NON EXSTISTENT CUSTOMER SERVICE. Emailed 3 times through out the month, called 4 different times on the days YET no replies or answering on any form of contact. If you need spare parts for their... Voir plus
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Lisez les avis des autres
A great price on what I was looking for, brilliantly quick customer service response and resolution when I emailed them with a query. Delivery was next day as promised, and everything was packaged r... Voir plus
I've placed numerous orders with A1 Equipment over the past two years and am delighted with both the products and the service received. On one occasion, an item from my order was omitted in error but... Voir plus
L'entreprise a répondu
I’ve been buying from A1 Equipment for over 4 years, and they have never let me down. I’ve always been able to rely on them, even in sticky situations, and they’ve consistently delivered on time. Thei... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
A1 Equipment is a family-run UK supplier of fun food machines and ingredients, serving businesses since 1986. We help cinemas, events and attractions boost profits with high-quality popcorn, candy floss, slush, churros, nachos, waffles, doughnuts, crepes, snow cones and much more! As the official UK vendor for Gold Medal USA, we provide reliable, efficient machines and great-tasting products at competitive prices. We pride ourselves on friendly, knowledgeable service, fast next-day delivery on orders over £150, and a simple 30-day return policy. Every machine includes a one-year parts and labour warranty in the UK, giving you confidence with every purchase. With decades of experience and strong relationships with leading manufacturers, we focus on quality, value and customer satisfaction. Whether you need equipment, ingredients or expert advice, we are here to help your business grow.
Coordonnées de contact
Eastman Way, HP2 7DU, Hemel Hempstead, Royaume-Uni
- 02082023928
- sales@a1equipment.co.uk
- popcornandcandyfloss.com
4,1
Bien
167 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Waste of time
Waste of time.
They just after your money
There warranty means nothing but bull shi**
21 octobre 2022
Very happy with the service and posted…
Very happy with the service and posted straight away . All the products I ordered I was happy with
7 novembre 2022
The whole transaction was quick and…
The whole transaction was quick and easy with no issues.
23 septembre 2022
Very large tub
Very large tub, didn’t expect it to be so big. Good value for money, fast service
21 septembre 2022
I've been getting products from A1 for…3 years
Great service as always. When I first moved into this industry I visited the store and the staff were very helpful and informative and made it easy for me to pick the products and supplies that best suited my needs at the time.
15 janvier 2022
Massive bag of delicious popcorn
Massive bag of delicious popcorn. Arrived the following day well packaged. Went down a storm at our party.
26 septembre 2022
Brilliant service
Brilliant service, we bought ready made popcorn for our popcorn machine ready for the wedding because we didn't have a PAT cert for the machine. It arrived the next day fresh and went down a treat on the day
Product price and service is unbeatable
21 septembre 2022
Amazing service every single time!
Amazing service every single time!!
Delivery is always so good & customer service is 10/10!!
So reliable and so friendly ☺️
16 septembre 2022
Always speedy service
19 septembre 2022
Good products
Good products. Quick delivery. Misleading when applying discounts/VAT as this messes up the eligibility for free postage.
22 septembre 2022
Ive been ordering from A1 for a few…
Ive been ordering from A1 for a few years and have never had any issues. Great products, great delivery service.
26 septembre 2022
Avis spontané
Easy experience
The product came quickly and was exactly as described - everyone enjoyed it! We will continue to use it for the rest of the programme.
22 août 2022
Great and fast service
15 juillet 2022
I ask many times for next day delivery…
I ask many times for next day delivery and they answer me for soure you received tomorrow but never this happen. I go to myself in delivery partner and collect beacouse I need the products.
1 septembre 2022
Equipment came on time and office where…
Equipment came on time and office where a great help letting me know when it would arrive as I needed popcorn machine urgently. Staff very helpful
9 août 2022
A wide range of supplies and equipment…
A wide range of supplies and equipment …. Excellent customer service and fast delivery… I’m never disappointed..
7 août 2022
Terrible Company Focussing on Profits not Staff or Customers
This is a terrible company that is just looking to make profits quickly. If you want to buy popcorn or candy floss equipment or supplies, buy from Nisbets or CFW, don't buy from a company that doesn't understand how to set up a company with a good working environment for its staff members.
5 août 2022
Avis spontané
Good service and great product at a…
Good service and great product at a very good price
23 juillet 2022
Réponse de A1 Equipment
Hi Karen, it's great to hear that you like your Flossugar products and the service that we provided.
Always good products speedy delivery and good communication
Good products as always we always have will buy our supplies from a1
18 juillet 2022
Réponse de A1 Equipment
Hi Steve, it is always great to hear a regular customer like yourself is happy with their products and our service.
Delighted customer
The ordering process was easy and delivery was quick.
Popcorn was fresh and tasted amazing.
18 juillet 2022
Réponse de A1 Equipment
Hi Rashidat, thank you for your feedback, we are happy to hear that the popcorn was fresh and tasted amazing.
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