What a brilliant pet shop the staff are amazing. Our sale assistant Alex not only made Ethel the dachshund comfortable while fitting her with the correct size life jacket she explained where the jack... Voir plus
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Lisez les avis des autres
They do request reviews, actually, including Trustpilot, on the little cards they put in with your purchase. Lovely shop, huge range of doggy stuff including specialist harnesses for flotation, rain... Voir plus
Ashley advised us on the best type of harness for our terrier. She spent lots of time fitting the harness and advising us on the correct fit. We have now been using the harness for a few days and Mil... Voir plus
A delightful shop in the heart of Keswick, Cumbria. Upon entering, I was met with a wide array of equipment, foods, and accessories from a multitude of well-known brands, all displayed in easy v... Voir plus
À propos de l'entreprise
À propos de Podgy Paws Pet Shop
Écrit par l'entreprise
Podgy Paws
Shop K9 Sport Sack
Shop Rex Specs
Podgy Paws is a unique Pet Accessories Shop where you can shop either online or instore at our shop based in Keswick in the Lake District.
Established in 2006, Podgy Paws emphasis is on quality pet products at reasonable prices. We specialise in the 'Outdoor Dog' and we have sourced and imported many unique dog products. Have you heard of the K9 Sport Sack? Or Rex Specs? Have a look on our website to learn more!
We stock a large selection of waterproof jackets, backpacks, boots, collars, leads, harnesses, life jackets - in fact anything that you may need for your dog. We welcome customers to bring their dog instore for a fitting by one of our friendly, experienced team.
If you are unable to visit, you can shop with us online. Please be assured that we are an ethical business. We use eco friendly packaging that can be reused if a return is necessary. Neither do we make it difficult to return an item, all the information on how to do a return is in with your order including a printed address label.
And last but not least - we are real people on the end of a phone! Yep you heard that right - you can ring us for advice if you prefer on 017687 85407. How old fashioned is that?! Our web unit is manned Monday to Friday, the core hours being 10am to 3pm but we are often there outside of these hours too. Our Keswick Store can be contacted on 017687 73737, however please be aware they are unable to answer any queries about an online order.
Thank you for considering shopping with us, we hope to see you soon.
Coordonnées de contact
Tithebarn Street 4-6, CA12 5ED, Keswick, Royaume-Uni
- 017687 73737
- sales@podgypaws.co.uk
- podgypaws.co.uk
4,9
Excellent
1 k avis
Aucun historique récent de demande d’avis
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt and friendly service from a…
Prompt and friendly service from a local, independent company
13 février 2024
Réponse de Podgy Paws Pet Shop
Hi Katie,
Thank you for leaving a review and for supporting our small business.
Kind regards
#TeamPodgyPaws
Goods delivered on time and no…
Goods delivered on time and no problems.
Easy to use website.
21 février 2024
Réponse de Podgy Paws Pet Shop
Hi Gary,
Thank you for leaving a review and for choosing Podgy Paws. We hope to see you again soon.
Kind regards
#TeamPodgyPaws
Helpful advice and prompt service.
Bought an unlined coat for my dog. I narrowed it down to a choice of two. Podgy paws provided advice on sizing fit and features of the coats which were not obvious from the product pictures and descriptions. I received the coat within a few days of placing the order and it fits the dog well. Great service.
21 février 2024
Réponse de Podgy Paws Pet Shop
Hi Colin,
Thank you for leaving a review. We are pleased we were able to help you get the perfect coat for your dog.
Happy dog walking!
Kind regards
#TeamPodgyPaws
Always a pleasure
Always a pleasure dealing with Podgy Paws. Quick delivery and excellent customer service
24 février 2024
Avis spontané
Réponse de Podgy Paws Pet Shop
Hi there,
Thank you for leaving a review and for choosing Podgy Paws. We hope to see you again soon.
Kind regards
#TeamPodgyPaws
Fabulous strong collar and lead x great…
Fabulous strong collar and lead x great product and service. Happy to know the company is based in Keswick as I’m also a Cumbrian x
20 février 2024
Réponse de Podgy Paws Pet Shop
Hi Keith,
Thanks for the review. Great to hear from a fellow Cumbrian! Hope the rain isn't spoiling your dog walks too much!
We hope to see you again soon.
Kind regards
#TeamPodgyPaws
Réponse de Podgy Paws Pet Shop
Hi Philip,
Thank you for leaving a review and for choosing Podgy Paws. We hope to see you again soon.
Kind regards
#TeamPodgyPaws
So far so good with my 12 week Cavapoo
So far so good with my 12 week Cavapoo. She got the hang of me putting her in it straight away (with the help of her favourite treats). Once in she loved going out and about. I did a 10 minute walk to start but will increase as she gets accustomed. I think I could do with a booster as she’s sitting quite low. Only additional thought is a chest strap for the wearer would be good but all in all, well made, value for money and excellent ordering and delivery service 👍
19 février 2024
Réponse de Podgy Paws Pet Shop
Hi Sue,
Thank you for leaving a review and we're delighted to hear your dog is enjoying the K9 Sport Sack. With regards to the couple of points that you raised; we do sell light weight booster blocks which are designed to fit perfectly if you think that would be of benefit for your dog, they are on our website. Also, the K9 Sport Sack brand has quite a few models in the range, many do have the sternum strap that you suggested. The higher up the models you go, the more features they have.
Thank you once again for the review and happy dog walking!
Kind regards
#TeamPodgyPaws
Visited the shop in person
Visited the shop in person rather than online. The shop is great with loads of choice they also have some fab pet items that you wouldn’t find in most pet shops! Pricing was very reasonable and they also had a little sale on as well. My only issue was the staff were very unwelcoming we felt like we were imposing. They avoided giving ours or any of the other dogs in the shop a treat or a fuss and the only time we were spoken to was to tell us that one of the items we’d picked up was non refundable, the same woman served us behind the counter was rude and made us feel very uncomfortable. By the sound of the other reviews we must’ve just visited on the wrong day but unfortunately won’t be rushing to go back anytime soon.
