Porch Pirates Mystery Boxes Avis 

Bought 240 boxes for our retail business. 99% of the items were the same cheap target case pack items. Less than 2 lbs per box, lots of bad customer feedback. Save yourself

Ordered 5 boxes, and received one. Zero response from Customer service regarding the other 4. Shipping shows only one sent, the rest have been ordered but not shipped. (and of course paid for)

On Dec 22, 2025 I purchased multiple boxes-9 to be exact for a corporate event. I have not received tracking, nor have I received a response to my phone call or email. I did receive a response from a Facebook message saying they would be shipping soon. That never happened. I’ll be disputing it with my bank. DO NOT WASTE YOUR MONEY!!

Better than the Amazon boxes we usually get

DO NOT BUY FROM PORCHPIRATES!!!!
I ordered a subscription to send me 1 box a month. I started in August and got nothing. Emailing them took several messages before they responded that shipping was slow and it would ship the following Monday. Never received, but they were quick to process the next months box. After waiting since August for something and sending a bunch of emails that were never returned, I did a chargeback and will not buy anything from them again!!

Was super excited to try this and experience the mystery box. Still haven’t received the box and several attempts to email and a phone call has not resolved it to date. Requested a refund and waiting for an answer Credit card company will be next step if they don’t step up. Disappointed for sure.

Pitiful for a mystery box.
I've ordered many mystery boxes and decided to try this one....mistake. Ordered the Classic Liquidation Mystery box for a party. Glad I opened before taking it somewhere. 7 items, most school supplies (2 pencil sharpeners, notepad and loose leaf paper), xmas bows, mini 2x3 frames and a pair of shoes. Everything but the shoes could have been purchased at Dollar Tree. Ordered and never shipped until I contacted them. Horrible company, no response from them when I contacted them about the awful products in the box. Wrote a review about the box and they use a 3rd party. My review is not on their site.
Update... I've continued to try to get a response from customer service and as of 3/27/26 still nothing, they will not answer.

I would rate this 0 stars if I could. The items were mostly genuine junk. Random parts you couldn't identify like rubber parts or metal hinges that went on stuff that wasn't included. Soiled sheets. Stuff that stores clearly couldn't sell and threw away.

Whoever owns this company went dumpster diving and then had the audacity to charge $70 a box for literal garbage. My family bought an entire pallet and ended up with nothing more than one or two items of low value that we kept. The rest went straight back to the garbage it came from.

I have not had the best experience with this company. Their advertising is amazing but they do not live up to it. The first time I ordered it had been over 2 months without a response. I requested a refund claiming they were fraudulent.

I tried again a few months later ordering 3 different packages(7/25) it is 12/25 & have had nothing but empty promises. One box I received that was ok. Waiting for the 3 box they offered a beauty box & a classic box. The beauty box had 2 used items, 2 broken items, 1 expired item & 3 items that were new or sellable. I was not impressed with the classic box that was sent.

This company has poor business practice & doesn’t deliver the value they claim.

There is a local company that buys pallets of these then sells them. I bought two and they were all junk. All Amazon returns that were opened, used, broken, or missing pieces. I left a comment on the local place’s website about the quality of the box and they said porch pirates would be reaching out to me. About two week later porch pirates called and asked for my address to send me two new boxes. I was excited at the prospect of potentially getting something better than the first two boxes. They sent me tracking numbers that day. Over a week later the boxes still hadn’t been dropped off at ups. I reached out to the company and they said they had been busy but would ship them soon. Then I reached out again a week later when they still hadn’t shipped and they said it was because of bad weather and they would ship the following Monday. It’s now been over a month and the boxes still haven’t shipped. And the company won’t respond to my emails. I would not recommend buying with this company. Their customer service is terrible.

Less than one star. Ordered two boxes 12/3 and nothing was ever sent. No customer service. No packages. I live in the same state, this is unacceptable. No holiday gifts. Xmas ruined. Contacted the BBB and porch pirates said I am lying 😅 so now I dedicate my formidable talents to warn the world.

No responses no box. Waiting since December 2nd
DO NOT BUY FROM THESE SCAMMERS.

Very disappointed in Porch Pirates. I have ordered 3 boxes from them in 2 transactions and since August the only box I have received is the Skalawag Box. The first box I ordered was cancelled due to an apparent error on their part and would immediately been refunded. It even showed on the Shop App that it was refunded. Stupidly, I thought it was safe to send another order for 2 more boxes as I thought they had good intentions. Not so, I have only received the smallest box which was fun to receive. But have not received anything else. If the would just send me 2 of the large boxes - WHICH I HAVE PAID FOR - I would be perfectly happy, but they have not even had the courtesy to reply decently to my communications to them. BUY AT YOUR OWN RISK. Date of experience is and guesstimate.

BUYER BEWARE!!!! DO NOT ORDER FROM THEM! All they do is take your payment and never send out a purchased mystery box!

