سيئة جدا جدا جدا ، طالب جوال ايفون 12 ودافع 1.034﷼ ولي 3 اسابيع ولا وصل لي الجوال هذا غير مقبول ولا يوجد اي حل لذلك + تجاهل من قبل ادارة popsy والقسم الخاص بي الشحنه!يعني عمل غير دقيق وغير قابل من ش... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Poor customer service. I ordered a laptop on 13-02-2026, and as of 17-04-2026 it has still not been delivered. I tried many times to contact Popsy, but there was no proper response. Their customer ser... Voir plus
L'entreprise a répondu
My order number 7e8f599d-9410-44be-962e-8d1c5ab2a31e Latest update.. I had some difficulties reaching out for customer support but after receiving my iPhone I had a technical issue with the de... Voir plus
L'entreprise a répondu
تعامل جيد جدا من الاخ. احمد. لاكن سيءجدا جدا جدا من البرنامج. اطالب ب سند ارجاع من 7 ايام لم ياتني رد اذا وصلك تقيمي اخ احمد اتمنى ان تخدمني بهاذا الخصوص اريد استرجاع ولم يتم الرد.وتمت الموافقه ع... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Magasin d'informatique
- Entreprise d'électronique
- Marché en ligne
Écrit par l'entreprise
Looking for a smart way to get awesome electronics without burning a hole in your wallet? Well, you've just hit the jackpot with Popsy! 🎉 Here's the scoop: Popsy is the New Way to buy Electronics, the place where your tech dreams meet crazy-good prices. Imagine getting your hands on smartphones, tablets, and laptops from the top brands, all at jaw-dropping discounts – up to 70% off, to be exact! Why should you choose Popsy? Simple. We're all about you and your budget. Our gadgets are not just affordable; they're also quality-checked and come with a solid 12-month warranty. That means you're getting the real deal without the hefty price tag. But here's the best part – when you buy from Popsy, you're not just treating yourself; you're also helping the planet. Yep, we're big on recycling and reducing electronic waste. So, it's like getting cool stuff while being an eco-hero. How awesome is that? Ready to score big on gadgets and be a superhero for the planet? Dive into Popsy – where the prices are low, the gadgets are high, and you're in for a win-win deal. Trust us; you won't want to miss this! See you at Popsy! 🌟
Coordonnées de contact
3141 Anas Bin Malik - 8292 Al Malqa District, 13521, Riyadh, Arabie Saoudite
- support@popsy.app
- popsy.app
2,8
Moyen
618 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Poor customer service
Poor customer service. I ordered a laptop on 13-02-2026, and as of 17-04-2026 it has still not been delivered. I tried many times to contact Popsy, but there was no proper response. Their customer service appears to be only AI-based, with no phone number or office available for support. My advice is not to choose Popsy, as you may lose both your money and valuable time.order ID 5848082b-505d-400a-ab3e-400740d0c3c6 Dear popsy I seen your reply You are told multiple times attend the delivery I have proof from SMSA still not received shipment from You please do not false information and cheating Dear popsy 63 days you can't do my refund process I will contact multiple times I have all evidence against you I will move legally I know you can't give my money only time waste
13 février 2026
Avis spontané
Réponse : Popsy
Hi Dileep,
We sincerely apologize for the frustration and delay you experienced with your laptop order (ID: 5848082b-505d-400a-ab3e-400740d0c3c6).
Our delivery partner, SMSA, attempted to contact you to arrange and complete the delivery but was unable to reach you to finalize the shipment.
As an exception and in line with our commitment to customer satisfaction, we have already processed a full refund for your order.
If you need any further assistance or clarification, please feel free to contact us at support@popsy.app, and our team will be happy to help.
Kind regards,
Sara - Popsy Support Team
Extremely poor refund process - Over 30 days and still waiting
I am extremely disappointed with the service from Popsy. I submitted a cancellation request for Order #505421 on March 13th—over a month ago—and I am still being told my case is "being reviewed."
Despite providing all necessary documentation and explaining the urgency regarding my Baseeta installment due date, the company continues to delay. This lack of responsiveness is putting my credit standing at risk due to potential late fees on an order I cancelled weeks ago.
Customer support (Ahmed/Supervisor) keeps promising 48–72 hour windows for updates, but there is still no refund confirmation. It should not take 30+ days to process a cancellation for an item that hadn't even shipped at the time of the request.
