Communication has been excellent. The ring sample box was beautiful and so useful. I was a bit confused how to insert the 'diamonds' into the clamps. i would suggest encouraging users t... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The best experience possible. Very user friendly and when it came to shipping and keeping secret, I was able to make adjustments last minute. When I came back around to work on the wedding band, they... Voir plus
L'entreprise a répondu
I completely fell in love with this ring the first time I saw it in an ad, and after weeks of comparing different diamonds and second-guessing myself, I’m so glad I chose Plum Diamonds. The ring is... Voir plus
L'entreprise a répondu
I absolutely loved my experience with Plum Diamonds! I purchased the At-Home Try-On Kit and was so impressed with how easy and convenient the entire process was. Being able to try on different sty... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
Coordonnées de contact
5 S Wabash Ave. Ste. 704B, 60603, Chicago, Etats-Unis
- 844-844-3638
- hello@plumdiamonds.com
- plumdiamonds.com
5,0
Excellent
396 avis
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Could not have been more perfect
Great communication, shipped as promised, stunningly beautiful emerald diamond 18k ring exceeded my expectations. 10/10
29 mai 2025
Réponse de Plum Diamonds
That's the best we can hope for! Thank you so much for sharing - please come back to visit us at Plum again soon, it was a pleasure to work with you.
Communication made this experience…
Communication made this experience great I was very well informed throughout the whole process.
4 juin 2025
Réponse de Plum Diamonds
Tyler, it's our pleasure to keep you informed throughout the process - we're excited for every ring to make it home and enjoy touching base as well! Thanks for supporting Plum!
Best decision and process EVER
Best decision and process ever! Renee and Kristy are such a joy to work with, they guided me with patience, ideas, professional suggestions and authentic care. This was a wonderful experience for me and I am so happy I found Plum Diamonds. Thank you so much!
2 juin 2025
Réponse de Plum Diamonds
Aneth, we're so honored to have been a part of this special process for you and couldn't be happier that you took a leap with Plum! We're here if we can help at all in the future - congrats!
The updates along the way that provided…
The updates along the way that provided a some good reassurance. The easy to use website and customization.
15 avril 2025
Réponse de Plum Diamonds
So glad the process was simple for you and that our communication was helpful. Thanks for sharing and come back to Plum again soon!
Everything was great! Plus awesomeee!
Everything was great, the wife LOVE LOVE LOVED the art you guys made! I really appreciate the awesome communication on the status updates all the way to the shipping. Apologies on the late verdict of how the customer service was but I was out of town. However, I will definitely tell anyone Plum DIAMONDs was an awesome experience. Thank you again!
28 mai 2025
Réponse de Plum Diamonds
Carl, we appreciate your kind words anytime so no apologies needed! We're so happy to be a part of your story ~ thanks for sharing your experience!
Awesome
Working with plum diamonds was a great experience. They made picking out a ring easy.
28 mai 2025
Réponse de Plum Diamonds
Hi Joe~we're ecstatic to hear that we helped make the experience simple and positive for you! We also truly appreciate the time you took to leave a review - much appreciated!
Exceptional customer service
Exceptional customer service. The ring exceeded my expectations with the craftmanship.
6 mai 2025
Réponse de Plum Diamonds
As we pride ourselves in both our service and craftsmanship nothing makes us happier than knowing we exceeded your expectations! Letting us know that means more than you know - we are so grateful. Please reach out if we can help at all in the future!
Knocked it out of the park!
I couldn’t have asked for a more personal and engaging experience. Renee guided me through the entire process with warmth, deep knowledge, and incredible patience—helping me gain clarity and ultimately find the perfect diamond. Even in Renee’s absence, the communication remained seamless and attentive.
PLUM truly raises the bar. Their integrity, energy, and dedication shine through in everything they do. It’s clear they love their work and handle challenges with grace and professionalism.
9 mai 2025
Réponse de Plum Diamonds
Wow, thank you so much for your kind words! We do love what we do but the clients make it worth it - we appreciate you! And, we appreciate that you cared enough to leave a review. Thank you for taking a leap with Plum!
Amazing Customer Service!
Repeat customer and will purchase from Plum again! Renee went out of her way to accommodate my rush request and was able to deliver to a FedEx office while I was traveling. Outstanding customer service!! Can’t say enough good things about Plum’s quality and team.
7 mai 2025
Réponse de Plum Diamonds
Hey Adam, we love our loyal Plum clients so thank you! And it was our pleasure to make it all work for you, we're so thrilled everything fell into place! We hope to see you again at Plum :)
Helpful!
I thought this kit was very helpful with picking what cut stone I liked the best. I tried a couple styles on at a different store but I wanted to take my time with what I really wanted so this was perfect. They ask what styles you like and send you mockup rings and loose stones. I kept mine for about 5 days and wore one ring each day to really get a feel for it. Would recommend to anyone!
29 avril 2025
Réponse de Plum Diamonds
Hey there, we are so glad to hear you took advantage of our kit and found a way to make it most useful to you! We love to hear how people use to determine what's best for them - we hope to make your real ring now that you've had a chance to experiment!
Amazing customer service and attention…
Amazing customer service and attention to detail. We love our rings and would recommend Plum!
28 avril 2025
Réponse de Plum Diamonds
We appreciate you! Thanks for caring enough to leave a review - they help more people feel comfortable taking the leap with Plum and so we can't thank you enough :)
Réponse de Plum Diamonds
Thank you! We will take that - we appreciate being acknowledged for our great service. We care about and appreciate each of our clients!
Engagement ring
Plum diamonds did absolutely amazing on my ring. It was exactly what I ordered and they had it made and shipped in a speedy timeframe! The ring is absolutely stunning as well! Cant wait to propose! Thank you plum diamonds.
6 mai 2025
Réponse de Plum Diamonds
Hey Jacob, we can't wait for you to propose either! We're so honored to be part of such a special time - an early congrats to you both!
Service Across the World
Not only was the ring perfect, customizable, and exactly what my fiancee and I wanted but they were able to meet an extremely demanding timeline and get the ring shipped to Asia in a rush due to complex personal circumstances. As stressful as things were the ring was not. Thank you to Plum for making the process easy, fast, and helpful!
28 mars 2025
Réponse de Plum Diamonds
Hi there! We were so pleased that we were able to figure out a solution for you and keep your timeline intact! We love when things can work out that way - and we are so thrilled to hear the ring is everything you both wanted! We'd love to see you at Plum again :) Congrats!
Communication was great
Communication was great. The band looks beautiful with the engagement ring. Couldn't be happier.
10 avril 2025
Réponse de Plum Diamonds
We're so happy the set is complete and that you love it! We were honored to have you back at Plum; we love our loyal Plum customers! Thank you again.
10/10 experience and product
I took a chance and ordered my first piice of jewelry online from a retailer I didn't know. Plum diamonds absolutely exceeded my expectations in every aspect. from customer service (I emailed with a customization request) to the piece arriving and being even more beautiful in person, the care and level of excellence of Plum was in every step. I will be ordering more pieces. Big box retailers have nothing on this company.
3 avril 2025
Réponse de Plum Diamonds
Tia, what a touching review! We appreciate our customers so much and are touched when they can see the effort we put in to exceed expectations from start to finish. We'd love to see you back at Plum again soon!
Réponse de Plum Diamonds
Hey Robert- we hope you do! We'd love to have you back at Plum. Thanks for trusting Plum and caring enough to leave a review - we appreciate it!
Plum makes finding your perfect ring easy and fun!
The entire experience—from start to finish—was simple and delightful. The try-on kit allowed us to make our decisions confidently and from the comfort of our home. The Plum team answered all our questions along the way, and we got our beautiful rings earlier than expected. We'll recommend Plum to everyone we know. :D
4 avril 2025
Réponse de Plum Diamonds
Stephanie, what a delight to hear you enjoyed everything from the try-on kit to the customer service to the finished rings! You got the full experience and it was our pleasure to be part of this special time for you. Congrats!
Excellent Experience
Amazingly enthusiastic team and extremely helpful every step of the way.
27 mars 2025
Réponse de Plum Diamonds
Hey Kara, thank you so much! We appreciate your kind words and we're so happy you found Plum
My fiance found the stone he wanted and…
My fiance found the stone he wanted and picked our my band so easy. Said they were responsive when he asked questions. My ring is absolutely gorgeous! I get some many compliments on it, and pictures does not do it justice!
20 février 2025
Réponse de Plum Diamonds
Thank you for sharing the experience you and your fiance had with Plum! It means a lot to us to hear that couples come away thrilled both with the service and the jewelry ~ we hope you come back soon!
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