I ordered a mystery box in August 2025, I never received it!!! Now its 4months later and have emailed them several times about this issue and I got a lie of a response telling me they would overnight and ship out next day, well that was a big fat LIE! It wasnt shipped out. Its a scam and they are thieves 😤

Ordered a box and never received it.. I’ve emailed them a few times and nobody has ever fixed the issue. I have not received a refund nor the box I ordered.

This was my first time ordering and it will be my last!. The box had 6 items and not even half way full. Item #1 - a small bag of Christmas bows, #2- a pair of shoes with a retail value of $30,#3- a pack of college ruled filler paper, #4- a small writing journal, #5- a cheap dollar store pencil sharpener, and #6- a 4 pack of 2x3 picture frames! This box was $89, but I believe I got it on sale for $76. I also wrote a review right on there site and it's funny that I don't see it.

First time purchasing and utterly disappointed would be an understatement. I do not recommend spending any of your hard earned money! What a joke!

I ordered two Skallywag boxes on October 27th, 2025, for $63.92. Anticipated delivery date was November 6th, 2025. I did not receive the boxes or any emails saying that the delivery was delayed. After another week, I sent several emails to support with no response. I called, and each time I was told that the boxes would be sent out by the end of the week or early part of next week. Nothing was ever sent out. I left 3 voicemails asking for a refund. I have not received any return calls or emails acknowledging my request. I called support today, December 11th, 2025, and got a hold of Katie, the Manager of Customer Service. I asked for the status of my order, and she went on to give me several reasons why they haven't sent my order out yet. From bad employees to weather issues, to lack of product etc. I told her I wanted a refund, she said she couldn't do that and that she would have to contact the owner. I asked for a refund confirmation by the end of the day and she said she can't promise that and hung up on me.

THEAE ARE AOME OF THE EMAILS I HAVE SENT

#1 ORDER WAS PLACED
8-8-2025

10-05-2025
Hello, my order #6949 still has not been received as of yet. I purchased my order on August 28, 2025. I also checked rhe FedEx sight and it just shows that they were awaiting the order. The label was made but that is it. I am writing in the hopes of getting sn update ss to ehen my order is to.be msilef out. I understand that the demand is great for these items but it hsd been almost a month since I ordered. Please, can somone look into this for me. Any assistance you are able to provide would be greatly appreciated. Thank.you and have a nice day

Response: 10-06-2025
Hey there, I’m so sorry to hear about the delay, and I truly appreciate your patience. We’ve experienced a recent surge in orders, and our warehouse team is working hard to catch up.

That said, I’ll make sure your boxes are shipped out within the next 48-72 hours, no later than Friday :) You’ll receive more tracking info via email once it is received by fed ex :)—keep an eye out for it.

Thank you so much for your understanding and for being such a valued part of the Porch Pirates family.

We’re grateful to have you with us 💛

Hey there, I’m so sorry to hear about the delay, and I truly appreciate your patience. We’ve experienced a recent surge in orders, and our warehouse team is working hard to catch up.

That said, I’ll make sure your boxes are shipped out within the next 48-72 hours, no later than Friday :) You’ll receive more tracking info via email once it is received by fed ex :)—keep an eye out for it.

Thank you so much for your understanding and for being such a valued part of the Porch Pirates family.

We’re grateful to have you with us 💛

#3
10-23-2025
Hello, my order #6949 still has not been received as of yet. I purchased my order on August 28, 2025. I also checked rhe FedEx sight and it just shows that they were awaiting the order. The label was made but that is it. I am writing in the hopes of getting an update as to when my order is to be shipped out. I understand that the demand is great for these items but it had been almost a month since I ordered. Please, can somone look into this for me. Any assistance you are able to provide would be greatly appreciated. Thank.you and have a mice day

#4
Hello,
This is my fourth attempt to communicate with you concerning my order. I have not received it and its been almost 3 months now. I see FedEx shipping numbera but have have yet ro receive anything. At this point i want a refund of my purchases. If this.is the way you do business than you are not good at it. To respond to my first email saying that you would deliver and still have not nor respong to other inquiries makes you a theif not a merchant. Makes me wonder if this is how I have been disregarded then i am sure that there are others so your testimonials are not true. I would like someone to respond to my email with a solution.

#5
Obviously no one looks at the messages sent. Again, no one has responded ro my request for service. I ordered a box back in August and still have no received my order. I have emailed and also messaged with no resolution as to when my item would be. I need either my money back or the items I paid for. I do understand backlogs but be for real. It does notake long ro send me my purchase as I see other customers on your fb page who received their boxes after me.. 🏴‍☠️🏴‍☠️🏴‍☠️






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I ordered 3 MK H&W mystery boxes and they were supposed to be here November 14th & as of today, December 7th, they do not answer the phone and refuse to give me a tracking number and carrier. I've contacted them 6x and now I am filing FRAUD charges through my bank.