I really like the furniture and the overall design, but I have to give it 3 stars because the quality of the finishing has been disappointing for the price. Since the furniture arrived, I’ve noticed s... Voir plus
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I really like the furniture and the overall design, but I have to give it 3 stars because the quality of the finishing has been disappointing for the price. Since the furniture arrived, I’ve noticed s... Voir plus
L'entreprise a répondu
The couch was on preorder so it did take some time to deliver. The velvet is beautiful and it’s pretty easy to unbox the couch. My biggest problem is that each piece of my couch is a different color.... Voir plus
The company is very responsive when asking questions and my preorder sofa came faster than I anticipated! The information they have regarding restock and product information is very accurate. Also my... Voir plus
L'entreprise a répondu
A piece of my couch came in slightly damaged. I bought shipping insurance but the shipping company was trying to not give me any sort of refund/replacement. Pop Maison stepped in and made sure I got m... Voir plus
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A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Beautiful barstools from a great business!
The Nice 27" Rattan Upholstered Counter Stools are everything I was hoping for and just as the pictures show. The design is elegant and warm. Every detail fits together well. The bouclé fabric is textured so beautifully. The rattan keeps the barstool light in your space without making it overwhelming. And metal frame makes the barstools feel extremely sturdy. This barstool design is exactly as described organic, modern and cozy.
On a separate note, the customer service team for Pop Maison are wonderful. I reached out before my purchase with questions and received excellent guidance. After I received my barstools, I had a few more questions and the customer service team were there every step of the way trying to help me. Great experience overall!
The chairs are great quality and exactly as pictured! One of the screws was damaged upon arrival and they quickly sent a replacement and followed up to ensure everything was all set. I appreciated their attention to service!
I ordered a 40" round coffee table listed at 72.75 lbs. The item I received arrived in a box measuring 27.25" × 18.3" × 10.5" and weighs approximately 22–32 lbs, which cannot match the listed dimensions or weight. It's remains unopened and I'm awaiting a response to my inquiry.
Amazing experience and products! Everything came out so well and it’s high quality furniture at a good cost. I was missing 2 chairs from FedEx and when I reached out and told them the issue, they had the new chairs sent to me within the week! I hope they come out with bedroom furniture soon because I love their stuff.
Pop Maison was amazing throughout the entire purchase process. I was nervous the table I bought wasn’t going to fit in my space and they assured me I would be able to test the table out and be able to return it if it didn’t fit. I was nervous because so many companies won’t accept a return if the box is opened and even then would charge a huge restocking fee if you did have to return. Ana from their customer service team was so kind and responsive (responding usually same day) and walked me through the entire process. The table ultimately didn’t fit, but instead of charging me a huge restocking fee and shipping they refunded the full amount for me. It was unexpected in the most positive way. You don’t come across great customer service like this much any more at all. Pop Maison is a great company and I would definitely order from them again.
Attention to detail and amazing customer service. Every step of the way was very easy and I am super pleased with the quality of the product. I will definitely be back when I need a new table or chairs!
The side side tableand dining room chairs I order from Pop Maison are beautiful! Perfect for the space! Customer service has also been excellent, its refreshing to know that you can reach out to the company if there's any issues.
I have to tell you about these chairs because I absolutely loved them 😍
The quality is a 20 out of 10, I'm not exaggerating.
First, something I loved: they come already assembled. I literally took them out of the box and that was it, zero stress.
They have casters, so they move around super easily. They're incredibly comfortable and practical for everyday use, especially in the dining room.
The fabric is divine; it feels elegant, soft, and very high quality. Besides being comfortable, they really elevate the space, giving it that modern and beautiful touch you're looking for.
They're one of those purchases that makes you say: totally worth it.
Functional, beautiful, and comfortable… all in one chair 🤍
Great customer service
Great communication and transparency. My purchase included four barstools and four chairs. Amazing quality!
I bought the Doris dining chairs from Popmaison, and I honestly love them. They’re super easy to move thanks to the wheels, which makes them very practical for everyday use. I also love that they come in several colors, so you can choose what works best for your space. On top of that, the material is really easy to clean, which is a huge plus for a dining area. Definitely a great purchase.
I’m so happy with my new dining set! The quality is honestly amazing — sturdy, beautifully made, and even better in person. It completely elevated the space and ties everything together perfectly. I’ve gotten so many compliments already! Truly such a great purchase, and I’ll definitely be ordering from them again.”
Amazing customer service and the products are beautiful!
From start to finish everything was a 10/10! Delivery fast delivery, products as described and the look of them in person even better.
Wonderful customer service and absolutely beautiful dining room table!!
I had to exchange merchandise due to wrong color, the company was very accommodating and the product is amazing. I’m truly please.
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