Pop-A-Lock Locksmith Avis 

Called due to key fob failure, a sneering service stated they would have a locksmith call back, and of course no one called back. Pop a lock Peoria, AZ definitey will not call them again.

The young man was extremely nice and professional however he had to use my tools to do his job sorry I will try not to use this company again

POP-A-LOCK Las Vegas/Henderson
ZERO INTEGRITY; ZERO HONESTY; ZERO VALUES.
don't take my word, look at the other one star reviews. I'll be inquiring how they maintain a 4.9, which appears to be a lie as well? This company could have endangered lives? The tech that called her, was rude and insulting nor would give his name. I chose them because they said they could be there in an hour. LIE. Pam in the office kept repeating the lie, over and over and over. never showed. It was 112 yesterday, thankfully my loved one wasn't on side of the road with dead battery. She was near a business. Imagine your loved one broke down with dead battery on side of road and Pop-A-Lock says they can be there in an hour but never shows. What would be the liability of the company if that person perished in extreme heat. This is what could have happened to my loved one yesterday on 7/3/23. They never said they couldn't make it, only they were coming. I was over 120 miles but finally made it, to change the batter in 20 minutes myself. Bob the manager called and apologized, but for what? His consistent lack of integrity. His failure to do his job? His lack of understanding of a schedule. His poor professionalism?
All in All, this company, once proud and reliable, has become nothing more than a sham, a scam, and not worth the call. Please call Another Auto Association instead, especially if someone's life could be in danger.

Pop A Lock Kona Locksmith is absolutely horrible. At first the guy came down to my house to figure out what was wrong with my car. He said one of my fobs was no good & he had to place an order for a new one. He plugged his tablet into my car & taps on the screen after unplugging from my car he said he’ll be back in two weeks, two weeks before today within those two weeks the programming was messed up, the check engine light on, the key symbol on the dash was red and my car showed I had no gas, this all happened after he unplugged his tablet from my car. I filled up the gas the day before he came down, he said there was a mechanical issue, then gets mad at me, drops the F bomb & then says he can’t fix my car. So I took it to Pre Owned Motors & they found the problem. They found a bunch of codes on my car that he purposely put there when he stuck his tablet plug into my car & after all of that, Pre Owned Motors found that it was just the push/start button unit that needed replacing. Unbelievable I was about to pay $280 to fix something that never needed programming & more problems would persists afterwards I would rather pay more for a correct diagnosis by an honest professional rather than paying less for lazy half ass job that someone else caused. I will never use Pop A Lock Locksmith service ever again. Very unprofessional & the guy SERIOUSLY has a major attitude problem. Would you rather pay someone for great service or a half wit that causes more problems & then say they can’t fix it when they are the very one’s who caused it in the first place.

Tech 003
Eric Hurst
Tallahassee, Fl
5-19-23
Eric was here to change my tire within an hour of my call. He kept me informed of his eta and when he got here, was very professional and courteous. He has my new tire on in no time. Hopefully I won’t need this service again for a while, but if I do, I’ll ask for Eric again!

Terrible
I had an experience similar to the reviewer below me.

The individual they called out was being super disrespectful and rude, which I don't tolerate. When I told him he didn't have to be an a$$hole he told me to get an uber, **** myself, and he drove off.

I just recently got help from one of the locksmiths at Pop-A-Lock, and he was all-around great, very courteous, and timely. He showed up and said it would be taken care of in 10 minutes and he had it done in less time than that. Justin was his name, Very efficient and professional worker. Definitely will recommend him to anyone who has any issues regarding their vehicles or any other services provided by Pop-A-Lock.

On March 8th 2023 at 8pm in the evening I called Pop A Lock to request a Driver for my Car was in the Anti Theft mode with my Keys stuck in the Ignition with the doors Locked were!!! I also needed a Jump start and a Spare 🔑 made.. The Dispatcher had John call me and I explained what I needed but He never Showed Up😟 Being angry and upset I called Pop A Lock back the next day and Reported John! The dispatcher was very annoyed at John's behavior and said she would make a Complaint and have the Manager give me a Call! Within 10 minutes the Manager ANDREW called Me and he was at my house Within 20 minutes! He unlocked my Car, Jump started me, and Made me a Spare🔑 But that's Not the End of the Story! He left and about an Hour later I went out to my Car to Leave and it wouldn't Start. I immediately called him but by that time he was in Galveston on another Job but Promised me that he would be at my house the next morning at 9:30am. And even though he was scheduled Off he Was there..And not only did he Give me a Boost but that Gentleman followed me All the Way to Auto Zone and Stayed with me Until they Installed a New Battery!!! Now that's what I call Excellent, Extraordinary, Customer Service 💯 ANDREW(Mgr) I will Never Forget your Kindness you went Above and Beyond the Call of Duty Sir😊

How do you charge me and make me sign a receipt about satisfactory service before doing the service? The website even says you aren’t charged until completion of service. This the first technician I had to pay before the service. And then the service didn’t even help me. I will be disputing this charge with my bank.

Expensive , 250$ for 2 minutes

The driver told my wife that if she wanted a boy she should give him a call. Then proceeded to stare at my 17 year old to the point she got so uncomfortable she drove off. Then he told my wife how beautiful her eyes were And how pretty the girls were. When I called the Owner he laughed the situation off then he called my wife a liar and told me he wasn't going to do anything about it. The driver's name Is Philip Maman. Very disappointed and they're completely unprofessional behavior I hope this reaches somebody before he does it to their wife!!!

Randolph was very nice and came
Very fast! He added the gas and I was able to go.

Morgan came out in a flash, and gave me a much needed service. Very polite and helpful. Pop-a-lock is definitely my go to Company for any emergency service. From a lockout, flat tire, battery jump, I used them for all. Remember to request them with your car club, because you will be exempted from some horrible service that I have experienced from others.

I couldn't believe the cost to unlock my house door. $95. It would have cheaper to break a window for sure.
At my age of 83. I thought it to be outrages!

Lakeland, Fl.

The worst key guys I have ever dealt with I was trying to get a key made and the guy Wess Gilliam said he would take him a hour to make my key and he could make 3 keys by the time he could make mine so he didn't want to do it because he would make more money on the other keys their about money not the people

Stu was great, came as quick as he could. Great service

They take sooooo long and they advertise $35 and when they finally get to your location hours later they stick you with a $90 charge. Steer clear of this company, find some other lockout service.

more expensive
Ridiculous price

I give them absolutely 1 star. Had them come out to replace my son's battery 8 months ago and the battery is now dead. I have asked for the warranty information and they don't seem to have an idea of whom handles the warranty. I contacted interstate and they were helpful in telling me what our next steps should be. Pop A Lock customer service people are very lack luster and absolutely a waste of space. I am absolutely disappointed with the service. I will definitely avoid them from here on out.

This place is the bomb.com. After 2 and half hours of waiting and calling 6 other locksmiths, POP-A-LOCK to the rescue. I called the office, the lady (cannot remember her name) was so nice and helpful. She Said service help could be out in about 20-30 minutes. Which was just fine. I got a call from Charlie, who was on the way. Confirming he was 30 minutes out and on the way. Then about 10 minutes later, Charlie called back to tell me that was going to be a tad longer since there was a little traffic. Which was fine, ( heck I have been waiting this long, what’s a few minutes longer?) . He got to my house, and got my house unlocked in under 5 minutes. We learned Charlie was the manager, he was punctual, kind, professional and very affordable. Especially with other quotes with price ranges from $75-$275 dollars as “estimates”. So grateful for these guys and will only use them in the future.