Communication has been excellent. The ring sample box was beautiful and so useful. I was a bit confused how to insert the 'diamonds' into the clamps. i would suggest encouraging users t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Communication has been excellent. The ring sample box was beautiful and so useful. I was a bit confused how to insert the 'diamonds' into the clamps. i would suggest encouraging users t... Voir plus
L'entreprise a répondu
The best experience possible. Very user friendly and when it came to shipping and keeping secret, I was able to make adjustments last minute. When I came back around to work on the wedding band, they... Voir plus
L'entreprise a répondu
I completely fell in love with this ring the first time I saw it in an ad, and after weeks of comparing different diamonds and second-guessing myself, I’m so glad I chose Plum Diamonds. The ring is... Voir plus
L'entreprise a répondu
I absolutely loved my experience with Plum Diamonds! I purchased the At-Home Try-On Kit and was so impressed with how easy and convenient the entire process was. Being able to try on different sty... Voir plus
L'entreprise a répondu
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.
5 S Wabash Ave. Ste. 704B, 60603, Chicago, Etats-Unis
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great customer service. beautiful piece for the price. excellent value

Réponse de Plum Diamonds
Beautiful tennis bracelet. Sparkles so much it hurts your eyes. Very fast turnaround!

Réponse de Plum Diamonds
The ring is beautiful! Your team went above and beyond to making sure I received this on time. Best customer service I’ve ever recieved.
Everyone with the company was so quick to respond, answered all my questions quickly and thoroughly. The design is beautiful, the shipping was quick and the box is beautiful.

Réponse de Plum Diamonds
I had a fantastic experience with Plum Diamonds. Renée was knowledgeable, patient, and very helpful throughout the entire process. She answered all my questions, provided clear information and videos, and made everything easy and stress-free. The ring is absolutely beautiful and exactly what I hoped for. I would definitely recommend Plum Diamonds.

Réponse de Plum Diamonds
Costumer service was phenomenal, and was willing to work with me. My email does not load while at work and they were willing to transition to text to help accommodate me. It seems like a small thing but I had a very tight deadline and being able to receive text updates I can see was great.

Réponse de Plum Diamonds
The most gorgeous ring I’ve ever seen in my life! I wouldn’t trade this experience for the world. I will sing praises from the rooftop forever!

Réponse de Plum Diamonds
Excellent customer service, quick communication, and the ring looked great!

Réponse de Plum Diamonds
I have yet to purchase a ring from Plum Diamonds, but I look forward to once I narrow it down to what I want. I am upgrading and can’t decide on just one! I have purchased 2 custom ring kits and have been super impressed with the communication.

Réponse de Plum Diamonds
Let me start off with that I would 10/10 buy from Plum again. I absolutely love the ring, and my now fiancé, loves the ring as well! We did the pre kit before and it was the best thing to do. That way when it came time to ask, I wasn’t trying to put on a ring that didn’t fit nor did she have to wait for a resize to show off the bling.
ONLY reason for a loss of star was the price of the band compared to the price of the lab diamond. We got a 1.5c in a top clarity and the band was the same price. It wasn’t anything fancy either. Take that as you’d like, I don’t know much about the cost of metals though lol.

Réponse de Plum Diamonds
Excellent customer service. Very responsive and received my order on time with a personal card and well packaged.

Réponse de Plum Diamonds
I ordered the at-home try on kit and was so impressed with the handwritten card, ring options, and overall packaging. This was my first experience trying on rings and it absolutely helped me not feel overwhelmed with the season of life I am in/entering into!

Réponse de Plum Diamonds
It felt very personable, even though I was ordering something online. It felt like they really took the time and listened to what I wanted and curated a box especially for me.
Plum diamonds delivered on its promise of creating a beautiful diamond tennis bracelet and matching necklace. The pieces are stunning. I highly recommend this store.
Everything from the beginning was excellent. Communication was clear and responses were very prompt.
When Renee and Kristi didn't have the earring studs in the carat size with the clarity rating, I ordered, they offered to either give a credit for a diamond of "lessor" clarity OR go up to next carat size. Easy choice for me GO UP. The diamonds were brilliantly clear and "sparkling". On Christmas morn my wife was thrilled with her gift. Thank You.
I really do not like filling these out and usually do not. However, the shopping experience with your company was exceptional. You had a real person answer the phone when I called to check on the order. They were pleasant to talk to and able to provide meaningful information about the order and the shipping. Your product arrived when you said it would and included a hand written note. You did things to make the purchase experience unique and extremely pleasant. Also I was not buying a very expensive item. I hope your company enjoys tremendous success.

Réponse de Plum Diamonds
Excellent quality and delivered on time as promised.

Réponse de Plum Diamonds
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