Popcard has been a great investment for my business. It makes it incredibly easy for customers to leave real, honest reviews right on the spot. Since using it, I’ve noticed a steady increase in aut... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good customer service, also user friendly. Cards make it easy for customers to leave you a review.
I placed an order for a Valentines Card on January 23rd. That's THREE weeks before Valentines Day. I get a notice a week before Valentine's Day that their "shipment" from China hasn't arrived yet an... Voir plus
We love our pop cards, they have allowed us to capture more customer reviews by making it easy for our technicians and customers to leave/receive 5 star reviews. We now have almost 1,000 5 stars acros... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sale of professional equipment to improve online visibility
Coordonnées de contact
4300 Ridgecrest Drive Southeast, 87124, Rio Rancho , Etats-Unis
- +1(575)242-1844
- contact@popcard.io
- popcard.io
3,9
Bien
248 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Does what it promises, as long as you do too!
Great product, does what it promises, as long as you do too!
1 juillet 2024
Pop cards have made it so easy for our…
Pop cards have made it so easy for our customers to leave reviews- there has been ahuge increase in reviews since we got the pop cards
19 juin 2024
Great tool for expanding business.
Great turn around and a great product. Pop cards are an essential tool for growing your business and acquiring quick feedback from clients.
1 juillet 2024
This card is so helpful to enable customer engagement and action!
This card is so helpful to enable people to provide their review right after their experience!!! I know this is increasing the number of Google reviews we get!!
13 juillet 2024
Avis spontané
took a long time to come
took almost 10 days for the cards to come in. was not expecting that.
28 juin 2024
Horrible customer service
Horrible customer service. Made a mistake in shipping address tried contacting immediately after placing order. No phone number... sent emails. Response next day telling me it was already shipped and nothing they can do. Wasn't true..It didn't ship for another 3 days.
28 juin 2024
Réponse : Popcard
Hello Jason, we are truly sorry to hear that your experience with our customer service did not meet your expectations. We understand how frustrating it can be to encounter issues with an order, and we sincerely apologize for any inconvenience caused.
It seems there was a miscommunication regarding the shipping status of your order. We assure you that this is not representative of our usual service level. To make things right, we will be reaching out to you directly via email to discuss the best way to resolve this issue to your satisfaction.
Once again, we apologize and thank you for bringing this to our attention.
Sincerely,
The Popcard Team
Since we have started using Popcard
Since we have started using Popcard, our reviews have doubled and our rating has improved drastically.
Nothing but good things have come from us using Popcard!
11 juillet 2024
Avis spontané
Precaución. Esto es una estafa.
Se trata de una estafa. Parecen una compañía seria pero yo fui estafado por ellos y siempre me han contestado rapido pero sin resultados. Mi dinero está en sus manos y yo nunca recibi mi producto. No se dejen enganar ni permitan que a otros les suceda.
8 juillet 2024
Avis spontané
Réponse : Popcard
Hola Humberto,
Lamentamos mucho escuchar sobre su experiencia y la frustración que esto le ha causado. Esto no representa el servicio que nos esforzamos por brindar. Entendemos lo molesto que es no recibir su producto a pesar de nuestra comunicación.
Por favor, contáctenos directamente en contact@popcard.io con los detalles de su pedido para que podamos investigar este problema con urgencia. Su satisfacción es nuestra prioridad y estamos comprometidos a resolver este asunto para usted.
Gracias por su paciencia y comprensión.
Atentamente,
El equipo de Popcard
happy client
An easy way to ensure customers are rating your business while providing valuable information for future clients.
19 juin 2024
Great tool for your business
Great tool for your business. Easy for the costumers,
I am very happy with the results.
5 juillet 2024
Avis spontané
The Easy process of ordering was as easy as…
The process of ordering was as easy as advertised.
Once received the product was ready to use immediately, There was no down time between delivery and functionality.
19 juin 2024
Réponse : Popcard
Hello Joe, we are truly sorry to hear that some of your cards are not working. This is not the standard of quality we strive to provide, and we understand how frustrating this must be for you.
We are currently investigating this issue to understand what went wrong in your case. Please contact us at contact@popcard.io with more details about the problem, and we will look into this matter urgently. Your feedback is invaluable to us, and we are committed to resolving this issue for you.
Thank you for your understanding and patience.
Sincerely,
The Popcard Team
Very pleased with this POPCARD and it…
Very pleased with this POPCARD and it works great!
So convenient to carry it with me at all times so I can remember to ask for reviews and get them fast and efficiently !
Love it!
19 juin 2024
Impeccable customer service
So I actually had a user error my pop cards arrived and they weren’t working and come to find out I never put the link to my page to get the reviews! I emailed pop card and got a response from Liz IMMEDIATELY and she continued to help me and get my cards up and going at 11pm. Now if that’s not customer service I don’t know what is!! We have bought pop cards in the past and recommend them for any business looking to boost their customer feedback. But you go with pop card because of people like Liz.
30 juin 2024
Avis spontané
Stay away crooks
Worse company ever. Never got my card they sent to wrong address when I specifically change address. Do Not Use Then they want you to pay $1.00 to talk to customer service??? Are they out of their minds!! Please Do Not Use this Fraudulent Company!! You’ll pay for your card and never get it!!! It was even still in there facility and they said they could.t stop it and Id have to go collect it from the wrong address... even though I told them when I ordered it the billing address was still my old address but shipping was new and gave it to them. More lies.
22 juin 2024
Réponse : Popcard
Hello Hugh, we are truly sorry to hear about your frustrating experience with our service. It is our goal to ensure every customer has a positive experience, and we regret that we fell short in your case.
It seems there was a mix-up with the shipping address despite your instructions, and we apologize for any inconvenience this has caused. We are committed to making this right for you. Please reach out to us directly at contact@popcard.io with your order details, and we will ensure your card is sent to the correct address promptly.
Thank you for bringing this to our attention.
Sincerely,
The Popcard Team
Just received my order of 5 Popcard…
Just received my order of 5 Popcard stands. Larger than expected and worked out of the box! No app needed to download Definitely will be buying more when I open my second location
15 juin 2024
The Popcard card has made it easy for businesses
The Popcard card has made it easy for my clients to provide a review for my business. You can take the card with you anywhere you go and it's very convenient to use. People have asked about the card so that they can use it for their business. I would definitely encourage business owners to use it.
22 juin 2024
Avis spontané
Customer services and Food always…
Customer services and Food always amazing.!!! Love this place.
25 juin 2024
Avis spontané
Pop card really makes a difference
Pop card really makes a difference, I got 800 reviews in two months and that’s move my rate to 5 stars
24 juin 2024
Avis spontané
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