Plum Diamonds Avis 

396
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Communication has been excellent. The ring sample box was beautiful and so useful. I was a bit confused how to insert the 'diamonds' into the clamps. i would suggest encouraging users t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best experience possible. Very user friendly and when it came to shipping and keeping secret, I was able to make adjustments last minute. When I came back around to work on the wedding band, they... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I completely fell in love with this ring the first time I saw it in an ad, and after weeks of comparing different diamonds and second-guessing myself, I’m so glad I chose Plum Diamonds. The ring is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I absolutely loved my experience with Plum Diamonds! I purchased the At-Home Try-On Kit and was so impressed with how easy and convenient the entire process was. Being able to try on different sty... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier

Écrit par l'entreprise

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!). Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America. Together, we’ve been doing this for generations and will continue for decades to come! Through www.plumdiamonds.com, we bring one-of-a-kind, impeccable rings direct to you.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

396 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(396)

139 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Plum was wonderful to work with

Plum was wonderful to work with! Their communication in getting the ring to us safely was much appreciated. It is beautiful beyond expectation! Cannot wait to see my son's future fiancée's (hopefully) reaction to this stunning ring!

15 avril 2026
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Réponse de Plum Diamonds

We can't wait to see her reaction either - send pics! Congrats to the whole family - we're so glad you chose Plum!

Noté 5 sur 5 étoiles

I will forever recommend Plum to…

I will forever recommend Plum to whoever is looking for fine jewelry! 1) Tremendous communication, like seriously, top tier! Throughout the entire process they have been so fast to respond to any question or concern! 2) Quality product! Well made, ethically sourced, women owned and operated! 3) They make it easy! What could be (and usually is) a daunting task, they made it into a wonderful experience. Thank you so much!

7 avril 2026
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Réponse de Plum Diamonds

Thank you Audrey! We're so appreciative that you cared to share, and so touched by your kind words! Thanks for taking the leap with Plum and please come back again :) Congrats!

Noté 5 sur 5 étoiles

Superior customer service and products

I thought that their consistent communication made the entire process extremely easy. Their attention to detail captured all the special touches that I wanted and the end product was flawless!

10 avril 2026
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Réponse de Plum Diamonds

What kind words - we're touched! Thank you for sharing - hearing about your experience means a lot to us and future clients :)

Noté 5 sur 5 étoiles

Great Experience

Overall, the staff as a whole was extremely helpful for the whole process, answering my questions about any topic. I asked about payment options, stylistic ideas, and even shipping details, and I was not once treated rudely or left to wait. This was a very nerve-racking time for me, and the Plum Diamonds Staff did a wonderful job top to bottom.

25 mars 2026
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Réponse de Plum Diamonds

Thanks so much for the kind words! We realize this process can be difficult and stressful for some and we do our best to minimize that, remove the overwhelm and aim to make it fun. We appreciate you giving us the opportunity!

Noté 5 sur 5 étoiles

Ease of shopping and comparing…

Ease of shopping and comparing different items. Prices are reasonable. Great communication and customer service. Overall the process was smooth. I would recommend.

30 mars 2026
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Réponse de Plum Diamonds

We love hearing your experience with Plum went smoothly - goal accomplished! We appreciate the kind words and would love to work with you again.

Noté 5 sur 5 étoiles

Above and Beyond!

I was researching lab grown diamonds and which companies people had great experiences with, and I happened to see Plum Diamonds in Reddit with all great reviews. I looked them up and was thrilled to see how close they were to where I live.

I ordered the Try-On Kit first with a variety of settings and diamond shapes for my 10 year ring upgrade. I’m so glad I did because I went with a completely different style than what I originally was thinking about in my head.

I customized my ring setting, picked my diamond, and placed my order online. Communication from Plum went above and beyond. They reached out with every step of the process. They worked with me to have the ring dropped off at a secure location since I wouldn’t be home to sign for it.

A little more than 3 weeks later, I had my ring on my finger. And oh my goodness, it’s STUNNING! I can’t believe the quality, especially for the price. Ring shopping now is so different than it was 10 years ago, and had we known about Plum back then, we would’ve went with them originally.

10/10 recommend!!!

1 avril 2026
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Réponse de Plum Diamonds

Eeek, we're so happy you loved your experience with Plum, and loving the ring itself is, of course, the cherry on top :)Thank you for caring enough to share your experience and please come back and visit us again!

Noté 5 sur 5 étoiles

There was a FedEx issue with shipping…

There was a FedEx issue with shipping and Josh from customer service provided genuinely the best customer service I’ve ever received from a brand. He was proactive, understanding, and fixed everything. Once the band arrived, it was gorgeous and I’m so happy with it. Thank you!

