went early to get my 2 spaniels fitted for bullybillows harnesses and leads
UNFORTUNATELY the owner was off and the lady that came to serve us was rude dismissive and didn't understand her stock. she tried to tell me the harnesses were only for bully dogs...This is not true and when I showed her the stock in the shop. she stood with arms crossed and was dismissive .
the owner DID call me as soon as I emailed her about the problem And was VERY APOLOGETIC . she even rang back later to ask us to meet her. but we had moved on to another place. WELL DONE FOR PERSONALLY CALLING ME! This was great CUSTOMER SERVICE after her employee ruined my visit.

I was looking for a pair of premium dog goggles, and their site was the only one in the UK who had them! Not only that they had the goggles, but also a wide variety of lenses for them. Extremely pleased with that, the site is easy to use, and the delivery was prompt and fast. Extremely satisfied with the experience. Thank you for stocking with premium products that are hard to find in the UK!

One of the few stockists of Hurtta in the UK.
Orders arrive quickly and returns process is simple

Completely satisfied with the product, service and delivery. I contacted the store prior to purchase to confirm delivery details as I needed the item for the forthcoming weekend. Staff were friendly and helpful. Product arrived within 24 hours.

Podgy Paws Were fantastic and so helpful and Ashley Stewart was amazing and gave us lots of good advice

We always use Podgy Paws, the shop and their online shop for the Dog Copenhagen harnesses. Podgy Paws online shop was easy to use, super efficient, the item received was packaged in recycled paper and came via Royal Mail. We didn’t this time but have had to return items due to the wrong size, our measurements were out, in the past. There were no quibbles and items were easy to return. We will be back on our next visit to the Lake District or online if needed earlier. Thank you Podgypaws team & Billy.

ABSOLUTELY recommend for all your pet needs, staff very helpful, we rented a dog pram for our almost 16 year old springer and he loved it had a full day with him and connie absolutely great he was like a tank commander in the pram

prompt service. posted safely and well packaged.

Easy to navigate website. Friendly communication and great service.

Excellent service

Amazing experience with Carin in this unique pet shop.
Never had experience like that, when someone like Carin will assist to make sure you get the right size and product for your dog. Also the shop was so busy and the customer/doggie service was still excellent.
Can’t wait to visit next time. Thank you

Very happy with the dog carrier. It's good quality and easy to use. Prompt delivery and good communication from the company.

Ordered item and delivered very quickly no issues
I’ve used this company before and I had to return an item there was no problem returning my money

We got this for our new puppy so we can carry him around until fully vaccinated and old enough for longer walks. We called prior to ordering and the member of staff was very friendly and helpful. Ordering was easy and a speedy delivery too. We opted for a booster block which fits snugly in the bottom of the rucksack. The one criticism we have is there is no pocket to store anything. We didn’t want the rucksack with the detachable rucksack as it looked too bulky so a simple pocket on the back of the rucksack would have been perfect

Quicker delivery than expected - beat the earliest date by a day. Which meant I had the weekend to get my puppy used to the new rucksack

Always excellent quality and quick delivery

Fantastic place to buy pet supplies from. Ordered a backpack for our elderly dog and it arrived well packaged and quickly.

Easy to order, good value product and refunded quickly and easily on the size that I didn't want. Spoke to someone about this and they were really helpful. Would definitely order again.

Lovely dog carrier just hoping dog likes it 🐶😬