20 février 2024
Avis spontané
Réponse de Podgy Paws Pet Shop
Hi there,
Firstly, thank you for taking the time to leave us some feedback. I'm really sorry to hear you have had this experience in our shop - this is certainly not the customer service we strive for. I would really appreciate it if you would email me on chris@podgypaws.co.uk with some more details so I can identify where we've gone wrong and ensure this doesn't happen again.
Kind regards
Chris
Kind regards
#TeamPodgyPaws
Réponse de Podgy Paws Pet Shop
Hi Wanda,
Thank you for leaving a review and for supporting our small business.
Happy dog walking!
Kind regards
#TeamPodgyPaws
Good quality product
Good quality product
Delivered in record time
Good service. Would definitely use Pody Paws again.
16 février 2024
Réponse de Podgy Paws Pet Shop
Hi Rhonda,
Thank you for leaving a review and for choosing Podgy Paws. We hope to see you again in the future.
Kind regards
#TeamPodgyPaws
Great customer service, 100% recommend!
I ordered a gorgeous harness for my dog which ended up being a bit too small.
I contacted Podgy Paws via email who responded straight away and upon me returning the harness back to them, a replacement was sent out immediately so I only waited a few days for another!
I love the colour of the harness, it fits lovely and my pup looks super handsome!
Thank you for the quick turnaround!
Great customer service, I would 100% recommend them to anyone!
8 février 2024
Réponse de Podgy Paws Pet Shop
Hi Kayleigh,
Aww what a lovely review - thank you so much. We're pleased we got you sorted with the right size in the end. And we agree - the DOC Copenhagen colours are gorgeous!
Happy dog walking!
Kind regards
#TeamPodgyPaws
Purchase of dog coat
I purchased a coat for my Giant Schnauzer unfortunately the size wasn't suitable and staff have been so helpful in exchanges and finding suitable replacement
Highly recommend
12 février 2024
Réponse de Podgy Paws Pet Shop
Hi Elaine,
Thank you for leaving a review. We're delighted to hear we got you sorted with the right size in the end.
Happy dog walking!
Kind regards
#TeamPodgyPaws
Quick fast delivery
Quick fast delivery, alongside great communicative care, if requiring exchanges.
14 février 2024
Réponse de Podgy Paws Pet Shop
Hi Heather,
Thank you for leaving a review and for supporting our small business.
Kind regards
#TeamPodgyPaws
Great service
Was looking for a rucksack to take my small dog hillwalking when I stumbled across Podgy Paws. Great online shop and was kept updated regularly on when I could expect my item. Parcel arrived promptly - can’t wait to try it out!
13 février 2024
Réponse de Podgy Paws Pet Shop
Hi Helen,
Thank you for leaving a review. We hope all is going well with your K9 Sport Sack and you and your pup are having lots of adventures.
Kind regards
#TeamPodgyPaws
I would recommend this shop
Great service thank you. I know this shop as we lived in Keswick previously and went there many times.
Was delighted to find the item I needed was stocked by them and they were able to send it to us.
12 février 2024
Réponse de Podgy Paws Pet Shop
Hi Caroline,
Thank you for leaving a review. I bet you're not missing the Keswick rain?! It's chucking it down as I write! Thanks for supporting us online and we hope to see you again soon.
Kind regards
#TeamPodgyPaws
Ordered an all in one cost
Ordered an all in one cost. Came quickly and fits perfectly
13 février 2024
Réponse de Podgy Paws Pet Shop
Hi Nicole,
Thank you for leaving a review and for choosing Podgy Paws.
Happy dog walking!
Kind regards
#TeamPodgyPaws
Love this shop
Love this shop, always visit when we’re in Keswick and our go to online! they do the best stuff for our boy and I love the dog friendly guide!
12 février 2024
Réponse de Podgy Paws Pet Shop
Hi Olga,
Aww that a lovely review and thank you for writing it. It always puts a smile on our face when we hear our customers enjoy both the instore experience and also our online shop. We hope to see you again soon.
Kind regards
#TeamPodgyPaws
Our border collie has been diagnosed…
Our border collie has been diagnosed with an auto immune problem affecting her eyes. As we have to closely monitor UV Levels these goggles are a must when the levels are higher during Spring and Summer and her eyes require protection. After searching we found Rexel and Podgy Paws Pet Shop.
Fortunately being diagnosed before Xmas has given us the time to find the goggles and train her to wear them ready for Spring. They are such a good fit and she seems quite happy to wear them so we are so glad to have found Podgy Paws. Their excellent service has made a difficult time for us so much easier than it could have been. Thanks
12 février 2024
Réponse de Podgy Paws Pet Shop
Hi Shirley,
Thank you for leaving a review. We're so sorry to hear about your dogs eye problems. We hope the Rex Specs help her enjoy life a bit more.
Kind regards
#TeamPodgyPaws
Easy to order came when it said it…
Easy to order came when it said it would. The suit really works by keeping the mud off and only his feet need a brief hose off!
Loop prefers the suit going on ( a little difficult) than hosing down after his walk.!
12 février 2024
Réponse de Podgy Paws Pet Shop
Hi Judith,
Thanks for leaving the review and so pleased to hear that Loop enjoys the suit more than the hose down!
Happy dog walking!
Kind regards
#TeamPodgyPaws
Réponse de Podgy Paws Pet Shop
Hi Samantha,
Aww that's so lovely to hear. Thank you for leaving a review and for supporting our small business.
Kind regards
#TeamPodgyPaws
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