Porch Pirates Mystery Boxes Avis 

242
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Would like to say i had a good interaction with this company. I had a question about shipping ajd tracking. Emailed customer support and within 3 mins Nina emailed me back and answered my questions wa... Voir plus

Noté 5 sur 5 étoiles

I had inquired about a box ordered in June with an expected shipment date of June 14th. I received a message from someone named Austin , he requested my order number and said he would look into it.... Voir plus

Noté 5 sur 5 étoiles

The full mystery of the boxes made these a compelling and exciting purchase. So much so that we have a subscription for the Pipsqueak box; my pips absolutely love receiving something just for them eac... Voir plus

Noté 1 sur 5 étoiles

I placed my order on June 12, 2026 and as of July 22, 2026, I still not received it. I contacted customer service several times, and each time I was assured that my order would be placed on the priori... Voir plus

À propos de l'entreprise

  1. Magasin de nouveautés

Écrit par l'entreprise

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,6

Tous les avis

(242)

227 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

FRAUDULENT COMPANY

I ordered 3 MK H&W mystery boxes and they were supposed to be here November 14th & as of today, December 7th, they do not answer the phone and refuse to give me a tracking number and carrier. I've contacted them 6x and now I am filing FRAUD charges through my bank.

7 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. This company took my money, created a fake shipping label, and never sent my product. I gave them ample opportunity to give me a refund, and they kept sending me stock emails with fake attempts for pacification. And no refund. I warned them that I would start blasting their social media with negative reviews if they didn’t do the right thing, and they ignored me. So I am blasting the Internet with every place I can find their name, and letting people know the reality of this company. If I could give them negative stars, I would. This is coming from someone that dies almost all of their shopping online. I do not accept fake vendors.

31 juillet 2025
Avis spontané
Logo de Porch Pirates Mystery Boxes

Réponse de Porch Pirates Mystery Boxes

Customer was sent full refund and received their mystery boxes, we aren’t sure how we can assist further. Apologies!

Noté 5 sur 5 étoiles

Pirates porch, my box first

I was anticipating the arrival, and it was shipped with care. I did get a Michael Kors bag, but I’ll keep waiting. There was a giveaway to my friend who has kids. They would’ve gone and needed stuff, but I enjoyed it. There are some really cool things in here. I love the fun stuff that came in the box.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The last time was better.

Not bad this go around. Thanks, it was fun while it lasted, but due to porch pirates not understanding that when you have a company, you are legally supposed to put every single detail somewhere for the customer to read. No point in blasting anyone on here about what happened. I hope they fix this situation in the future.

15 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Use things not but... many I could

Currently waiting on my 3rd box delivery as I write this!. I absolutely love your company and the goodie boxes they make.. I love being able to “I have that” if my friends need or want something. Great selection of goodies! Due to my hair type and skin tone, some of the things didn’t work out for me, but the people I was able to give them to were so excited. The correct size knee brace (I’m not a small fry) was a surprise and has made my gym time a lot less painful.

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered three boxes first one came…

I ordered three boxes first one came within a month. It was the beauty box. Every single product was dirty filthy and used. I mean every single one I have pictures. I sent an email and I never received the other two boxes. They apologized and said they would take care of it and it would be mailed shipped out within 48 hours. It was never shipped out another month went by. I emailed again and again they apologized and make sure they would ship out three new Boxes Within 48 hours. Now it’s another two months and still nothing. They create a label and that’s it. It doesn’t go any further than them creating a label. I’ve asked for a refund and still nothing. So frustrating. I’m so tired of being ripped off.

24 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE!!!

TERRIBLE CUSTOMER SERVICE!!!! DO NOT BUY FROM THEM - SCAM!!!!! I bought a 1/2 pallet and never received it. I called 28 times before I got an answer, they said they would refund me but have yet to do so. I have emailed multiple times and have called at least an additional 20 times, and they have yet to return an email, answer a call or return a call. IF I COULD LEAVE A NEGATIVE STAR I WOULD!!!!

3 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible, terrible company!

Like other reviews here, if I could give zero stars, I would. I placed an order on August 18, 2025 for a Beauty box and a Classic w/subscription. In mid September I received only the Beauty Box which contained mostly garbage (broken, used, & empty items). At that point I emailed and they said the Classic boxes were backordered, so I canceled my subscription, but the box I paid for was still pending (label created, but never left the warehouse). I was told on more than one occasion that my box would go out "by the end of the week" or "the next day". I asked for a refund because it became clear they had no intention of shipping the rest of my order. On Oct 22nd I received an email that they were working on my refund. That was almost a month ago, and still nothing! This is the absolute worst online shopping experience I've ever had. They really should be shut down.

18 août 2025
Avis spontané
Noté 1 sur 5 étoiles

No boxes!! No refund!!!

You need the option for zero stars!!! I signed up in May or June, took months to receive 1st set of boxes. Which both boxes had the same items in them. All trash!! Nothing I could even use, well, except for a bunch of freaking balloons!!! During this waiting period, I was charged for the next boxes. By the time I received my box, I was charged for the next boxes. I sit here today, mid November, still no boxes. This company owes me money! I have requested refunds several times. 1st response given was they had sent out my boxes. It’s been a month since that response and still no shipping movement from printed label. This company needs to be shut down!!!!

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible

The first boxes I ordered took awhile to arrive, but I was happy with the product. I ordered another box 8/30/25 and bought a subscription for monthly boxes. I was charged 9/30/2025. I still have not received either of those purchases. Emailed support and was told they were out of stock. Emailed support again and they offered me 2 smaller boxes. They changed the prices on their website. I paid $89.95 and smaller boxes were $29.95, so I should receive 3 smaller boxes to equal my bigger box. I emailed them back and didn’t get a response back and still haven’t received anything. They’ve turned comments off on their Facebook site, too.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Porch 1st box pirate

I bought various name-brand items, including a portable tire pump for myself and an eyebrow and lash lift kit for my wife. I would highly recommend them.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchased 2 MK boxes and 1 classic…

I purchased 2 MK boxes and 1 classic box in July and it is October now and I haven’t received any boxes. I get notifications that they created labels but that’s it. And the lady I talked to on the phone always has an excuse and she will create me labels and they are never picked up by the carrier. I have asked for a refund and I haven’t received it. This is a 100% scam.

28 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I paid for two shipments and received…

I paid for two shipments and received none. I cannot reach anyone anymore but initially I was told their shipment ran out and were in process of getting more. Over a month later and still nothing. Don’t waste your money!!

2 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Wow!

More than exceeds the money spent! Some will be gifts, and most will keep

1 octobre 2025

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