Have used this company twice now, excellent customer service, the parts arrived quickly and well packaged. The price was good. Will use again and can recommend.
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Lisez les avis des autres
Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days. Other companies ignored my requests for info so full marks on keeping me informed and fulfilling... Voir plus
L'entreprise a répondu
I’d recommend that the parts list groups items, such as clutch cables, together in the listing. I didn’t find the correct one for my mower until I’d ordered and received the wrong item. I found the co... Voir plus
L'entreprise a répondu
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Coordonnées de contact
Isaac Way, SA72 4RW, Pembroke Dock, Royaume-Uni
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4,6
Excellent
769 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Help in finding correct parts for my…
Help in finding correct parts for my mower. Quick turnaround time from ordering to delivery, excellent customer service.
21 août 2026
Réponse de Power Spares
Dear Gregory,
Thank you for taking the time to leave us a review! We're delighted to hear our team helped you find the correct parts for your mower and that you experienced a swift turnaround and great customer service. Do reach out if you need anything else!
Kind Regards,
Rukshal
All Good and it worked.
20 août 2026
Réponse de Power Spares
Hello,
Thanks for sharing your feedback! We are really pleased to hear that everything arrived as expected and worked properly. Please let us know if we can assist you with anything in the future.
Kind Regards,
Rukshal
Ordered one day came to me next day…
Ordered one day came to me next day very good service
16 avril 2026
Réponse de Power Spares
Dear Ron,
Thank you for the great review! We're thrilled to hear your order arrived the very next day and that you were happy with our service. We look forward to helping you again soon!
Kind Regards,
Rukshal
Réponse de Power Spares
Dear Alexander,
Thanks so much for the 5-star review! We're delighted to hear you received first-class service from us. Please don't hesitate to reach out if you ever need any further assistance.
Kind Regards
Rukshal
Réponse de Power Spares
Hello,
Thank you for leaving a review! We're glad to hear your order arrived early and did the job perfectly. We appreciate your custom and hope to serve you again soon.
Kind Regards
Rukshal
Part out of stock everywhere
Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days.
Other companies ignored my requests for info so full marks on keeping me informed and fulfilling the order
26 août 2026
Réponse de Power Spares
Dear David,
Thank you for taking the time to leave such detailed feedback! We know how frustrating it is when parts are hard to source, so we're thrilled we could keep you informed, restock the item, and get it delivered within three days. We appreciate your high recommendation!
Kind Regards
Rukshal
Efficient quick and value for money
19 août 2026
Réponse de Power Spares
Dear Peter,
Thanks for the great review! We're really pleased you found our service efficient, quick, and good value for money. Please let us know if you need anything else in the future.
Kind Regards,
Rukshal
Actually all I needed was abumphead for…
Actually all I needed was abumphead for a strimmer. All is back working well now.
26 août 2026
Réponse de Power Spares
Dear Andrew,
Thanks for leaving a review! We're delighted to hear that the bumphead arrived and got your strimmer back up and running smoothly. Do reach out if you need any other parts down the line!
Kind Regards,
Rukshal
Réponse de Power Spares
Dear Peter,
Thank you for sharing your feedback! We're glad to hear your item was as described and arrived quickly. We appreciate your custom and hope to help you again soon.
Kind Regards,
Rukshal
Easy ordering fast dispatch
24 août 2026
Réponse de Power Spares
Dear Ian,
Thanks for taking the time to leave a review! We're delighted to hear you found ordering easy and experienced fast dispatch. Do reach out if you ever need further assistance!
Kind Regards
Rukshal
Easy to deal with.
Easy to deal with.
Experienced people who know and understand what's required.
Prompt service
18 août 2026
Réponse de Power Spares
Dear Jim,
Thank you for taking the time to share your feedback! We are delighted to hear that you experienced prompt service and found our team knowledgeable and easy to deal with. We appreciate your custom and look forward to assisting you again in the future.
Kind Regards
Rukshal
Excellent products at very reasonable…
Excellent products at very reasonable prices, delivery was quick also. I was amazed at the extent of the catalogue of parts
24 août 2026
Réponse de Power Spares
Thank you for taking the time to share your review! We're glad to hear you found our catalogue extensive, enjoyed our competitive pricing, and experienced fast delivery. We look forward to helping you again soon!
Kind regards,
Rukshal
Site was easy to use to find parts…
Site was easy to use to find parts needed and delivery was quick.
17 août 2026
Réponse de Power Spares
Thank you for the 5-star review, Mr Drower! We're pleased to hear that our site made finding your parts easy and that your order arrived quickly.
Kind regards,
Rukshal
Réponse de Power Spares
Thanks for the great review, Colin! We're happy we could help you out with fast service and delivery. Appreciate your support!
Kind regards,
Rukshal
Parts available not like the authorised…
Parts available not like the authorised Hyundai site. Prices competitive, communication excellent and delivered very quickly. Highly recommended
24 août 2026
Réponse de Power Spares
Thank you for the high recommendation, Nigel! We take pride in offering hard-to-find parts at competitive prices along with clear communication. We're glad we could help you get what you needed.
Kind regards,
Rukshal
£29.99 POSTAGE COST!!! Label £6.55...
£29.99 POSTAGE COST!!!
Charged £29.99 for postage. Arrived with a label saying it cost £6.55. Company would not refund difference. Will not be using again.
4 septembre 2026
Avis spontané
Réponse de Power Spares
Hi Andrew, thank you for your feedback.
We apologise for any frustration regarding the postage costs. The matter has been flagged internally and our logistics manager is looking into this.
Thank you for bringing this to our attention.
Kind regards,
Rukshal
good selectionm of competively priced…
good selectionm of competively priced parts. Prompt delivery.
21 août 2026
Réponse de Power Spares
Thanks for the 5-star review, Dennis! We're delighted to hear you enjoyed our selection, competitive prices, and prompt delivery.
Kind regards,
Rukshal
Good (human) customer service
Very helpful in suggesting alternatives when the parts I wanted weren't in stock. Delivery very quick.
21 août 2026
Réponse de Power Spares
Thank you for the review, Peter! We're glad our customer service team could help guide you towards the right alternative parts and get them delivered to you quickly.
Kind regards,
Rukshal
I had taken my hyundai petrol lawnmower…
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares before for new cables etc and they had one in stock so next day delivery was brilliant.
21 août 2026
Réponse de Power Spares
Thanks for leaving a review, Paul! We're thrilled we had the gearbox cable/part in stock for your Hyundai mower when it wasn't available elsewhere, and that our next-day delivery got you sorted so quickly.
Kind regards,
Rukshal
Fast service and good value
21 août 2026
Réponse de Power Spares
Thank you for the 5-star review, Dr Cooper! We appreciate your business and are glad you experienced fast service and great value.
Kind regards,
Rukshal
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