Plum Diamonds Avis 

I recently purchased my wedding ring set from Plum Diamonds and could not be happier! From the start, the owner Kristy Cullinane went above and beyond. After I accidentally chose the wrong wedding bands, Kristy personally reached out to help me find the perfect match for my ring — and she nailed it!

Later in the process, I reached out to see if it would be possible to rush the order for a specific date. Not only did Kristy respond immediately, but she also kept in touch with me directly via text, providing updates and making sure every detail was perfect. You can truly tell she cares deeply about her customers and the quality of the work.

thank you for making such an important purchase so special!

As a Covid conscious couple, Plum Diamonds was the perfect way to try on rings and figure out what we liked without having to go in-store. The online selection process, the thoughtful customer service, the purchase discount, and the quick try-on kit refund were all incredible! We absolutely loved our experience with Plum Diamonds!

Communication, flexibility and availability

This is the route to go if you're considering Plum! Not only is their customer service top tier, but they allow you the hands-on experience you get in store from the comfort of your home. They have every option you could dream of and help get rid of any doubt when going the lab-grown route. A diamond is a diamond!

My wife and I love her new ring!
After being scammed on Etsy for her original engagement ring, we turned it chat gpt to research the most reputable online jeweler and Plum Diamonds was a top contender. We built my wife’s ring and it came out better than we could ever imagine! The process was so easy and clear and the ring came in just in time. We cannot praise Plum Diamonds enough!

Exactly what I wanted

I seriously couldn’t be happier with my engagement ring from Plum Diamonds! It’s absolutely gorgeous — super sparkly and amazing quality. My fiancé did such a great job picking it out!
We actually ended up deciding to go for a slightly bigger diamond (why not, right? 😍), and the return process was so easy. Kristy and Renee were amazing — they replied super fast, answered all our questions, and made everything simple. They even sent us a prepaid return label, which made the whole thing totally stress-free.
The customer service was honestly next level, and the new ring is even more perfect than I imagined. If you're thinking about ordering from Plum Diamonds, do it — they really take care of you and their rings are stunning! 💍✨

I can’t express how happy and pleased I am when I got proposed to. The ring was PERFECT. Everything from the moment I reached out to pick what I wanted until my boyfriend took over the process went so smoothly. Plum Diamonds have the best customer service.

I recently had the pleasure of working with Kristy at Plum Diamonds to create a custom engagement ring for my proposal, and I couldn’t be happier with the experience. From start to finish, the customer service was truly exceptional. Kristy and her team, especially Renee, were incredibly helpful, responsive, and attentive to every detail.

The final product was stunning—exactly what I had envisioned—and surprisingly affordable given the quality and craftsmanship. My proposal took place just this past week, and the ring made the moment even more special.

If you’re looking for a ring with both beauty and value, and a team that genuinely cares about getting it right, I can’t recommend Plum Diamonds enough.

This was one of the better buying experiences I've had. Renee and Kristy are fantastic and they worked very closely with me on design - exhibiting great patience! Highly recommend Plum!!

We received our engagement ring on July 3, 2025 (ordered on June 9, 2025) and it's absolutely beautiful! At first, I was very hesitant with ordering my ring online since we had a horrific experience with another jeweler that ruined the whole experience for me. I came across Plum and decided to do my research and a deep dive into their company, I read nothing but positive reviews and feedback. I was able to chat with Renee briefly and explained to her at the time my experience with the previous jeweler. She was very helpful, friendly and answered all my questions giving me reassurance. My boyfriend and I decided to go ahead and order my ring with Plum and I am soooo glad we did! The quality and craftsmanship is truly amazing! If you are reluctant to work with Plum, don't be! I can't begin to explain how happy I am with how everything turned out! Thank you so much Kristy, Renee, and Plum Diamonds!

Everything about my experience was excellent! The price for the quality of the diamond and ring was great. The customer service was impeccable. I needed rush delivery, and after there was a small snafu when FedEx failed to pick up the ring, Plum Diamonds drove the ring to my house to ensure it arrived before leaving on my trip.

The customer service is unparalleled. The Plum team is quick to respond to questions or requests and are happy to put together a custom kit to ensure you feel secure in your selection. No other company has provided anywhere near this level of service, which is akin to a luxury powerhouse brand. And to make things even better, the jewelry is stunning and well-made. I will be getting a complete set from Plum and hope to acquire more heirloom pieces in the future.

Kristy & Renee were incredible to work with. I'm beyond happy with the outcome of my ring and still can't believe it's mine. The whole designing process was flawless, and they really went out of their way to create the ring of my dreams for my 20th anniversary.
Thank you, Sarah

Kristy and her team were super helpful with anything I needed and delivered an unbelievable product.

The rings are beautiful. The customer service was impeccable. I truly felt valued and Renee was always helpful along through process. I highly recommend using Kristy and Renee. You will not be disappointed. Thank you to both of you for taking so much time and providing me the perfect pieces.

The communication was great throughout the whole process. It really seemed like they went the extra mile to ensure my peace of mind as I searched for the perfect diamond.

Just wanted to share my experience, I bought an engagement ring for my fiancé, she loved it. The quality of the diamond is excellent and it shines incredibly. Also, wanted to mention that the customer service was excellent, they quickly responded to all my questions and keep me updated about my order.

The customer service you receive is truly unmatched. From the moment we placed our order, we received PERSONAL email contact which remained consistent throughout the entire process to check in and update us on the status of our order. You will not find the same experience elsewhere. My Wife was literally speechless when we received her ring and we could not be happier. Thank you all for making this so easy and a special thank you to those who spent their time crafting this piece for us.

The diamond ring buying experience was very easy- they made it simple to design and choose the diamond you want with all the specific characteristics. My fiance loves it, and it looks more expensive than it is!