I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... Voir plus
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Lisez les avis des autres
Order is easy. Dispatch time is prolonged. Received parts are as ordered.Delivery trough Aramex is significantly extended. This company has horrible reputation in Brisbane. My case is the same as many... Voir plus
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... Voir plus
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Coordonnées de contact
27 Badgally Road , 2560, Campbelltown, Australie
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4,6
Excellent
424 avis
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Price good, after service helpful
Price and Delivery good, Mis-mathed couplings a problem, Assisted with free O-rings to mitagate a couplng leak,
30 mai 2025
Exemplary service from Pool Set.
I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through some photos to show the issue. The response was quick and hassle-free—David, who handled my purchase, organised to send a replacement straight away.
I really appreciated how easy the whole process was. There was no back-and-forth or stress, just great customer service and a prompt resolution.
Big thanks to David and the team for standing by their product and making things right so quickly. Highly recommend!
20 mars 2026
Avis spontané
Excellent service
Excellent service. Our pool has never looked better. Pool Set Pty Ltd provides top quality work and reliable maintenance
13 décembre 2025
Avis spontané
Disgraceful service
Disgraceful service! Not even worthy of one star… Only been trying to contact Pool Set at least 40 times by phone over the last 4 days with no answer. Have even tried their support email and website contact page and still nothing after 4 days. Beware!
10 novembre 2025
Avis spontané
Spa pump blew up. No response regarding this
Bought a spa pump that I used 4 times and it blew up on the fourth use. Thankfully I moved out of the way in time as I heard a loud noise before hot water and steam came firing out of the pump. Contacted the company multiple times and heard absolutely nothing back.
11 juin 2025
Avis spontané
Réponse : Pool Set Pty Ltd
Hi Caitlin - very sorry about this item as we haven't had such a thing happen previously - we will replace this item immediately
Can't ask for more than that
No problems with website, ordering, delivery and or the product.
Great value for money and simple online shopping.
Can't ask for more than that.
7 août 2025
Réponse : Pool Set Pty Ltd
Hi Mark - we can fix this with the addition of hose floats - I'll give you a quick call to explain how
Good service and good quality
29 juillet 2025
New Pump
Pump arrived in good condition in a short amount of time. I had to alter the pipe fittings (Different threads), the new pump runs quietly and smoothly.
28 juillet 2025
Easy website to use and delivery was…
Easy website to use and delivery was very quick.
14 juillet 2025
Excellent Service
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing wrong with it other than not suiting our purposes, so we'd happily return to shop again.
25 juin 2025
fast efficient
13 juillet 2025
No problems with ordering delivery 👌…
No problems with ordering delivery 👌 I'll be back great products great price recommend to all my friends with pools or spas
10 juillet 2025
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