll be back for more in 2026

20 septembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus