I ordered a Rose & Tulipani Literale trivet. It arrived within a couple of days which was great. However it was scratched. I emailed Plumretail and they answered within an hour or so sending me a retu... Voir plus
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Lisez les avis des autres
Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Voir plus
It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Voir plus
Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.
Coordonnées de contact
Gerrings, High Street, Iron Acton, BS379UG, Bristol, Royaume-Uni
- 07795820989
- sales@plumretail.com
- plumretail.com
4,6
Excellent
324 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Pretty Duvets and Pillow cases matching …
I was very pleased to find a duvet cover in the design colour quality and pattern I was looking for.
I ordered 2 the reason I only gave 4 stars
because I had to leave my name and number for a call back
I had to wait from Friday until first thing Monday morning I have the duvets at a good price and a speedy delivery just a shame I had to wait 3 days for the call back.
Iam very pleased with the duvets
And would buy from Plumbs again
No hesitation
23 février 2026
Efficient and quick delivery.
Ordering was simple, service was efficient and delivery quick.
28 février 2026
Plumretail very easy to deal with
Plumretail very easy to deal with. Had a very good experience and will use this company again.
13 février 2026
Nearly Five Stars
From order to delivery and nice quality furniture received, we were very pleased with our Plum experience. This would have been a five star review except for the delivery company. The actual delivery person was exceptional and very careful but he was by himself for a two man delivery. I was on hand to help but at nearly seventy years old moving heavy furniture around is not ideal. I stress again the delivery driver was exceptional and a total credit to his company.
10 février 2026
very fast delivery
2 février 2026
Very helpful customer service!
Very helpful customer service after the courier took longer than expected to deliver the item. Would recommend and would buy from Plum again !
19 janvier 2026
Laura Ashley furniture ordered
Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect.
Delivery team superb and couldn’t have been more helpful. Would definitely buy from Plumretail again.
13 janvier 2026
Avis spontané
Excellent and super efficient in all…
Excellent and super efficient in all aspects, Thank you
13 janvier 2026
Easy purchase…
A delay with dispatch but no problems at all otherwise. Looking forward to using the new quilt.
12 janvier 2026
Excellent service and delivery
12 janvier 2026
I ordered a candle from Plumretail
I ordered a candle from Plumretail, very happy with my purchas, good price, quick delivery and good communication.
8 janvier 2026
LED candle
Quick delivery, love my LED candles and remote which I purchased for my daughter
2 janvier 2026
Cushion arrived in good condition…
Cushion arrived in good condition though I had to chase it up. The customer service was good so I would order again
8 décembre 2025
Very efficient and helpful
Very efficient and helpful. Excellent service would definitely recommend and use again
29 novembre 2025
Fast Efficient Service
Item received in under 48hours at a peak time of the year.
Item exactly as described.
5 décembre 2025
Really good price easy to work website 🤗
5 décembre 2025
Item not delivered
The item was delivered to Argos, not to my home. Very unsatisfactory.
25 novembre 2025
Réponse de Plumretail
Hi there,
Thank you for your review, and we're sorry for the frustration caused.
I’ve looked into your order, and I can confirm that we did dispatch your parcel directly to your home address as requested. However, according to the DPD tracking updates, the driver attempted delivery and, after a missed delivery, DPD automatically redirected the parcel to your nearest Argos Pickup Shop for collection. This wasn’t something we requested or instructed - it’s a decision DPD make when a delivery attempt is unsuccessful.
I understand this wasn’t the delivery experience you were expecting. If you need any assistance with collection or have any questions about your order, please feel free to contact us at sales@plumretail.com and we’ll be happy to help.
Thank you for bringing this to our attention.
Warm regards,
Plum Retail
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