Plumretail Avis 

Quick delivery and a good price so all good

What an excellent, super-fast delivery!
Love my candles, thank you.

Bought a modern cuckoo clock which was faulty. The customer service team was excellent sending out another and resolving it. The second clock works perfectly and I love it.

I ordered a cuckoo clock as a gift for Christmas. The price was spot on and delivery was quick. I would order online from this retailer again.

Excellent same day delivery, was very impressed, thank you. Denise

Best price I could find. Just what I wanted - Laura Ashley king size duvet cover in the colour and design which match my curtains. I'm very pleased 😁

Good quick delivery of product as requested.

Quick accurate and efficient

I ordered some led light candles. Two separate orders. The first order was disappointing. Marks on one of the candles. Second order was boxed differently and was more classy. Plus candles look better quality. One candle was missing the fake melted wax but maybe the tea lights don't have them. It seems there are different finishes. First order were wax, but shiny and don't look as good as the matt candles wax finish. Returns dealt with, no problem and refunds given. Free returns label which is great. I'm very happy with the candles I kept from the second order. 'Unique candles'.

Broken item. Had to return.

It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was kept up to date with emails from Plum Retail to confirm the order and the shipping. The duvet arrived just two days later and in perfect condition. I’m absolutely delighted with it and thrilled with Plum Retail’s excellent customer service.

Great delivery thank you

I purchased 2x Laura Ashley bedside tables through Plum Retail on 28th December 2024. They were not delivered until 1st May 2025! Then after only a couple of months using them, one of the drawers has completely collapsed and the surface on both is wearing off. After complaining I was told that the faulty drawer could be looked at, but they would not be able to do anything about the surface deteriorating. Bearing in mind we have only ever lightly dusted them and not cleaned with any cleaning products which could damage the surface.

Plum Retail/Laura Ashley arranged for a local furniture repair company to fix the issue with drawers. Upon his visit he completely condemned the drawer and told us that the surface finish on both tables had deteriorated because it had not been sealed properly before varnishing.

Considering I chose to invest a significant amount of money (£620 for two bedside tables) thinking I would be getting some high quality items for our home, I am appalled at the quality and I am still waiting for Plum Retail/Laura Ashley to resolve the issue on 28th October 2025.

The candles arrived and were faulty. They are expensive and I bought more expensive candles as I thought they would be better quality. No one has responded to my email and I am left with a candle that does not work. I hope this is resolved swiftly

Quick delivery -lovely duvet and great quality

Great product and quality provider. Items quickly dispatched and any enquiry quickly answered and resolved.

Fast delivery. Easy payment. Luxury item. Perfect.

Happy with the candles, and super fast next day delivery, thank you.

When I phoned they lady was very helpful and pleasant I have ordered a Laura Ashley sideboard
Much cheaper than other company’s