Woeful, arrogant, rude, and failed to cancel a policy during a call I made to cancel owing to a doubling of premium, leaving me with a debt colection fee. Great way to do business Post Office, really... Voir plus
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You know how good insurance companies are when it comes to paying out/customer services/quotes. Broken drivers side window. Covered on insurance with a £99 excess. Auto windscreens can’t install for 1... Voir plus
Disgusting behaviour, increased price of renewal to £1400 from £400 the year before, then had to the cheek to ask me to talk to someone when I said I decline the renewal.. why not just give me the bes... Voir plus
I don't fully understand why so low. Been with these guys now for 1-2 year . Even though I haven't had to use their services . But the last 4 months I've been in really money problems caused by... Voir plus
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Mr Fiddler comes to mind....
Very disappointed with all the fees.
I have never been charged to change a registration by any other insurer. Post Office charge £20.
I applied to change my vehicle over ready to collect my new car a few days later, only for it to not be ready. So they told me they couldn't stop the change. I had to pay £20 to change it back over (even though I was still on the original car policy at the time), then £20 to change it back to the new car again, having already paid £20 to change it to the new car the first time around. There was no give. Nobody would waive any of those fees.
Infuriating.
I thought what they were offering me originally was good, free keyring if you lose your keys etc. Little bits like that.
My monthly payment was £33. After changing to my new car (smaller engine, newer vehicle, no mods, very basic car) it went up to £111 for the two remaining months of the policy. I wouldn't move as did't want to lose my years no claims for the sake of 2 months.
Would not recommend or use again.
Rip off Britain
Read the small print as they charge you £40 for the slightest thing , we changed bank accounts so some confusion with payment which they charged us , we had to cancel policy with 2 months remaining as we are emigrating , another charge of £43 , disgraceful and the two agents I have dealt with were very stern and unfriendly . Rip off Britain
You better read your terms and conditions.
Happily took an annual payment for my VW Transporter.
At the end of the term, I didn’t know that the policy automatically renews so I didn’t worry about it. The vehicle is now off road. They told me that they sent a reminder email but this must have gone into my junk folder. Now they are demanding £152 because I have “cancelled the policy before the end - it’s in our terms and conditions.” Curiously enough, they PHONED me to tell me that. This is extortion but there is nothing I can do.
Do not ever use the Post Office for anything.
Shocking service after car was stolen I…
Shocking service after car was stolen I wouldn’t trust them with a bike
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