20 mars 2026
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Réponse de Plum Diamonds

Yes, Josh is the best! He truly cares that each client gets the care they deserve and receives their packages on time in and in great shape. And of course...that they love their jewelry!

Noté 5 sur 5 étoiles

Everything was amazing

Everything was amazing, communication was great. She absolutely loves her ring would 100% recommend.

3 mars 2026
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Réponse de Plum Diamonds

We so appreciate your recommendation! It feels good to know that we succeeded in making your experience a lovely one - thanks for sharing!

Noté 5 sur 5 étoiles

Amazing and personalized service 2…

Amazing and personalized service 2 times out of 2. Will be back for a 3rd!

13 mars 2026
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Réponse de Plum Diamonds

We were thrilled to see you for #2 and we can't wait for #3! We love our loyal customers - thank you so much!

Noté 5 sur 5 étoiles

Exceptional Craftsmanship and an Outstanding Experience

I recently received the engagement ring, and I truly don’t have the words to express how impressed I am. It is absolutely perfect; beautifully crafted and even more stunning than I imagined. I’m confident she is going to love it.

From start to finish, the entire experience was exceptional. The communication, attention to detail, and overall level of customer care made the process smooth, enjoyable, and completely stress-free.

I’m incredibly grateful for the time and effort that went into both the ring and the service. It means a great deal, and I couldn’t be happier with my decision. I highly recommend them to anyone looking for both quality craftsmanship and a truly professional experience.

19 mars 2026
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Réponse de Plum Diamonds

Wow, thank you so much! You expressed our goal as we start with each customer - to lower stress and to exceed expectations from the initial inquiry through delivery day and beyond. Thanks for giving Plum a try and for spreading the word.

Noté 5 sur 5 étoiles

Dream Ring Secured

Plum Diamonds made sure I got my partner's dream design and made the whole process so smooth. Can't recommend them enough!

16 mars 2026
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Réponse de Plum Diamonds

Thank you so much! It was our pleasure and we appreciate that you trusted us in this process.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! I did a try on kit with them and will definitely be moving forward with them.

9 mars 2026
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Réponse de Plum Diamonds

We would be honored to make your real ring! So happy the Find Your Diamond helped you find Plum!

Noté 5 sur 5 étoiles

The Plum team was so helpful and great…

The Plum team was so helpful and great to work with! The ring is perfect.

6 mars 2026
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Réponse de Plum Diamonds

Devon, we couldn't be happier! Thanks so much for sharing and for being part of the Plum family :)

Noté 5 sur 5 étoiles

Try-on Ring Kit

I love how they offer so many options for the try-on ring kit! As someone who didn't want to go into a shop, this was awesome. I would recommend the try-on ring kit to anyone!!

13 mars 2026
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Réponse de Plum Diamonds

We LOVE hearing how helpful try on kits can be - and fun too! Thanks so much for sharing - we appreciate it!

Noté 5 sur 5 étoiles

matching my vision

I found the style I was looking for in an Instagram post I was put in touch with Kristy and Reene, they were a great help in getting me options of the stones I was looking for to match. The return policy, along with the yearly resizing and cleaning policy took away a lot of concerns.

5 mars 2026
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Réponse de Plum Diamonds

Justin, we're so glad Plum's policies and service eased your mind enough to give us a try! We love having you as part of the Plum family now :)

Noté 5 sur 5 étoiles

Renee & Kristy

From start to finish, Renee and Kristy were awesome to work with. They were extremely quick to respond to questions I had, and helped me find exactly what I was looking for. I can’t recommend them enough, they were extremely helpful and the ring looked great!

20 février 2026
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Réponse de Plum Diamonds

What kind words! We're so glad your experience was a great one and we appreciate that you cared enough to share - thank you!

Noté 5 sur 5 étoiles

A super sweet personalized experience

A super sweet personalized experience! Would absolutely recommend this women owned company to anyone browsing for engagement rings!!!

25 février 2026
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Réponse de Plum Diamonds

We appreciate you! Thank you for sharing :)

Noté 5 sur 5 étoiles

I really love getting an idea of my…

I really love getting an idea of my style and possible likes and dislikes from the comfort of my home. I didn't feel pressured by a jeweler to sell. I was rushed or overwhelmed. It was a great experience.

6 février 2026
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Réponse de Plum Diamonds

That's exactly the goal of our Find Your Diamond Kit! So much more freedom to really consider all options and think it all through - we're so grateful you shared about your experience, thank you!

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