If you value your time and financial peace of mind, be very careful before ordering here. I am still waiting for my money to be returned.
13 mars 2026
Avis spontané
Réponse : Popsy
Hi Waqas,
Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration this situation caused.
We want to clarify that once we became aware of your case, our team proactively reached out to you to resolve it as quickly as possible. Your cancellation request for Order #505421 has now been fully processed, and the refund has been completed.
We understand how important timing is, especially when it relates to installment schedules and potential late fees. This is exactly why we escalated your case internally as soon as it was flagged, to ensure it did not remain pending any longer.
We also acknowledge that the delays you experienced in getting updates were not up to the standard we aim to provide. We are actively improving our internal refund tracking and communication processes to make sure customers receive clearer and faster updates going forward.
We appreciate your patience throughout this process, and we’re sorry again for the inconvenience caused. If there’s anything else you need from our side, our support team remains available to assist you directly.
Best regards,
Sara - Popsy Support Team
Réponse : Popsy
Hi Jamil,
Thank you so much for your kind words! We’re really happy to hear that you’re satisfied with the condition of your device and our customer care.
At Popsy, we always aim to deliver high-quality refurbished electronics backed by reliable customer service and support. We’re glad to have you as part of the Popsy community and look forward to serving you again soon 😊
Sara - Popsy Support Team
Réponse : Popsy
Hi Ahmed,
Thank you for your kind feedback! We’re glad you had a smooth experience with Popsy’s refurbished electronics marketplace and that everything felt fast and seamless. We appreciate having you in the Popsy community and look forward to serving you again with our quality-checked devices and Popsy warranty.
Best regards,
Sara - Popsy Support Team
Réponse : Popsy
شكراً جزيلاً لك أستاذ عبدالرحمن على كلماتك الجميلة 🌟
سعيدين جداً أن كل الأمور كانت رائعة معك، ونتطلع دائماً لخدمتك مرة أخرى قريباً.
سيئة جدا جدا جدا
سيئة جدا جدا جدا ، طالب جوال ايفون 12 ودافع 1.034﷼
ولي 3 اسابيع ولا وصل لي الجوال هذا غير مقبول ولا يوجد اي حل لذلك + تجاهل من قبل ادارة popsy والقسم الخاص بي الشحنه!يعني عمل غير دقيق وغير قابل من شركة بوبسي يعني معاناه يعاني منها العميل في كل شيء.
26 mars 2026
Avis spontané
Réponse : Popsy
نأسف جدًا على هذه التجربة غير المرضية مع طلبك لجوال iPhone 12، ونتفهم تمامًا مدى الإحباط من تأخر الشحن 🙏
تم التواصل معك بالفعل من فريقنا لاقتراح حل بديل يناسبك، لكن للأسف لم نتلقَ أي رد منك حتى الآن.
نحن في Popsy نحرص دائمًا على تقديم أفضل تجربة في شراء الأجهزة الإلكترونية المجددة مع ضمان الجودة والتوصيل السريع، لذلك نرجو منك الرد علينا لنتمكن من المساعدة فورًا—سواء بإرسال الجهاز الذي تريده أو إجراء استرداد كامل للمبلغ.
يمكنك التواصل معنا مباشرة عبر support@popsy.app وسنقوم بخدمتك بأسرع وقت ممكن.
Ruba - Popsy Support Team 💙
this employer is very good and this…
this employer is very good and this employers behaviour too good and amusing.
12 avril 2026
Avis spontané
Réponse : Popsy
Thank you for your review Nibhrit!
Much appreciated!
شكراً بوبسي على الخدمة الرائعة و…
شكراً بوبسي على الخدمة الرائعة و المثالية و شكراً استاذ عبدالله من فريق بوبسي
6 avril 2026
Avis spontané
Réponse : Popsy
شكراً لك على كلماتك الجميلة 🤍
سعداء جداً إنك راضي عن الخدمة، وهذا بفضل ثقتك فينا 🙏
وأكيد بنوصل شكرك للأستاذ عبدالله، وهذا واجبنا دايم نقدم لك أفضل تجربة ممكنة 🌟
ننتظرك في طلباتك الجاية إن شاء الله!
،🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍
21 mars 2026
Avis spontané
Réponse : Popsy
🤍🤍🤍 شكراً من القلب يا بلال على هالتقييم الجميل!
سعداء جداً إن تجربتك معنا كانت مميزة، وهذا اللي نسعى له دائماً 😊
نتمنى نخدمك مرة ثانية قريب ونكون دائماً عند حسن ظنك 🤍
Réponse : Popsy
شيء يسعدنا جدًا سماع هذا الكلام 🙏
شكرًا لك على ثقتك، وإن شاء الله نكون دائمًا عند حسن ظنك 🤍
نتمنى نخدمك مرة ثانية قريب 🌟
Warning to others
Warning to others: I have been waiting since Feb 12 for my order from Popsy. My emails are being ignored and there is no delivery in sight. This is unacceptable service for a two-month delay.
12 février 2026
Avis spontané
Réponse : Popsy
Hi Jay-em,
We’re really sorry for the delay you experienced — we completely understand how frustrating a two-month wait can be. Your order was cancelled and fully refunded as soon as we confirmed the issue, and we’ve taken steps to prevent this from happening again.
If there’s anything further we can do for you, please reach out to us anytime at support@popsy.app — we’re here to help.
Mohammed
Popsy Support Team
Réponse : Popsy
شكرًا لك يا محمد على تقييمك 🙏
سعداء جدًا إن تجربتك مع الموقع كانت ممتازة وأن كل شيء كان تمام بالنسبة لك.
نحرص دائمًا نقدم تجربة سهلة وسلسة لعملائنا، ونتمنى نشوفك معنا مرة ثانية قريب 😊
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
8 avril 2026
Avis spontané
Réponse : Popsy
Hi Ali,
We’re really sorry for the frustration you’re experiencing and we understand how concerning this must feel. At Popsy, we stand behind every order with strict quality checks.
Please contact us at support@popsy.app with your order ID so we can locate your case and resolve it immediately.
Best regards,
Abdullah - Popsy support team
Réponse : Popsy
Hi Thamer, thank you so much for your kind words! 😊
We’re really glad to hear you found our team fast and helpful—that’s exactly what we aim for.
If you ever need anything else, we’re always here to help!
Sara - Popsy Support Team
التواصل الفعال مع العملاء
6 avril 2026
Avis spontané
Réponse : Popsy
شكرًا لك يا فيصل على كلامك الجميل 🙏
سعداء جدًا إنك لاحظت جودة التواصل مع العملاء، وهذا دائمًا من أهم أولوياتنا في Popsy.
نسعى دائمًا نكون قريبين منك ونقدم لك تجربة سهلة وواضحة في كل خطوة.
نتمنى نشوفك معنا دائمًا 💙
Quick reply
5 avril 2026
Avis spontané
Réponse : Popsy
شكراً جزيلاً لك فريد على تقييمك الرائع! 🙌 نحن سعداء جداً لأن تجربتك مع Popsy كانت ممتازة. نتطلع دائماً لتقديم أفضل جودة وخدمة لك في كل مرة.
I order ipad and iam wating for it…
I order ipad and iam wating for it seince 31 april
Order number 509407 if it isn't dlivered iam going to call bank to get my money back
3 avril 2026
Avis spontané
Réponse : Popsy
Hi Mr Ezzat,
We’re sorry for the delay and understand your frustration regarding order #509407. Your iPad is already on the way, and our delivery partner will arrange the final delivery details.
Please make sure to respond to their calls so we can complete the handover as soon as possible. If you’re still unable to receive it or need assistance, kindly contact support@popsy.app and we’ll help you immediately.
Best regards,
Sara - Popsy Support Team
Réponse : Popsy
شكرًا لك على كلامك الجميل 🙏
نسعد جدًا بتجربتك معنا ورضاك عن الخدمة، وهذا هو هدفنا دائمًا.
نتطلع لخدمتك مرة أخرى قريبًا 🌟
أسلوب حلو الله يعطي ألف عافيه
1 avril 2026
Avis spontané
Réponse : Popsy
شكراً لك يا نعيم 🙏
سعداء جداً إن الأسلوب نال إعجابك، وهذا شيء نحرص عليه دائماً لخدمتكم بأفضل شكل.
الله يعافيك، ونتمنى لك تجربة دايماً ممتازة معنا 💙
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